Sr. Sales Support Specialist
1 week geleden
Sr. Sales Support Specialist
Date: Aug 23, 2024
Location: Netherlands - s-Hertogenbosch
Company: Super Micro Computer
Job Req ID: 23801
About Supermicro:
Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace.
Job Summary:
Supermicro BV is looking for a dynamic Sr. Sales Support Specialist to assist our Sr. Sales team in managing customer orders. Be a part of a fast paced, energetic work environment working with potential customers and facilitate the end to end sales process administration. The Sr. Inside Sales position will also be a liaison across different functions, provide product information to clients, and other duties.
Essential Duties and Responsibilities:
Essential Duties include but not limited to following areas:
The person will be responsible for sales account maintenance, provide technical and administrative product information, performs daily clerical and office maintenance tasks, such as typing correspondence, coordinating, data entry, quotations and process documents
Monitor inventory, follow up ETA with purchasers
Act as a liaison between sales, purchasing, production, procurement, and logistics departments
Provide assistance for intra-company project coordination between sales and non-sales departments
Enter, monitor, and communicate directly with clients regarding status of their orders, facilitating credit issues and negotiating returns
Develop superior customer service relationships with prospects
Produce daily reports for clients
Be back-up for the supervisor and team members
Additional duties per supervisors request
Qualifications:
BA/BS degree preferred
3 - 5 years of relevant industry experience preferred
Experience in data entry, scheduling production and tracking orders
A self-starter who can effectively work within a strong team culture
Must have strong and effective professional communication skills written, speaking, and presentation
Experience in customer service and dealing with clients directly, problem solving skills is a must
Work well in a high pressure environment with tight deadlines
Salary Range
EEO Statement
Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
Job Segment: Cloud, Data Entry, Network, Clerical, Data Center, Technology, Administrative
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