German Customer Service Representative

4 dagen geleden


Utrecht, Utrecht, Nederland Undutchables Voltijd
About the Role

We are seeking a highly motivated German-speaking Customer Service Representative to join our team in a dynamic role where you will play a key part in delivering exceptional customer service and supporting our company's mission to make Europe greener.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, chat, and social media, providing personalized support and solutions.
  • Help customers place, adjust, and complete their orders with care, ensuring a seamless delivery experience.
  • Draft tailored quotes that meet customer needs and expectations.
  • Address customer complaints with creative, solution-focused approaches, resolving issues efficiently.
  • Collaborate with colleagues to ensure seamless delivery and customer satisfaction.
About the Company

Our client is a fast-growing, eco-friendly company specializing in the gardening sector. Our mission is to bridge the gap between green producers and consumers through innovative digital solutions, making the European market more sustainable.

What We Offer
  • A competitive monthly salary ranging from €2,350 to €2,600 based on a 38-hour work week.
  • Daily lunch for just €10 per month.
  • 25 vacation days (based on full-time employment).
  • Travel reimbursement, pension plan, and 8% holiday pay.
  • Regular social events, such as our monthly Friday drinks and an annual team outing.
Requirements

To be successful in this role, you will need to possess:

  • Fluent German language skills, both spoken and written.
  • Friendly, customer-focused, and commercially savvy attitude.
  • Availability for at least 32 hours per week.
About You

We welcome applications from individuals who share our passion for sustainability and customer service. If you are passionate about making a positive impact on the environment and delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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