Manager, Logistics

6 maanden geleden

Alphen aan den Rijn, Nederland MGA Entertainment Voltijd
. 

Position Requirements 

Education/Experience:

Minimum 3 years in a logistics position in a customer service oriented order management, warehousing and distribution environment in a regional or global multinational company.  Experience working directly for the company or a contracted 3PL supplier

Skills/Knowledge/Ability: 

Good communication and collaboration skills. Able to analyse and solve problems quickly and easily. Collaborative team player accustomed to working in a measured results oriented environment emphasizing customer satisfaction. Capable of creatin collaborative relationship between OPS and Sales companies leading to excellent day-to-day coordination of regular business flows and exceptional requirements. Knowledge of transport & warehouse operations  Basic knowledge of management of 3PL relationships

Key Result Areas and Activities

Delivery planning and execution: Inbound deliveries execution: setting priorities for inbound and managing inbound schedule (agreed with Planning team and determining # containers/day/whse) Outbound deliveries execution: serve the end customers within agreed SLA within budgeted costs. Operational daily support & troubleshooting Returns management Facilitates customer service driven operational improvements Informs organization of possible improvements of working practices of 3PL  3PL invoice verification & approval  Inventory Management: Ensures inventory accuracy both physically at 3PL as well in systems  Stock count & control  Capacity planning: Makes a 12 and 3 month rolling forecast for the 3PL (Storage and throughput volume)  Is informed of progress of sales in month versus budget & forecast and adapts 3PL capacity. OPS voice within SalesCo: Supports supply chain team to define & manage the Sales-Co-OPS Service Level agreement:Works with local sales to determine customer requirements and how those will be served (delivery profiles, improvement opportunities, cost to serve). Update SLA results & communicates around them.  Presents Logistics performance to sales an defines corrective actions to meet agreed service levels.

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