Huidige banen gerelateerd aan Customer Journey Expert - Amsterdam, Noord-Holland - IF-Solutions
-
Customer Journey Expert
3 dagen geleden
Amsterdam, Noord-Holland, Nederland Sanquin VoltijdWij zoeken een Customer Journey ExpertSanquin is een complexe organisatie met een breed scala aan processen en een eigen dynamiek. Wij zijn op zoek naar een ervaren Customer Journey Expert die onze organisatie kan helpen om de donor journey te verbeteren en te optimaliseren.Je taken en verantwoordelijkhedenDe donor journey analyseren en identificeren van...
-
Customer Journey Expert
9 uur geleden
Amsterdam, Noord-Holland, Nederland ING VoltijdAbout the RoleWe are seeking a highly skilled Customer Journey Expert to join our team at ING. As a Customer Journey Expert, you will be responsible for designing, developing, and implementing product improvements driven by fact-based customer insights.Key ResponsibilitiesCollaborate with the Product Owner, squad, UX, communication, and business...
-
Customer Journey Expert
3 dagen geleden
Amsterdam, Noord-Holland, Nederland ING VoltijdAbout the RoleWe are seeking a highly skilled Customer Journey Expert to join our team at ING. As a Customer Journey Expert, you will be responsible for designing, developing, and implementing product improvements driven by fact-based customer insights.Key ResponsibilitiesCollaborate with the Product Owner, squad, UX, communication, and business...
-
Customer Journey Expert
2 dagen geleden
Amsterdam, Noord-Holland, Nederland ING VoltijdAbout the RoleWe are seeking a highly skilled Customer Journey Expert to join our team at ING. As a key member of our Product Area Cash Pool, you will contribute to delivering top-notch services and products to our customers.Key ResponsibilitiesDesign and develop end-to-end customer journeys from design to development and implementation.Collaborate with the...
-
Customer Journey Expert
1 week geleden
Amsterdam, Noord-Holland, Nederland ING VoltijdAbout the RoleWe are seeking a highly skilled Customer Journey Expert to join our team at ING. As a key member of our Netting product area, you will play a crucial role in driving the continuous improvement of our Netting product.Key ResponsibilitiesDesign, develop, and implement product improvements driven by fact-based customer insights.Collaborate closely...
-
Customer Journey Expert
2 weken geleden
Amsterdam, Noord-Holland, Nederland ING VoltijdAbout the RoleWe are seeking a highly skilled Customer Journey Expert to join our team at ING. As a key member of our Netting product area, you will play a crucial role in driving the continuous improvement of our Netting product.Key ResponsibilitiesDesign, develop, and implement product improvements driven by fact-based customer insightsCollaborate closely...
-
Customer Journey Expert
3 dagen geleden
Amsterdam, Noord-Holland, Nederland ING VoltijdAbout the RoleWe are seeking a highly skilled Customer Journey Expert to join our team at ING. As a key member of our Cash Pool product area, you will be responsible for designing, developing, and implementing product improvements driven by fact-based customer insights.Key ResponsibilitiesCollaborate with the Product Owner and squad to develop and implement...
-
Customer Journey Expert
3 dagen geleden
Amsterdam, Noord-Holland, Nederland ING VoltijdAbout the RoleWe are seeking a highly skilled Customer Journey Expert to join our team at ING. As a key member of our organization, you will be responsible for designing, developing, and implementing customer-centric solutions that drive business growth and customer satisfaction.Key ResponsibilitiesCollaborate with cross-functional teams to identify customer...
-
Customer Journey Expert Savings
7 dagen geleden
Amsterdam, Noord-Holland, Nederland Knab VoltijdBen jij onze nieuwe Customer Journey Expert?We zijn op zoek naar een creatieve en analytische Customer Journey Expert die onze klanten een unieke digitale ervaring kan bieden. Als Customer Journey Expert in het Savings & Investments team draag je bij aan het initiëren, creëren en doorontwikkelen van nieuwe propositie, het aantonen van de waarde hiervan en...
