Customer Relations
1 maand geleden
Within this role, you are the voice of our customers and help them with any question, concern, sales opportunities or moment of joy. Creating and sharing experiences with customers and colleagues, thinking outside of the box and being creative in offering the right solution is what motivates you and what you love.
This matches you as enthusiastic Customer Relations & Sales Ambassador, you:
- Are available for at least 24 hours per week (32, 36 or 40 hours are also possible).
- Support our customers on social media, by e-mail and on the phone.
- Love to spot sales opportunities and recommend our products to fit the needs of the customers.
- Like to be challenged on productivity in combination with quality to reach channel targets and KPI’s.
- Don’t follow a corporate script or use boilerplate answers, you have the ability to genuinely interact, help, inspire and be creative in your answers.
- Live the Rituals brand and transform customers everyday routines into more meaningful moments with your service.
Qualifications
High on energy, low on ego and with a little bit of humour. You are also 'one of a kind' because of your desire to come up with personal and unique solutions. In addition, you are patient and helpful. You truly listen and come up with relevant questions to help our customers. Working in a fast-paced environment energizes you. And lastly, you have:
- Graduated from MBO (secondary vocational education) level or HBO (higher vocational education). Or finished your college degree.
- The confidence to handle French (native) and English (C1-2 level) speaking customers, written and spoken.
- A background in a customer service-oriented field.
- A caring personality in which you always put the customer at the centre of your universe :).
Good to know
- We work with different shifts. Monday – Friday:
- 08:00am – 16:30pm
- 08:45 am – 17:15pm
- 10:00am – 18:30pm
- 12:30am – 21:00pm
- During the weekend, we have a single shift. Saturday – Sunday:
- 10:00am – 18:30pm
- On Sundays and bank holidays, an extra salary % is applicable.
- 100% flexibility is required for this position.
- You will start your first week with a full-time, inspiring one-week training program at the office. Followed with a 13-15 weeks onboarding program on the job.
Your path to a new career
Join and grow with us Show your interest and apply quickly online The next steps afterwards:
- Marco Martins will contact you within 5 working days.
- You will be invited to do an online and writing assessment.
- A telephone introduction meeting with Marco Martins of approximately 15 minutes will follow soon after.
- You will be invited for an interview at our office to meet with a Customer Relations Team Lead and Marco Martins. Afterwards, you will be shown around our beautiful office at The Edge West (Amsterdam).
- You will receive a proposal with the terms of employment.
Any questions? Please send an email to Marco Martins at Marco.Martins@rituals.com and mention ‘Customer Relations & Sales Ambassador’ in the subject.
-
Customer Relations
2 weken geleden
Amsterdam, Nederland Rituals VoltijdJob DescriptionWithin this role, you are the voice of our customers and help them with any question, concern, sales opportunities or moment of joy. Creating and sharing experiences with customers and colleagues, thinking outside of the box and being creative in offering the right solution is what motivates you and what you love.This matches you as...
-
Customer Relations
1 maand geleden
Amsterdam, Nederland Rituals VoltijdWithin this role, you are the voice of our customers and help them with any question, concern, sales opportunities or moment of joy. Creating and sharing experiences with customers and colleagues, thinking outside of the box and being creative in offering the right solution is what motivates you and what you love. This matches you as enthusiastic Customer...
-
Customer Relations
6 dagen geleden
Amsterdam, Nederland Rituals VoltijdKeeping the customer at the heart of everything we do. Our passionate and driven Customer Relations team is committed to creating innovative and delightful experiences, on top of our award-winning customer-centric foundation. Share your talents Within this role, you are the voice of our customers and help them with any question, concern, sales opportunities,...
-
Customer Relations
6 dagen geleden
Amsterdam, Nederland Rituals VoltijdKeeping the customer at the heart of everything we do. Our passionate and driven Customer Relations team is committed to creating innovative and delightful experiences, on top of our award-winning customer-centric foundation. Share your talents Within this role, you are the voice of our customers and help them with any question, concern, sales opportunities...
-
Customer Relations
6 dagen geleden
Amsterdam, Nederland Rituals VoltijdKeeping the customer at the heart of everything we do. Our passionate and driven Customer Relations team is committed to creating innovative and delightful experiences, on top of our award-winning customer-centric foundation. Share your talents Within this role, you are the voice of not only our Danish but also all our Scandinavian customers and help them...
-
Customer Relations
1 maand geleden
Amsterdam, Nederland Rituals VoltijdJob DescriptionWithin this role, you are the voice of our customers and help them with any question, concern, sales opportunities or moment of joy. Creating and sharing experiences with customers and colleagues, thinking outside of the box and being creative in offering the right solution is what motivates you and what you love.This matches you as...
-
Customer Relations
1 maand geleden
Amsterdam, Nederland Rituals VoltijdJob DescriptionWithin this role, you are the voice of not only our Danish but also all our Scandinavian customers and help them with any question, concern, sales opportunities, or moment of joy. Creating and sharing experiences with customers and colleagues, thinking outside of the box and being creative in offering the right solution is what motivates you...
