Elite Customer Success Manager
1 maand geleden
Building a team starts with valuing the team. We hire the best of the best to ensure you’re working with people you can constantly learn from. You’re trusted to get your work done your way while testing the limits of what’s possible and what’s next. We work hard to provide a culture where everyone feels supported, and our employees feel it—their votes helped us become one of .
We also value sports. Not just because of the big wins and highlight-worthy plays, but because of the lasting impact sports can have: the lifelong lessons in teamwork and dedication; the influence of inspiring mentors; the priceless opportunities to play at the next level. Sports can change lives—that’s what we value.
Our team helps the world see sports differently through products that make it easier to capture video, analyze data, share highlights and do a lot more.
Ready to join us?
Your Role
We’re looking for an Elite Customer Success Manager to look after a portfolio of clients in Belgium and the Netherlands, focusing on providing the maximum benefit to customers while ensuring the company a high ROI out of their subscription. The number one priority? Renewals for next season.
In this role, you’ll:
Develop strong customer relationships. You’ll maximize satisfaction across a group of accounts and become a trusted partner for your customers. Be involved in all aspects of support and account management . You’ll demonstrate the products, educate customers, and carry out a range of engagement and commercial activities. Work toward goals . Throughout the year, CSMs work towards the achievement of quarterly and yearly renewal targets. You’ll run meetings to understand client needs and identify opportunities for upselling additional services.Location
For this role, we're currently considering candidates who live within a commuting distance of our office in Den Bosch. But with our flexible work policy, there aren't any current requirements for the number of days you come to the office.
Must-Haves
Excellent communicator. Presentation skills are key in this role. Analytical . You’re comfortable looking through metrics that showcase user behavior and engagement. Proactive . You’re always on top of reaching out to clients, and you love going the extra mile to help a customer. Empathetic. You can step into the customer’s world, understanding their problems to provide better solutions. Organized. You have workflows and processes that help prioritize what’s most important. Delegator. You know what to take on yourself and what can be sent off to other areas within Hudl to best serve your customer. Bilingual . Fluent English and Dutch are a must (any other languages are a plus).Nice-to-Haves
Sports technology savvy . If you already understand our products and are able to effectively communicate their value to clients, that’s a plus. Coaching and/or athletics background. If you’ve lived the life, you’ll understand where the customer is coming from. Growth mindset. You’re not willing to settle for where you’re at. Previous sales experience. You’ve walked the walk.Our Role
Champion work-life harmony . We’ll give you the flexibility you need in your work life (e.g., flexible vacation time above any required statutory leave, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too. Guarantee autonomy . We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas. Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing. Provide an environment to help you succeed . We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech you need to do your best work. Support your wellbeing. Depending on location, we offer medical and retirement benefits for employees—but no matter where you’re located, we have resources like our Employee Assistance Program and employee resource groups to support your mental health.Inclusion at Hudl
Hudl is an equal opportunity employer. Through our actions, behaviors and attitude, we’ll create an environment where everyone, no matter their differences, feels like they belong.
We offer resources to ensure our employees feel safe bringing their authentic selves to work, including employee resource groups and communities. But we recognize there’s ongoing work to be done, which is why we track our efforts and commitments in annual inclusion reports.
We also know imposter syndrome is real and the confidence gap can get in the way of meeting spectacular candidates.
-
Customer Success Manager
4 dagen geleden
's-Hertogenbosch, Nederland SAP VoltijdWe help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...
-
Customer Success Specialist
2 weken geleden
'S-Hertogenbosch, Nederland ELPRO Benelux B.V. VoltijdELPRO is a global acting Swiss manufacturer of innovative solutions for monitoring of critical climate data in various supply chain processes data in various supply chain processes – especially in the area of pharma industry, healthcare and life science. ELPRO employs 200 employees worldwide and owns subsidiaries in Switzerland, Germany, Great Britain,...
-
Customer Success Specialist
1 week geleden
Site‘s-Hertogenbosch, Nederland ELPRO Benelux B.V. VoltijdELPRO is a global acting Swiss manufacturer of innovative solutions for monitoring of critical climate data in various supply chain processes data in various supply chain processes – especially in the area of pharma industry, healthcare and life science. ELPRO employs 200 employees worldwide and owns subsidiaries in Switzerland, Germany, Great Britain,...
