Digital Support Specialist
3 weken geleden
(About the company)
Spanning various industries including retail and entertainment, Scala is redefining the way businesses connect with their customers. Their mission is to overhaul the dynamics of business-customer interactions. By harnessing cutting-edge technology and inventive approaches, Scala enables marketers and retailers to communicate their messages effectively and dynamically. Their work in enhancing customer engagement and interaction is establishing new industry standards.
Functieomschrijving
Are you enthusiastic about tech and committed to outstanding customer support? Then, this is for you
Join this international company as a Digital Support Specialist, where you'll play a crucial role behind the scenes, empowering marketers and retailers to effectively communicate through a network of digital displays. You'll be involved in thrilling projects, such as developing interactive maps to track the journeys of Fortuna Sittard soccer players.
Your Responsibilities:
- Check the ticketing system and monitoring instruments regularly.
- Address technical issues proactively before they impact the customer.
- Offer regular updates on progress and escalate matters to advanced support teams when necessary.
Functie-eisen
(Who you are)
- A master at juggling various tasks with ease.
- Known for your rapid yet meticulous approach.
- Great level in English, both in writing and speaking.
- A strong believer in achieving more together as a team.
Arbeidsvoorwaarden
(What they offer)
- A salary of €2500 gross, along with 29 vacation days and instant pension plan benefits.
- An international working environment en a growing company.
- Skip the middleman – you'll receive your contract straight from Scala, no employment agency involved
- They are up and running 24/7 and expect you to have some flexibility
- Scala believes in maintaining a healthy work-life balance and are dedicated to your overall well-being. Get ready for exciting team activities, like rock climbing in Belgium or immersing in the authentic Oktoberfest festivities
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