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1 maand geleden
We are seeking a highly skilled Operational Technology Specialist to join our team at Trinamics Beheer B.V. As a key member of our organization, you will be responsible for ensuring the seamless functioning of our IT support systems.
About the RoleThis is a full-time position that requires a strong understanding of IT service management processes (ITIL) and experience with ITSM tools. You will work closely with stakeholders to triage and escalate tickets, monitor system activities, and participate in cybersecurity initiatives.
Key Responsibilities- Collaborate with stakeholders to ensure effective issue resolution
- Triage and escalate tickets according to established protocols
- Monitor system activities to identify potential issues
- Participate in cybersecurity initiatives to protect company assets
- Secondary Vocational Education degree (Dutch MBO level 4) in Information Technology or a related field
- At least 3 years of working experience with IT service management processes (ITIL) and ITSM tools
- Broad technical knowledge in desktop and server infrastructure, enterprise applications, and certifications such as Microsoft (Windows Support/Server, Office365, MS Exchange, Azure, MTP)
- Strong customer service skills, critical thinking ability, and proficiency in problem-solving
- Excellent English language skills, both written and oral
- Competitive salary: €55,000 - €65,000 per annum, based on qualifications and experience
- Holiday and leave benefits: 29 holidays per year, with the option to purchase 12 additional days
- Career development opportunities: access to extensive training and career advancement programs nationally and internationally
- Flexibility: benefit from flexible working hours and the possibility to work from home in accordance with corporate policies
- Employee well-being: receive commuting allowance, modern pension schemes, collective health insurance, and the option to register with our corporate fitness plan
Location: The Netherlands Estimated Salary Range: €55,000 - €65,000 per annum
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