-
Customer Journey Expert Savings
9 uur geleden
Amsterdam, Noord-Holland, Nederland Knab VoltijdWij zoeken een Customer Journey ExpertAls Customer Journey Expert bij Knab draag je bij aan het initiëren, creëren en doorontwikkelen van nieuwe propositie, het aantonen van de waarde hiervan en het organiseren dat het product en de propositie er daadwerkelijk komt. Met een end-to-end aanpak ben je betrokken vanaf de feedback analyse tot en met...
-
Customer Journey Expert
1 dag geleden
Amsterdam, Noord-Holland, Nederland ING VoltijdAbout the RoleWe are seeking a highly skilled Customer Journey Expert to join our team at ING. As a key member of our Netting product area, you will play a crucial role in driving the continuous improvement of our Netting product.Key ResponsibilitiesDesign, develop, and implement product improvements driven by fact-based customer insightsCollaborate closely...
-
Customer Journey Expert Savings
2 weken geleden
Amsterdam, Noord-Holland, Nederland Knab VoltijdWij zoeken een Customer Journey ExpertAls Customer Journey Expert bij Knab ben je verantwoordelijk voor het initiëren, creëren en doorontwikkelen van nieuwe propositie voor onze klanten. Je bent betrokken bij de hele customer journey, van feedback analyse tot en met ontwikkeling en naar de markt brengen.Je taken en verantwoordelijkhedenJe vertaalt...
-
Customer Journey Expert
9 uur geleden
Amsterdam, Noord-Holland, Nederland ING VoltijdAbout the RoleWe are seeking a highly skilled Customer Journey Expert to join our team at ING. As a key member of our Netting product area, you will play a crucial role in driving the continuous improvement of our Netting product.Key ResponsibilitiesDesign, develop, and implement product improvements driven by fact-based customer insightsCollaborate closely...
-
Customer Journey Expert Savings
5 dagen geleden
Amsterdam, Noord-Holland, Nederland Knab VoltijdWij zoeken een Customer Journey ExpertAls Customer Journey Expert bij Knab draag je bij aan het initiëren, creëren en doorontwikkelen van nieuwe propositie, het aantonen van de waarde hiervan en het organiseren dat het product en de propositie er daadwerkelijk komt. Met een end-to-end aanpak ben je betrokken vanaf de feedback analyse tot en met...
-
Senior Customer Journey Expert Savings
1 week geleden
Amsterdam, Noord-Holland, Nederland Knab VoltijdCustomer Journey Expert SavingsAls online bank willen we in de digitale wereld altijd relevante proposities en producten aanbieden aan onze klanten. En daarnaast op het juiste moment zichtbaar zijn voor de doelgroep. We zoeken daarom een creatieve en analytische Customer Journey Expert die goed is in het bedenken van nieuwe dingen én de oplossingen op de...
-
Customer Journey Specialist
2 weken geleden
Amsterdam, Noord-Holland, Nederland Sanquin VoltijdWij zoeken een Customer Journey ExpertAls Customer Journey Expert bij Sanquin word je onderdeel van een Agile team dat zich richt op de verbetering van de donor ervaring. Je bent verantwoordelijk voor het maximaliseren van de waarde voor de donor en het ontwikkelen van producten en diensten die aansluiten bij de behoeften van de eindgebruiker.Je taken en...
-
Customer Journey Expert
2 weken geleden
Amsterdam, Noord-Holland, Nederland ING VoltijdAbout the RoleWe are seeking a highly skilled Customer Journey Expert to join our team at ING. As a key member of our Product Management team, you will be responsible for designing, developing, and implementing product improvements driven by fact-based customer insights.Key ResponsibilitiesCollaborate with the Product Owner, squad, UX, communication, and...
