Customer Support Representative

3 maanden geleden

Oisterwijk, Nederland Permobil Voltijd

CUSTOMER SUPPORT REPRESENTATIVE


Would you liketo work in an international environment where you’ll make a difference everyday? At Permobil , we’re looking for game-changers to join us as weinnovate for individuals, drive business performance, and develop the world’smost advanced assistive solutions.

At Permobil , the people who use our products come first. Our purpose is tocreate advanced assistive solutions that make the lives of adults and childrenliving with disabilities more enriching. Our people are passionate aboutpushing the boundaries of technology to deliver innovations that improve lives.We are a sustainable and responsible business committed to continuousimprovement, and our customers can trust us to provide market-leading solutionsdriven by insights-based clinical data.

For our Customer Support Team , we are looking for a  CustomerSupport Representative  in our office in Oisterwijk (Netherlands) .

Inthis role you will:

Oversee order management, Handle general customer enquiries from customers and other stakeholders internally and externally via email and phone (claims and returns, warranty, tracking of orders in several markets), Execute and assist in diverse sales activities (such as creating quotations), Send invoices of processed orders, Cooperate and support your international colleagues for continuous improvements.

Tosucceed in this role, you have:

Degree in Business Administration, Engineering, Finance or other relevant educational background Passion for customers and delivering outstanding customer service, Clear communication skills, Ability to show empathy and use a positive language, Commercial mindset, Ability to structure and prioritize work in a complex and international environment with various stakeholders, Good IT-skills. Experience from D365 would be an advantage, You are flexible and able to manage periods of volatile workload, You take responsibility and are result oriented, with a track record of seeing opportunities and getting things done.

Fluentlanguage skills in  Dutch and English  are the requirement forbeing successful in the position. Speaking and writing French on minimum B2level is an advantage.

Why is Permobil the next step for you?
• You’llmake a difference. Every day
Everything wedo leads to understanding and improving the lives of our users. Through ourevidence-based innovation, we make a difference to people’s lives.

•You’ll make your mark as part of our future
We collaboratewith colleagues across borders to Innovate for Individuals. The impact you makepersonally could lead change around the world.

• You’llfeel welcome from day one
We’re knownfor being great colleagues, who are collaborative, fun and at the cutting-edge.Everyone at Permobil cares as much as you do about making a positivedifference.

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