Technical Support Representative
3 weken geleden
- Collaborate with suppliers and dealers to develop the spare parts business in the Italian market.
- Monitor dealer order priorities to What are the Key Responsibilities?
- Collaborate with suppliers and dealers to develop the spare parts business in the Italian market.
- Monitor dealer order priorities to ensure smooth operations.
- Work closely with the technical department to provide accurate and informed responses.
- Address technical queries related to the product and confidently assist dealers via email and phone.
- Track pricing levels across product categories and monitor dealer inventory levels.
- Conduct training sessions on the parts system for dealers.
- Propose and implement ideas to improve daily operations.
- Native or near-native proficiency in Italian (C2 level) and fluent in English.
- Skilled in data and statistical analysis, with the ability to generate detailed reports.
- A team player with the flexibility to work in a multicultural environment.
- Strong problem-solving abilities and excellent communication skills.
- Open to travel as needed.
- At least 2 years of experience in agricultural machinery, manufacture, automotive, or construction is required
- Proficient in computer skills, with SAP experience being a significant advantage.
- Knowledge of Incoterms and the full logistics processes
- Familiar with mechanical / technical knowledge
- Residing near Almere (the company will relocate to Lelystad in Summer 2025).
- The company does not offer sponsorship
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