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HR Operations Specialist
2 maanden geleden
The HR Operations Specialist is a key role within the HR team, responsible for supporting the smooth execution of HR processes. This position at Zoho Europe is a blend of strategic thinking and operational execution, focusing on improving employee experience, maintaining efficient HR systems, and ensuring compliance with company policies for our European team. The People Operations Specialist will play a critical role in the employee lifecycle, from onboarding to offboarding, while also driving initiatives that enhance workplace culture and employee engagement.
Key Responsibilities:
Employee Life Cycle Management
- Oversee the full employee lifecycle including onboarding, performance management, promotions, and offboarding.
- Collaborate with managers and team leads to ensure a smooth and positive onboarding experience.
- Manage exit processes, conducting exit interviews, and analyze feedback for continuous improvement
- Maintain and manage HRIS systems, ensuring data accuracy and confidentiality.
- Handle employment contract preparation, employee records, ensuring they are up-to-date and compliant with legal requirements.
- Prepare HR reports and analyze trends to support decision-making.
- Assist with payroll processing, benefits administration, and other HR-related financial tasks.
- Maintain and monitored key HR metrics, including turnover rates, time-to-hire, employee engagement scores, and absenteeism rates, to provide actionable insights for management.
- Prepare and deliver comprehensive HR reports for management, such as Diversity and Inclusion Reports, Compensation
- Analysis, and Employee Satisfaction Surveys, to support data-driven decision-making
- Serve as a point of contact for employee inquiries related to HR policies, benefits, and company procedures.
- Address employee concerns and issues, escalating them when necessary to HR Manager.
- Ensure compliance with all local, state, and respective country employment laws and regulations.
- Assist in the development and implementation of HR policies and procedures.
- Support internal audits and compliance-related activities.
- Support the implementation of DEI initiatives to foster an inclusive workplace.
- Promote company culture through various programs and communication efforts.
- Champion initiatives that enhance employee well-being and satisfaction
RequirementsEducation
- Bachelor’s degree in Human Resources, Business Administration, or related field. HR certification (e.g., SHRM-CP, PHR, CIPD) is a plus.
- Marketing and HR combined degree and work experience is also acceptable
- 3-5 years of experience in HR, People Operations, or related roles.
- Strong understanding of HR practices, employment laws, and regulations in Europe (EU and UK).
- Proficiency in HRIS and other HR software systems.
- Excellent organizational, analytical, and problem-solving skills.
- Strong interpersonal and communication skills, with the ability to build relationships at all levels.
- Ability to manage multiple tasks and projects with a high degree of accuracy and attention to detail.
- Proactive, with a continuous improvement mindset and able to deal with the day to day ambiguity at work.
Benefits
- Competitive salary package aligned with candidate's qualifications, experience, and the market value of the role
- Supportive and inclusive work environment
- Participation in coaching and mentoring schemes
- NS Business Card
- Company Pension Scheme
- MacBook, mobile and paid SIM
- Company provided Lunch
- A vibrant international environment
- Reimbursement of approved business expense
Join Zoho Corporation Europe today and be part of a company that is revolutionising the way businesses operate. Together, let's shape the future of business software
Requirements
Education Bachelor’s degree in Human Resources, Business Administration, or related field. HR certification (e.g., SHRM-CP, PHR, CIPD) is a plus. Marketing and HR combined degree and work experience is also acceptable Experience: 3-5 years of experience in HR, People Operations, or related roles. Skills Strong understanding of HR practices, employment laws, and regulations in Europe (EU and UK). Proficiency in HRIS and other HR software systems. Excellent organizational, analytical, and problem-solving skills. Strong interpersonal and communication skills, with the ability to build relationships at all levels. Ability to manage multiple tasks and projects with a high degree of accuracy and attention to detail. Proactive, with a continuous improvement mindset and able to deal with the day to day ambiguity at work.