Assistant Front Office Manager

5 dagen geleden

Amsterdam, Noord-Holland, Nederland Corendon Hotels & Resorts Netherlands Voltijd

What is in it for me?

  • A fulltime salary between €2.800,- & €3.500,- per month

  • A stylish, dynamic, international working environment;

  • A unique opportunity to be part of a fun, friendly and enthusiastic team;

  • Special discounted (staff) rates for 9000+ Marriott hotels worldwide for you, your family and friends

  • Personal coaching & training to support you in your day-to-day job

  • Career opportunities within the Corendon group;

  • Space for own initiative;

  • A you know where you work day, so you will receive 1 overnight stay for 2 people and can enjoy a delicious dinner;

  • We organize many social activities, such as our Associate Appreciation Week, an annual Staff Party, Friday afternoon drinks and Team outings.

  • AMAZING discounts with Corendon tour operator

  • Special discount. Not only for you, but for your friends and family too

  • Want to try out one of our Mondi restaurants? We will give you 25% discount on your total bill.

  • Need some time to recharge? We have our own spa and wellness which you can enjoy with a huge discount. Also, you will get 2 massages for FREE per year.

Become part of the Corendon Family as our new Assistant Front Office Manager

As an Assistant Front Office Manager, you are the face of the hotel. You provide a warm welcome and support the Front Office Manager in daily operations. You manage the supervisors, hosts, and interns in Front Office, Reservations, and Spa. In this position, you are responsible for checking guests in and out and providing service throughout their stay. This includes offering tourist information, handling all guest inquiries and complaints, accepting and passing on messages, as well as tasks such as operating the telephone and maintaining records.

Additionally, you are involved in sales activities and ensure the proper presentation of the working environment. You actively contribute to improvement proposals within the Front Office Team. You conduct job interviews with potential new employees and serve as the point of contact for staff on the floor. You are also responsible for registration, invoicing, and administration. You report directly to the Front Office Manager.

Furthermore, you are responsible for delivering Marriott training to the team, ensuring that all employees are aligned with the brand's service standards and procedures. Through structured training sessions and continuous coaching, you help the team develop their skills and maintain the high-quality service that our guests expect.

What does the job involve?
As an Assistant Front Office Manager you are the face of the hotel. You provide a warm welcome and you support the Front Office Manager in the daily activities. You manage the supervisors, hosts and interns in Front Office, Reservations and Spa. In this position you are also responsible for checking in and out of guests and provide service during the entire stay. This includes providing tourist information, handling all questions and complaints from guests, accepting and passing on messages, but also activities such as operating the telephone and keeping records. In addition, you take care of sales activities and you take care of the presentation of the working environment. You actively contribute to improvement proposals within the Front Office Team. You conduct job interviews with potential new employees and are the point of contact for the employees on the floor. You are also responsible for registration, invoicing and administration. You report directly to the Front Office Manager.

  • You are flexible to work , also in the evenings, nights and weekends.

  • You have relevant experience. Preference is given to Marriott experience.

  • You know what management means

  • Creative in coming up with solutions and you like to provide structure.

  • Good with processing numbers

  • Strong communication and administrative skills.

  • Good in both oral and written English.

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