Dutch Speaking Customer Support | Automotive Industry

2 maanden geleden


Tilburg, Nederland Patrique Mercier Recruitment Voltijd

Patrique Mercier Recruitment is thrilled to present a fantastic opportunity for a Dutch Speaking Customer Support representative in the automotive industry. This role is ideal for those who are passionate about customer service and have an interest in automobiles.

As a Dutch Speaking Customer Support agent, your primary responsibility will be to assist Dutch-speaking customers with inquiries related to automotive products and services. You will be instrumental in ensuring that customers receive top-notch support, addressing their questions, resolving issues, and providing exceptional service that enhances their experience with the brand.

Join a dynamic team that values dedication, teamwork, and a commitment to excellence. You will have the chance to work in a fast-paced, innovative environment where you can utilize your skills and contribute to customer satisfaction in the automotive sector.


Responsibilities
  • Provide high-quality customer support to Dutch-speaking clients in the automotive sector
  • Respond to inquiries regarding products, services, and promotions
  • Troubleshoot and resolve customer issues effectively
  • Maintain an in-depth knowledge of automotive products and services
  • Log customer interactions and escalate issues as necessary
  • Work closely with other departments to ensure customer satisfaction
  • Follow company protocols and maintain a positive brand image

Requirements

  • Fluency in Dutch and English, both written and spoken
  • Proven experience in customer support or a customer-facing role
  • Strong communication and interpersonal skills
  • Good understanding of the automotive industry is a plus
  • Excellent problem-solving skills and attention to detail
  • Able to thrive in a fast-paced environment
  • Computer literate with a knack for various software applications
  • A genuine interest in automobiles and providing excellent service

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )


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