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ServiceNow Application Manager- Open to English Speakers
3 maanden geleden
We are Hiring: Functioneel Beheerder ServiceNow
Location: Netherlands
Language: English, Dutch is preferred but not manditory
Are you an experienced ServiceNow Application Manager, Product Owner or Consultant with a passion for driving innovation and delivering exceptional solutions? Our client is seeking a talented Functioneel Beheerder ServiceNow to join their dynamic team in the Netherlands. In this pivotal role, you will oversee the deployment, maintenance, and enhancement of the ServiceNow platform, ensuring it supports the organisation's operational needs, drives efficiency, and enhances service delivery. The organisation has five offices in total, providing a broad network and extensive resources.
Key Responsibilities:
- Serve as the main technical reference for ServiceNow within the organisation.
- Manage and oversee the implementation and continuous improvement of the ServiceNow platform, with a focus on ITSM, CSM, and potentially HAM/SAM modules.
- Utilise the Integration Hub extensively to ensure seamless integration with other systems.
- Act as a senior/lead consultant, providing technical expertise and guidance to both clients and internal teams.
- Mentor and assist junior team members, nurturing a collaborative and innovative environment.
- Engage with clients, demonstrating excellent communication and interpersonal skills to understand their needs and deliver tailored solutions.
- Ensure the ServiceNow platform aligns with organisational goals and enhances service delivery processes.
Qualifications:
- At least 5 years of demonstrable and relevant work experience as an application manager or implementation consultant for ServiceNow.
- Extensive experience with the Integration Hub and the Customer Service Management (CSM) module.
- Proven technical expertise in ServiceNow, with strong communication skills for client-facing interactions.
- Ability to lead projects and serve as a senior technical consultant.
- Demonstrated ability to mentor and support junior team members.
Certifications:
- Customer Service Management Fundamentals (CSM)
- IT Service Management Fundamentals (ITSM)
- ServiceNow Platform Implementation (CIS)
Why Join Us:
Be part of a dynamic team driving innovation within a leading organisation. Engage in a high-impact role with opportunities for professional growth and development. Enjoy a flexible, hybrid work environment with 1-2 days in the office, and benefit from the resources and network of an organisation with five offices in total.
If you are a ServiceNow professional eager to make a significant impact, we want to hear from you Apply now to join the team and help shape the future of our ServiceNow practice.
