ePayment Operations Specialist | English
1 maand geleden
- Act as a central liaison, engaging with a diverse range of internal teams and external partners to address and support electronic payment Responsibilities:
- Act as a central liaison, engaging with a diverse range of internal teams and external partners to address and support electronic payment solutions.
- Manage and resolve inquiries related to live projects, working collaboratively with team members to ensure smooth operations and quick problem resolution.
- Drive the optimization and automation of key operational processes, enhancing efficiency and reliability across payment functions.
- Develop and refine operational documentation, contributing to structured workflows and clear guidelines for stakeholders.
- Regularly monitor payment data to identify issues proactively, implementing timely corrective actions to maintain seamless service.
- Assist in customer onboarding efforts, providing essential support and guidance to ensure a smooth integration experience.
- Experience in the payments industry or merchant services is advantageous.
- Quick learner with a practical, hands-on approach to new tasks and challenges.
- Availability for 32 or 40 hours per week
- Proficiency in Microsoft Office 365, including Teams, Word, Excel, PowerPoint, and Outlook.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
- Excellent organizational and time management abilities, with a talent for prioritizing tasks in a dynamic environment.
- High attention to detail and a strong commitment to accuracy and professionalism.
- Self-motivated, with a proactive approach to taking ownership of initiatives and driving them to completion.
- Fluency in English is essential; German language skills are a valuable asset.
- You live in the den Bosch area. We will NOT consider candidates that lives further away than Utrecht, Eindhoven or Tilburg.
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