Senior Manager, Commercial
4 weken geleden
We’re looking for a Senior Manager, Commercial and Operations to join in London, UK or Schiphol- Riijk
JOB PURPOSE
Responsibility to deliver independent guidance and reporting to the SVP and MD Commercial & Operations, with oversight from the C&O Director, in the management of company’s core FMC champions, driving key course-correcting actions and decisions.
Shape selected commercial strategies (branding, proposition, go-to-market, sales channels, etc), support the in-market blueprint / solution and work with central/local teams to drive measurable improvements in customer loyalty / rNPS, higher Net Adds and/or higher ARPU per customer
Drive and support the commercial/operational side of strategic programs, such as Netco/Servco separation, post-merger-integration activities or digital transformation programs.
KEY ACCOUNTABILITIES
Produce robust quantitative analyses to drive commercial insights and recommendations
Manage the development of selected commercial strategies around product, service or experience: designing the proposition blueprint, the branding elements, the go2market strategy
Drive the implementation of such programs around the group / all opco’s – in order to get measurable improvements in customer loyalty / rNPS, higher Net Adds and/or higher ARPU per customer
Collaborate with the Director of C&O to support the SVP and MD of C&O in operating and budget reviews for core businesses and portfolio companies; providing non-recurring analytical and performance insights and ensuring follow-through on commercial and operational questions, issues and opportunities
Contribute to the commercial & operations paragraphs for operating and strategic meetings where applicable and required (e.g. 360’s, ELT, COC, IC and Ventures) to support SVP and MD C&O
Drive alignment and co-ordination across departments, actively ensuring Director level engagement across LG and the OpCos (finance, technology, strategy, legal and the people team) to achieve shared business objectives in the commercial/ operations domain
Develop & mentor junior members in the team, actively supporting them and ensuring that they are able to produce the robust quantative analyses required for this role’s decision making and project / area leadership
Stay informed about commercial, operational and technological trends and innovations relevant to the industry
KNOWLEDGE & EXPERIENCE
ESSENTIAL SKILLS & ABILITIES:
Strong analytical skills
Strong presentation skills, excellent communicator and capable of communicating to a range of stakeholders
Experience in a complex matrix and international organization
Excellent influencing and stakeholder management skills
Service orientation, non-opiniated, consultative style
Collaboration mindset, attitude and way-of-working.
Hands-on mentality
Ability to cope with high pressure assignments and used to meeting strict deadlines whilst maintaining accuracy
Fluent in English
DESIRABLE SKILLS & ABILITIES:
Relevant experience in corporate strategy and commercial environments
Proven track record in strategic thinking, transformation management, commercial management, operations
Industry knowledge of telco, media and adjacent industries
PREFERRED EDUCATION/ QUALIFICATIONS:
Masters degree in economics or alike
What’s in it for you?
Competitive salary + Bonus
25 days annual leave with the option to purchase 5 more
Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance
Matched pension contribution up to 10%
Access to our car benefit scheme
Access to our online learning platform to continue to develop and grow your career with us
The chance to join an innovative, fast-paced and passionate team
Who are we?
We’re building Tomorrow’s Connections Today, bringing people together through the power of our technology.
Liberty Global is a world leader in converged broadband, video and mobile communications and an active investor in cutting-edge infrastructure, content and technology ventures.
With our investments in fibre-based and 5G networks we play a vital role in society, currently providing over 85 million fixed and mobile connections and rolling out the next generation of products and services, while readying our networks for 10 Gbps and beyond.
We’re creating national champions, combining the best broadband and mobile networks under brands such as Virgin Media-02 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, Sunrise in Switzerland, Virgin Media in Ireland and UPC in Slovakia.
Liberty Global Ventures, our global investment arm, has a portfolio of more than 75 companies and funds across content, technology and infrastructure, including strategic stakes in ITV, Univision, Plume, Lionsgate and the Formula E racing series.
Our scale enables us to transfer knowledge and expertise across our operations and investments, creating a dynamic family of brands united in the pursuit of innovation and excellence.
And we’re prioritising diversity, equity and inclusion in our workplace and communities, while reducing our impact on the environment. We are using technology as a force for good; for our people, our partners and the planet.
Liberty Global is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for our people. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. We’re 100% committed to having a workforce that represents every part of our society. So we’re keen to hear from candidates of all background and circumstances.
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