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Ecommerce Account Director
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About the Role
We are looking for an E-Commerce leader to help build our growing E-Commerce practice and deepen our partnerships with Amazon. If you’re passionate about building out our E-Commerce practice in the EMEA region, driving advanced client engagement, identifying new opportunities with clients, and supporting sales and revenue growth then this is an amazing opportunity.
This person needs to be a strategic thinker who demonstrates a high degree of ownership, leadership, and a strong work ethic, with a proven track record of success. This role will work closely with the senior EMEA team to help design, grow, and manage our expanding E-Commerce offering. The primary responsibilities include attracting and retaining existing clients, servicing as a strategic SME on Amazon and other E-Commerce platforms, and ensuring the service delivery team is managing client engagements with a high degree of excellence. You'll be involved and working across the organisation including with Sales, Marketing, Finance and Operations teams.
Responsibilities:
Manage and drive current client engagements for our Amazon and E-Commerce clients in EMEA. Help drive the development and growth of the future E-Commerce business at Monks Support with the optimisation of our existing systems and processes to ensure we are maximising every opportunity to monetise our Amazon and E-Commerce offering. Support in building out our Amazon account teams deploying resources where needed to make sure we are best positioned to maximise revenue opportunities Driving category-level performance across all our digital brands and geographical markets Reviewing and analysing our current Amazon strategy determining tangible actions to drive better performance Looking at the entire customer journey and identifying client opportunities Leading by example and sharing your knowledge and E-Commerce experience with the wider team Monitoring industry trends and ensuring that we are well-positioned to capitalise and take action Developing strong relationships with key stakeholders internally, as well as working closely with existing and emerging brands to embed an E-Commerce mentality
About You
Minimum 6+ years of experience in or across paid media, retail, consulting, and or analytics with a recent specialism in E-Commerce, particularly in marketplaces and e-retail with a focus on Amazon. A strong understanding of Amazon Advertising media platforms, Amazon Sponsored Ads, and Amazon DSP. A deep understanding of sales and marketing operations to identify how Monks can deliver operational excellence and delight our clients Experience in other E-Commerce platforms like Criteo as well as AMZ is highly favourable Effective and engaging written communication and presentation skills Comprehensive digital expertise across brand and performance metrics Confidence to make decisions and resolve problems quickly and effectively Passion for digital and data, well versed on the latest industry trends and news Experience managing a team with multiple layers of managementAt Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.
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About Monks
Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.
Monks was named a Contender in The Forrester Wave: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
While we continue to grow our teams, please be mindful of fraudulent job postings and recruiting activities that may use our company name and information. Please be mindful to protect your personal information, especially your national identification number, and bank account information during a recruiting process. While Monks may reach out to potential candidates via LinkedIn, we will always ask applicants to apply through our website () and will never ask for payment or bank account information during the recruitment process.
