Logistics & Sales Support Coordinator

2 dagen geleden


Amsterdam, Nederland Page Personnel Voltijd

As Logistics & Sales Support Coordinator, you will manage deliveries, coordinate shipments, and ensure timely delivery by collaborating with carriers, warehouses, and third-party providers, while closely working with Sales Support and Customer Care teams. Key tasks include resolving delivery issues, handling import/export documentation, optimizing transport routes, and supporting cost control in SAP.

Description

  • Delivery Management: Coordinate all shipment processes with local plant, warehouse, terminal personnel, and carriers to ensure timely delivery to customers.
  • Shipment Tendering: Tender shipments to carriers or freight forwarders and handle all related processes.
  • Shipping Documentation: Issue, initiate, and send necessary shipping documents, including those for export, import, and customs clearance.
  • Delivery Scheduling & Monitoring: Proactively oversee open orders and deliveries to identify and resolve potential issues promptly, minimizing disruptions.
  • Issue Resolution: Manage delivery-related issues and complaints effectively and efficiently.
  • Supplier Relationship Management: Act as the key transactional contact for third-party logistics service providers, building and maintaining strong relationships.
  • Cost Control: Support freight invoice resolution and adhere to cost approval processes.
  • Rate & Route Management: Maintain accurate transportation rates and routes within the SAP system.
  • Documentation: Document and follow up on logistics-related complaints, both internal and external.
  • Reporting to the Customer Care Manager
  • Working in the team of 8

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