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Dutch-Speaking Customer Support Representative
1 week geleden
Fantastic Opportunity: Dutch-Speaking Customer Support Representative
Location: Malta (On-site)
Shift: Rotational Schedule
Start Date: April 2025
Are you eager to help create a safer digital environment by tackling scams, fraud, and cyber grooming?
We are looking for passionate Dutch-speaking Customer Support Representatives to join our vibrant team in beautiful Malta If youre seeking a rewarding career in a dynamic and impactful setting, this is the perfect opportunity for you
Your Responsibilities:
As a Customer Support Specialist (70% of your role):
Handle customer inquiries and issues via email or live chat (no phone support).
Provide accurate and comprehensive information using appropriate tools and methods.
Meet customer service goals and ensure satisfaction.
Make decisions in line with established policies and guidelines.
Report policy violations and fraudulent activity using internal tools.
Requirements:
Native Dutch speaker with intermediate English (B2 level).
Basic Microsoft Office knowledge (Excel, Word) is a plus.
No prior experience required we value your enthusiasm and dedication to improving the digital world
Strong attention to detail with the ability to make swift, accurate decisions.
A positive, adaptable attitude, and a willingness to learn and grow.
What We Offer:
Competitive Salary + KPI Performance Bonus
Permanent Contract: Enjoy stability and long-term career growth.
Flexible Working Hours: 5 working days with 2 days off, including the possibility of working late nights or weekends from home.
Comprehensive Training: 2 weeks of in-depth training to set you up for success.
Health Insurance: Provided after 6 months of employment.
Career Advancement: Opportunities for continuous growth and development.
Relocation Support: Full assistance for your move, including airport pick-up, accommodation for the first 3 weeks, and flight ticket support.
Are you ready to make a difference in the digital world while soaking up the sun in Malta?
If you are passionate about customer support and content moderation, and want to help create a safer online space, we want to hear from you
Send your resume to leslie.marquis@cbtalents.org to apply today.
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