Manager Business Process

1 maand geleden

Amsterdam, Nederland adidas Voltijd
Job Description

The role supports the goal of optimizing the end-to-end Order Fulfillment processes (Wholesale and Retail) by driving them from idea and design to execution and control through fact-based and analytical insights and system enhancements in SAP AFS. It also ensures that we have the tools and processes in place to support IBP and the company's strategic objectives by having a continuous improvement mindset, end-to-end thinking, systems knowledge, and analytical skills. The responsibilities are a combination of analytics, process management, and system enhancements, all in collaboration with different stakeholders, so analytical skills and being a team player with excellent communication skills are important. Key Responsibilities

  • Ensure that the processes for Order Fulfillment BPM team are running smoothly and address any arising issues.
  • Use of business and functional knowledge to successfully deliver results in a complex business environment and respond to operational challenges that require fast changes and adaptation of Order Fulfillment processes.
  • Create analyses and drive actions to improve IBP achievement from the SCM side by creating analytical transparency, streamlining communication with stakeholders, creating alternative future scenarios, and assessing potential risks.
  • Ownership of the weekly reporting. Derive business insights from the reporting, provide key highlights and recommended actions based on the information in a timely matter to correct stakeholders.
  • Analyze data and develop appropriate reporting to provide insights and draw conclusions to support effective decisions making for senior management. Conduct root cause analysis and take corrective action where necessary.
  • Drive analysis and optimization/changes of the organization’s business processes and system enhancements (including SAP AFS) in order to improve overall organization performance.
  • Proactively initiate, lead and manage projects for order book management solutions and evaluate existing operational processes to improve efficiency or support new process development.
  • Work independently and collaboratively within own area as well as cross-functionally with other SCM teams to deliver against shared objectives.
  • Ensure that BPM operational processes are correctly and timely implemented by the GBS hub in Porto and that any changes are adopted as a new way of working in a timely manner.
  • Develop and strengthen the collaboration between the GBS hub in Porto and the local Planning and Governance Hub in Amsterdam to optimize support and process alignment.
  • Lead regular cross-functional alignment meetings.
  • Support with supply chain initiatives such as roll-out and ramp-downs of new DCs.
  • Local authorization coordinator (SAP AFS).
  • Lead, coach and manage their direct report, ensuring their objectives are in line with company strategy and that there is a clear development plan for them. Key Relationships
    • Europe SCM Functions (Deployment, Product Supply, DC Operations, Supply Chain Development, Customer Fulfilment, GBS Hub)
    • Global IT (mainly AFS)
    • Global OF
    • European Distribution Centers
    • AFS Business Solutions
    • Finance and Demand Planning Knowledge Skills and Abilities
      • Good understanding of BPM processes and tools and how they impact the overall business. Ability to make decisions based on this (e.g. when to stop allocation jobs, when to extend allocation period).
      • Proven ability to develop analytical reports through Excel or PowerBI, good understanding of the data, ability to pinpoint the root cause using data analysis and summarize the findings for senior management, as well as proposing actions supported by the data are key to success in this role.
      • Ability to adapt communication style according to stakeholders involved.
      • Ability to efficiently collaborate with both on-site and remote stakeholders.
      • In-depth knowledge of e2e supply chain processes, understanding the mechanics of the material, information, and financial flow from sourcing to customer.
      • Understanding of logistics cost and service drivers.
      • Operations as well as commercial mindset, end-to-end thinking.
      • Demonstrating initiative and acting result oriented.
      • Strategic, operational and project management experience.
      • Strong team player
      • English fluent (written and oral) Requisite Education and Experience / Minimum Qualifications
        • University degree or equivalent
        • 3-5 years working experience in Supply Chain Management and Logistics
        • 2 years of Process Optimization experience in international teams
        • SAP know-how (SD and MM)

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