Technical Support Engineer

3 maanden geleden


Amsterdam, Nederland Hitachi Construction Machinery Australia Voltijd

Technical Support Engineer
Location: Amsterdam

The responsibilities:

Provide key technical support to the dealers, handling technical correspondence, supporting or assistance

Troubleshooting and corresponding on technical questions or inquiries from dealers and Sales dept

Technical training for current/new models to dealers, users and employees

Analysis and settlement of the warranty claims from the dealers in different territories

Giving instructions on new products 

Coordinate modifications

Technical information feed-back to factory for the future products improvement

Providing occasional field support (upon request)


Who are we looking for:

Engineering background within construction machinery

Excellent oral and written communication skills with a passion for working with customers

Working proficiency in English, proficient in other European language is a plus

Willingness for occasional travels (Europe, Japan)

Knowledge/experience with hydraulic system or combustion (or electrical) engines

Knowledge/experience with warranty process and handling European dealer network is a plus


What will you love about working with us:

Compensation built of: base salary + a holiday allowance (8%) + a guaranteed bonus (4%) + a variable bonus based on individual performance and company results

27 days of leave + 13 extra collective days of leave (ADV)

‘Metalektro’ Collective Labour Agreement (CLA)

Excellent pension scheme with a high employer contribution

Working from home possibility and flexible working hours

Budget of 1500 euro’s to set up your workplace

Collective accident insurance

Laptop and phone

International learning and development program

Career opportunities


About Hitachi

Hitachi Construction Machinery is a world leading manufacturer of construction and mining equipment with a strong focus on a consistent development to provide customers with the technology, products and services that generate new value. Its employees represent a group of trusted experts while keeping continued focus on innovation and growth. Are you an independent achiever focused on the performance that is looking to join a multi-cultural, collaborative and results- driven working environment? If so, the we are looking for you

We hire great people for great opportunities
Please visit our website to discover more about our employees’ stories and the various career possibilities we offer.

Interested? Get in touch or apply


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