-
Customer Success Specialist
1 week geleden
Site‘s-Hertogenbosch, Nederland ELPRO Benelux B.V. VoltijdELPRO is a global acting Swiss manufacturer of innovative solutions for monitoring of critical climate data in various supply chain processes data in various supply chain processes – especially in the area of pharma industry, healthcare and life science. ELPRO employs 200 employees worldwide and owns subsidiaries in Switzerland, Germany, Great Britain,...
-
Solution Advisor Associate
2 dagen geleden
's-Hertogenbosch, Nederland SAP VoltijdWe help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...
-
Engagement Manager
1 maand geleden
's-Hertogenbosch, Nederland SAP VoltijdWe help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...
-
Engagement Manager
4 weken geleden
's-Hertogenbosch, Nederland SAP VoltijdWe help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...
-
Key Account Manager
4 weken geleden
's-Hertogenbosch, Nederland Kellogg VoltijdThe future of food is bright, and here at Kellanova we can help you build your future as a Key Account Manager and help you grow towards new roles. We are currently looking for an experienced & ambitious Key Account Manager with a real passion for business, who wants to work for one of the biggest Food companies in the world and enable the business to drive...
-
Key Account Manager
4 weken geleden
's-Hertogenbosch, Nederland Kellogg VoltijdThe future of food is bright, and here at Kellanova we can help you build your future as a Key Account Manager and help you grow towards new roles. We are currently looking for an experienced & ambitious Key Account Manager with a real passion for business, who wants to work for one of the biggest Food companies in the world and enable the business to drive...
-
Principal Project Manager
1 maand geleden
's-Hertogenbosch, Nederland SAP VoltijdWe help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...
-
Principal Project Manager
4 weken geleden
's-Hertogenbosch, Nederland SAP VoltijdWe help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...
-
Engagement Manager
1 maand geleden
's-Hertogenbosch, Nederland SAP VoltijdWe help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...
-
Engagement Manager
1 maand geleden
's-Hertogenbosch, Nederland SAP VoltijdWe help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...
-
Engagement Manager
3 weken geleden
's-Hertogenbosch, Nederland SAP VoltijdWe help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...
-
Engagement Manager
4 weken geleden
's-Hertogenbosch, Nederland SAP VoltijdWe help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...
-
Junior Account Manager
2 maanden geleden
's-Hertogenbosch, Nederland CWS VoltijdCWS Hygiene is marktleider op het gebied van duurzame hand- en toilethygiëne en voorloper op het gebied van duurzaamheid in onze sector. Deze positie willen we graag behouden! Help jij ons mee? Jouw missie als Junior Account Manager: Als Junior Account Manager ben je verantwoordelijk voor jouw eigen klantportfolio, welke je vanuit kantoor beheert....
-
Junior Account Manager
4 weken geleden
's-Hertogenbosch, Nederland CWS VoltijdCWS Hygiene is marktleider op het gebied van duurzame hand- en toilethygiëne en voorloper op het gebied van duurzaamheid in onze sector. Deze positie willen we graag behouden! Help jij ons mee? Jouw missie als Junior Account Manager: Als Junior Account Manager ben je verantwoordelijk voor jouw eigen klantportfolio, welke je vanuit kantoor beheert....
-
Customer Care Officer
1 maand geleden
's-Hertogenbosch, Nederland Efficy VoltijdLarge company with great ambitions and close relations efficy is a leading European Customer Relationship Management (CRM) solution that provides businesses of all sizes with complete, flexible, customizable, and scalable software to enable their growth. efficy’s platform includes products for marketing automation, sales, project management, customer...
-
Customer Care Officer
3 weken geleden
's-Hertogenbosch, Nederland Efficy VoltijdLarge company with great ambitions and close relations efficy is a leading European Customer Relationship Management (CRM) solution that provides businesses of all sizes with complete, flexible, customizable, and scalable software to enable their growth. efficy’s platform includes products for marketing automation, sales, project management, customer...
-
Customer Service Specialist Benelux
1 maand geleden
's Hertogenbosch, Nederland Medela VoltijdWe are seeking a Customer Service Specialist to join our team based in the area office in s'hertogenbosch. 32 hours per week The Customer Service Specialist is responsible for delivering excellent customer service as per company requirements, ensuring that queries are resolved efficiently, effectively, and within the department’s service level...