-
Customer Relations
1 maand geleden
Amsterdam, Nederland Rituals VoltijdJob DescriptionWithin this role, you are the voice of our customers and help them with any question, concern, sales opportunities, or moment of joy. Creating and sharing experiences with customers and colleagues, thinking outside of the box and being creative in offering the right solution is what motivates you and what you love.This matches you as...
-
Customer Relations
1 week geleden
Amsterdam, Nederland Rituals VoltijdJob DescriptionWithin this role, you are the voice of not only our Norwegian but also all our Scandinavian customers and help them with any question, concern, sales opportunities, or moment of joy. Creating and sharing experiences with customers and colleagues, thinking outside of the box and being creative in offering the right solution is what motivates...
-
Talent Acquisition Lead for Customer Relations
1 maand geleden
Amsterdam, Nederland Rituals VoltijdJob DescriptionFor this role, we are seeking for an experienced Talent Acquisition Lead who manages and inpires our recruiters for the global Customer Relations (CR) department. Together with your team (2 functional reports), you will help grow and stabalise the Customer Relations team and achieve inflow targets. Initiating improvements and coaching your...
-
Team Lead Customer Relations
3 dagen geleden
Amsterdam, Nederland Rituals VoltijdJob DescriptionAre you a dynamic leader ready to take on the challenge of leading a team of up to 20 Ambassadors in our Customer Relations department? If you're passionate about well-being, thrive on ensuring your team delivers exceptional service to our customers, and love coaching and developing your team, then this is the perfect opportunity for you! We...
-
Talent Acquisition Lead for Customer Relations
3 dagen geleden
Amsterdam, Nederland Rituals VoltijdRituals is growing as we are steadily expanding in new territories, opening new stores and growing our online presence. Think globally (USA, Asia, Middle East) and think around opening 100 stores per year. And besides this, our ambitions are growing as well. To ensure we can keep up with this growth, we are looking to add new talent to our Talent...
-
Talent Acquisition Lead For Customer Relations
6 dagen geleden
Amsterdam, Nederland RITUALS VoltijdRituals is growing as we are steadily expanding in new territories, opening new stores and growing our online presence. Think globally (USA, Asia, Middle East) and think around opening 100 stores per year. And besides this, our ambitions are growing as well. To ensure we can keep up with this growth, we are looking to add new talent to our Talent...
-
Customer Relations Specialist Microlino
2 weken geleden
Amsterdam, Nederland Louwman Group VoltijdMicrolino, de hotshot in de wereld van Micromobiliteit, zoekt een enthousiaste Customer Success Specialist om ons team in Amsterdam te versterken. Als Customer Success Specialist ben jij de go-to persoon om sterke banden te smeden met onze klanten via alle mogelijke kanalen, met maar één doel voor ogen: hen super tevreden maken! Hoe ziet jouw dag eruit?...
-
Customer Relations Specialist Microlino
2 maanden geleden
Amsterdam, Nederland Louwman Group VoltijdJouw rol Microlino, de hotshot in de wereld van Micromobiliteit, zoekt een enthousiaste Customer Success Specialist om ons team in Amsterdam te versterken. Als Customer Success Specialist ben jij de go-to persoon om...
-
Customer Relations Specialist Microlino
2 weken geleden
Amsterdam, Nederland Louwman Group VoltijdMicrolino, de hotshot in de wereld van Micromobiliteit, zoekt een enthousiaste Customer Success Specialist om ons team in Amsterdam te versterken. Als Customer Success Specialist ben jij de go-to persoon om sterke banden te smeden met onze klanten via alle mogelijke kanalen, met maar één doel voor ogen: hen super tevreden maken! Hoe ziet jouw dag eruit?...
-
Customer Relations Specialist Microlino
2 weken geleden
Amsterdam, Nederland Louwman Group VoltijdMicrolino, de hotshot in de wereld van Micromobiliteit, zoekt een enthousiaste Customer Success Specialist om ons team in Amsterdam te versterken. Als Customer Success Specialist ben jij de go-to persoon om sterke banden te smeden met onze klanten via alle mogelijke kanalen, met maar één doel voor ogen: hen super tevreden maken!Hoe ziet jouw dag eruit?Je...
-
Customer Relations Executive
1 maand geleden
Amsterdam, Nederland Ebury VoltijdEbury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. **Customer Relations Executive** **Office Based** We are offering an exciting opportunity to join a fast...
-
Customer Relations Executive
1 maand geleden
Amsterdam, Nederland Ebury VoltijdEbury is a hyper-growth FinTech firm, named in as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. Customer Relations Executive Office Based We are offering an exciting opportunity to join a fast growing...
-
Guest Relations Supervisor
3 weken geleden
Amsterdam, Noord-Holland, Nederland Amsterdam Marriott Hotel VoltijdWe are currently recruiting for a passionate and enthusiastic colleague! Do you want to work in a dynamic work environment in the center of Amsterdam and are you interested in a position at the Amsterdam Marriott Hotel? Read the information below and get excited to apply! What are your responsibilities?For our Guest Relations Supervisor position, we are...
