Logistics Coordinator

2 weken geleden


Hoofddorp, Noord-Holland, Nederland Speedlink Voltijd

Customer Service Representative

At Speedlink, we are seeking a skilled Customer Service Representative to join our team. As a key member of our Customer Service department, you will be responsible for ensuring seamless logistical flows. Your primary focus will be on providing exceptional customer service, working closely with international customers, colleagues, and suppliers.

Key Responsibilities:

  • Offer customers detailed information about rates and services.
  • Process bookings and monitor shipments.
  • Manage administrative tasks related to shipments.
  • Keep customers informed about shipment status.
  • Handle customer complaints professionally and ensure proper resolution.
  • Identify sales opportunities and pass them on to the sales team.

Requirements:

  • You hold a completed MBO education and are available to work 40 hours per week.
  • You have at least 3 years of experience in a similar role, preferably in the logistics sector.
  • You are fluent in Dutch and English, with Spanish, German, and/or French being an asset.
  • You are proactive, able to resolve issues efficiently, and possess excellent communication skills.
  • You are proficient in Office 365.

What We Offer:

As a Customer Service Representative at Speedlink, you will have the opportunity to work in a dynamic environment that values hard work, humor, and teamwork. You will be part of a challenging and result-oriented position with growth opportunities. The salary is competitive, and you will work in shifts between 7:00 and 21:00.


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