Meeting & Events Intern

Are you a natural connector with a passion for creating unforgettable events? Then keep reading

Zoku provides a home for business travelers who want to live in a city for between a few days and a few months. We’re a new type of business hotel offering a relaxed place to live, co-work and socialize - while wiring residents into the local scene. Join an international team of driven, proactive and fun-loving Zokus who all have one thing in common: a passion for connecting people across the globe.

**TELL ME MORE**

Are you a natural connector with a passion for creating unforgettable events? As a **Meeting & Events Specialist Intern** at Zoku Amsterdam (starting in March 2025), you’ll be the first point of contact for all meeting and event reservations, guiding clients from their first inquiry to a flawless post-event experience. Whether it's qualifying leads, hosting site visits, or ensuring smooth coordination with our operations team, you’ll play a key role in making every event at Zoku a success.

You’ll work closely with our M&E Specialist, as well as the Sales and Operations teams, to optimize bookings, refine event processes, and build strong relationships with clients. From negotiating contracts and upselling services to ensuring seamless handovers, you’ll have a direct impact on both guest satisfaction and Zoku’s event success.

We’re looking for someone who thrives in a people-first environment, has an eye for detail, and loves turning great ideas into reality. If you’re eager to gain hands-on experience in event coordination while being part of an innovative and fun hospitality concept, this could be the perfect opportunity for you

**WHAT WILL YOU DO?**
No day looks the same as a **Meeting & Events Specialist Intern**but here’s a glimpse of what you can expect:

- ** Be the first point of contact**: You’ll handle the M&E inbox and phone calls, qualify leads, conduct site visits, and guide clients from inquiry to booking.
- **Make every event count**: You’ll manage contracts, negotiations, and upselling, ensuring that each event is optimized for both the client and Zoku.
- **Own the event process from start to finish**:You’ll coordinate with the Operations Team, making sure all relevant details are received, communicated, and flawlessly executed.
- **Keep relationships strong**: You’ll manage post-event feedback, invoicing, and account relationships, helping to build long-term loyalty with partners.

**WHAT MAKES THE INTERNSHIP UNIQUE?**
- **You’ll be a relationship builder.**You’ll connect with clients, partners, and internal teams to create impactful meeting & event experiences.
- ** You’ll shape the future of M&E at Zoku.**Your insights and strategies will help us continuously improve our offerings.
- ** You’ll grow in a dynamic role.** From sales and negotiations to event coordination and operations, you’ll develop a wide range of skills.
- ** You'll get a second family.**Become part of our Zoku community of fellow colleagues, residents and visitors.
- ** You'll be part of a future-oriented hospitality concept.**We’re not like your average hotel (feel free to stop by Zoku to see for yourself)

**WHAT’S IN IT FOR YOU?**
- Internship allowance of €750 per month.
- 10 holiday days (per 6 months)
- Cool benefits like a free after-work drink, a Urban Sports Club subscription, various discounts and friends & family rates at all Zoku locations.
- A cool comfy uniform - no more looking like a log
- A fun, young, multi-national company with colleagues from across the globe to meet, learn and grow from.
- The best free staff meals, enjoyed in our social spaces overlooking the city.
- Exciting on-the-job training opportunities and fun events throughout the year to celebrate achievements and milestones.
- An internship at one of the 25 coolest hotels in the world, that feels like a second home and is purpose-driven. Get a personal Swapfiets or a travel allowance for your 1 KM+ work commute. Making your daily grind easier

**WE LOVE PEOPLE WHO**
- Bring good vibes, are friendly and always approachable - even over the phone.
- Have an ambitious commercial drive, positive mindset, and hospitable character.
- Love up-selling and creating the best possible deal for the client and hotel.
- Can keep a cool head and warm smile even during busy and stressful times.
- Have a can do, entrepreneurial spirit that's all about discovering new ideas and solutions.
- Have a very good eye for detail and love to multitask.
- Love putting a personal touch on their service.
- Have prior experience in communication
- and reservation
- oriented roles, e.g. front office, sales or call center / help desk or events.

**A FEW MUST HAVES**
- You are a student at a hospitality university and need to do a mandatory administrative - or graduation internship (min. 6 months) as part of your curriculum.
- You are fluent in English, other languages are a plus.
- You are an EU resident or have a valid working and living permit the Nethe