Huidige banen gerelateerd aan Customer Audit Support - Amsterdam, Noord-Holland - Undutchables
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Customer Support Specialist
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Customer Support Specialist
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Customer Support Representative
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Customer Audit Support
4 maanden geleden
Responsibilities:
Supplier Statement Management:
- Proactively contact suppliers to obtain accurate and up-to-date statements of their account and claims.
- Conduct qualitative calls with suppliers in a professional and user-friendly manner, aiming to achieve a predetermined target of statements within specified deadlines.
- Maintain a high level of accuracy and attention to detail when recording and documenting supplier information.
- Process received statements, invoices, and related documentation promptly and accurately.
- Update and maintain master data in our systems, ensuring data integrity and consistency.
- Utilize appropriate tools and software to carry out data processing tasks efficiently and securely.
- Handle supplier inquiries, resolve issues, and address concerns in a professional and timely manner.
- Collaborate closely with our Audit team to verify and validate supplier claims and resolve any discrepancies.
- Fluency in both written and spoken Finnish and English is essential.
- Previous experience in a customer service or call center role, preferably within a multinational environment.
- Proficiency in using Microsoft Office packages, particularly Excel, for data processing and analysis.
- Flexibility to adapt to ad-hoc situations and changing priorities in a dynamic work environment.
- Knowledge of financial services, supplier management, or accounts payable processes is advantageous.
- Strong attention to detail and ability to handle sensitive and confidential information with discretion.
- Quick learning ability when it comes to understanding and working with various systems and software.
