SAP Basis and IT Service Management Specialist

2 dagen geleden

Amsterdam, Noord-Holland, Nederland Axiom Software Solutions Limited Voltijd

Job Title: SAP Basis and IT Service Management Specialist

Hiring Location: Netherlands

Duration: 11-Months Contract

Working Mode: Fully Remote

MUST HAVE:

Technical Skills

  1. Strong knowledge of IT Service Management, SAP Basis and SAP Applications
  2. Hands-on experience with SAP Basis activities, SAP release version upgrades and infrastructure updates for cloud customers  
  3. Working experience with SAP HEC, SAP S/4HANA or any other cloud solution.
  4. Hands-on experience with infrastructure operations, network, interfaces and Load Balancer topics
  5. Strong technical troubleshooting skills with the ability to form the big picture quickly before surmising a path to a solution

Soft Skills

  1. Excellent customer focus / Networking / Relationship Building /Results-driven / Self-organized / Decision making
  2. Excellent communication skills (written and verbal)
  3. Understanding of escalation handling and procedures with customers while proactively working with internal teams towards arriving at a resolution
  4. Experience in working with cross-cultural and cross-functional teams or individuals
  5. Proficiency in English (Written and verbal), additional (local) languages are a plus/on top. E.g. Asian (Chinese, Korean and Japanese), European (German, French, Italian, Turkish, Portuguese, Russian) languages.

GOOD TO HAVE:

Technical Skills

  1. Cloud architecture and IT technical infrastructure know-how
  2. Knowledge of/certification in one of Azure, AWS or GCP fundamentals
  3. Experience with Migration, Upgrade projects esp. on S/4H Cloud.
  4. Knowledge of Project Management Fundamentals, ITIL, Lean Fundamentals is a plus

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