Human Resources Assistant

**Deadline for Applications**:

- 10/03/2025 (midnight The Hague time)

**Organizational Unit**:

- Human Resources Section, Registry

**Duty Station**:

- The Hague - NL

**Type of Appointment**:

- Fixed-Term Appointment

**Minimum Net Annual Salary**:

- €47,072.00

**Contract Duration**:

- To be determined

**Organisational Context**

The Human Resources Section provides a unified and coordinated approach to HR matters across the Court and carries out all human resources activities in an efficient and timely manner while serving as HR advisor to management within the Court. The Section is one of five sections located in the Division of Management Services.

The Section consists of two units: the HR Operations Unit and the HR Organisational Development Unit. The HR Operations Unit’s programme of work is all operational aspects of the Section, from recruitment and on-boarding to the administration of salaries, benefits and entitlements for staff members and non-staff (including judges, interns and SSA consultants and contractors). The Unit is responsible for the day-to-day operations and activities related to job design, classification and advertisement of vacancies, recruitment, placement, on-boarding, post management, entitlements and benefits, staff loans and transfers, compensation administration and payroll. The Unit plans, organises and administers staff services such as health insurance, pension schemes and other social security. The Unit supports the administration and settlement of (HR-related) staff complaints and grievances. The Unit is responsible for the maintenance of related staff data in the Court’s Enterprise Resource Planning system, including staff master data. The HR Organisational Development Unit is in charge of devising strategies, programmes and policies to ensure that the Court hires and develops the right staff and thus maximizes the return on investment in human resources. Particularly, this includes an organisation-wide role in relation to strategic workforce planning, talent management, organisational design, staff training and learning and development programmes and activities, performance management and managerial development.

**Duties and Responsibilities**

HR Assistants can provide services in one of the following service areas of the HR Section and may be required to rotate/integrate through cross training depending on operational requirements:

- HR Operations Unit:_
- Liaises with managers on post requirements and durations and provides advice on Special Services Agreement (SSAs) and language staff fee levels;
- Initiates pre-employment formalities, prepares travel and visa arrangements and offer of employment, including assessing the level and step in accordance with relevant Recruitment Guidelines;
- Issues and administers contracts for all staff and non-staff;
- Calculates and process all payroll and entitlements for staff;
- Prepares guidelines, reports, presentations and materials on entitlement areas to ensure that staff at the Court are proactively informed;
- Provides advice on salaries, benefits and entitlements, pension and medical plans and provides updated information to the Fund and insurers.
- HR Organisational Development Unit:_
- Coordinates and administers training (in-house and external), including language training;
- Supports the HR Officer (Learning and Development) and the HR Officer (Performance Management) in identifying training and development opportunities on the basis of training needs assessments provided.
- Conducts market research and reviewing possibilities for in-house (and on-the-job) training;
- Supports the Unit with the maintenance of records related to trainings and development, performance management, staff wellbeing and engagement and similar programmes provided throughout the Court and its field offices.
- Support the implementation of the performance management strategy;
- Support the ongoing development and management of individual performance goals and objectives throughout the Court;
- Discuss ideas and support the implementation of strategies to better align learning and development with performance management;
- Collects information for future decision-making processes, prepares reports, identify patterns over time and propose solutions, to ensure 100% compliance;
- In any of these positions the following generic duties are required:_
- Ensures timely and appropriate response to HR queries from staff and managers across the Court.
- Undertakes research on a range of HR related issues and advises the supervisor on relevant developments or topics, best practices, proposed enhancements/improvements, etc.;
- Accurately maintains staff files and other official documents, records, organisation charts and the HR intranet/internet and coordinates and prepares correspondence, reports and statistics;
- Utilises the ERP system and other HR systems, ensures accuracy of information recorded, and provides input into the enhancement/im