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Program manager Productivity IGT-S Customer Service

3 maanden geleden

Best, Nederland Philips Voltijd
Job TitleProgram manager Productivity IGT-S Customer Service

Job Description

Job title:

As a Program Manager Productivity you manage the service operational market margin, consisting out of productivity- and modality performance managers. You will have a central position within Service and be working closely with Markets and R&D.


With your peers you will drive the monthly market margin performance according AOP plan and take corrective actions when needed to get back on track. At the same time you will secure the long term impact by building and maintaining a multi year productivity funnel and roadmap.


Your role:

  • Monthly performance management by material- and labor cost management.

  • Create monthly reports on status, root causes and counter measures.

  • Building and driving progress on a multi year productivity funnel consisting out of material and labor initiatives to drive down costs.

  • Secure investments and resources are in place to drive productivity items from design to market release.

  • Prepare annual operating plans together with our peers in the markets and R&D


You're the right fit if:

  • MSc., in a technical or service/performance management domain.

  • Strong experience in complex program and projects management in international business.

  • Self-starting mentality, independent.

  • Well structured, results driven and able to create transparency.

  • Experienced team leader.

  • Strong communication, influencing skills, stakeholder management skills and ability to motivate.

  • Experienced in Lean/ Six Sigma and driving continuous improvement, change management.

  • Fluent in English, verbal and written in addition to local language.


About Philips
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If youâre interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

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