Process Improvement Specialist

4 weken geleden


Amsterdam, Noord-Holland, Nederland Ultimum Voltijd
Job Title: Process Specialist

Job Summary: We are seeking a highly skilled Process Specialist to join our team at Ultimum. As a Process Specialist, you will play a critical role in improving services in the area of Permits, Supervision, and Enforcement.

Key Responsibilities:

  • Coach and Guide: Coach and guide process specialists to raise team quality and improve services.
  • Set Standards: Set clear standards and templates for predictable and effective operations.
  • Analyze Challenges: Analyze future challenges and implement new work processes based on policies or regulations.
  • Engage Stakeholders: Engage stakeholders in the design and implementation of new processes.

Requirements:

  • Experience: Minimum 5 years of experience in guiding or coaching complex process improvements, preferably within government or service organizations.
  • Skills: Experience in setting clear standards and templates for effective operations, analyzing challenges, and implementing new work processes.
  • Education: HBO work and thinking level.
  • Certification: Lean Black Belt certification or equivalent experience.
  • Language: Must speak Dutch.
  • Employment Status: Self-employed (ZZP) or in service of another employer.

Benefits:

The job location for this Process Specialist role is in Amsterdam, Netherlands. The position involves a hybrid work arrangement, requiring at least 2 days per week in the office, with the possibility to work from home on other days.



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