-
Customer Journey Expert
6 dagen geleden
Amsterdam, Noord-Holland, Nederland ING VoltijdAbout the RoleWe are seeking a highly skilled Customer Journey Expert to join our team at ING. As a key member of our Product Management team, you will be responsible for designing, developing, and implementing product improvements driven by fact-based customer insights.Key ResponsibilitiesCollaborate with the Product Owner, squad, UX, communication, and...
-
Customer Journey Expert
2 weken geleden
Amsterdam, Noord-Holland, Nederland ING VoltijdAbout the RoleWe are seeking a highly skilled Customer Journey Expert to join our team at ING. As a key member of our Cash Pool product area, you will contribute to delivering top-notch services to our clients.Key ResponsibilitiesDesign, develop, and implement product improvements driven by fact-based customer insights.Collaborate with stakeholders to ensure...
-
Senior Customer Journey Expert
2 weken geleden
Amsterdam, Noord-Holland, Nederland ING VoltijdAbout the RoleWe are seeking a highly skilled Customer Journey Expert to join our team at ING. As a key member of our Originations Area - Mortgage Applications team, you will play a crucial role in shaping the customer experience for our intermediaries and customers.Key ResponsibilitiesDevelop and maintain a deep understanding of our customers' needs and...
Customer Journey Expert
3 maanden geleden
Functie omschrijving:
Wholesale Banking Tribe Lending runs and develops the central target Lending platform from both a business and IT perspective. Supporting over 20 ING branches around the globe and growing. Delivery is managed in an Agile way, with BizDevOps squads.
We are looking for a
Senior Customer Journey Expert:
The assignment is part of the Tribe Lending Finance & Risk squad, responsible for the reporting towards related downstream departments.
Your focus will be primarily on financial report part of the house, translating Financial and regulatory reporting requirements into actual implementable solutions.
Solutions that cover both business processes and or working procedures as well as system changes.During the end-to-end delivery process, you will involve the Finance department (Central / local), Lending Operations and next FR&R other squads within the tribe where applicable.
Key responsibilities:
- Translating feature requests related to financial reporting to actual implementable solutions.
- Working end to end with Lending Operations for any adjustments in working procedures and Tribe Lending and Tribe Finance squads for the technical implementation.
- Provide implementation roadmap proposals to get from an MVP to target state.
- Get the actual business benefits clear as input for prioritization and tradeoffs to be made as part of solutioning.
- Support Product Lead in prioritizing the backlog.
Customer Journey Expert - Universal IV
Alleen geschikt voor ZZP/ Freelancers only
Duur:
met optie op verlenging
Aanbieden kan tot:
:00:00
Functie Eisen:
Must have expertise / skills / experience.
- Banking experience (Lending)
- Basic understanding of IFRS9 and financial accounting.
- Experience in Business Analyses and requirement Analysis (>=10 Years)
- Pragmatic problem solver with strong analytical and structural thinking skills.
- Working experience in creating functional designs.
- Eager to learn and collaborative mindset.
- Fluent in English and comfortable working in in an international context.
- Experience with Agile way of working
Plus:
- Experience with Lending Systems (for example LoanIQ)
Bedrijfsprofiel:
Sharing would be appricatied Paylaşırsanız sevinirim Do you want to work for our client in The Netherlands? Hollandada ICT alaninda calismak?
Let's meet Are you the person we're looking for?
Growing a better world together:
You'll already be aware that our client is a financial services provider for 7.1 million customers in 40 countries.
But did you know that we aim to contribute to real change with our 'Growing a better world together' mission? We do so in countless ways, such as:A third of all the food we purchase is thrown away. Together with Nature & Environment, we're working to increase awareness among consumers of how to reduce food waste.
As part of a project with Humanitas, we are helping people who are experiencing financial difficulties to get their household finances in order.
Together with 'Vluchtelingenwerk Nederland' (the Dutch Council for Refugees), we are helping 1,500 refugees find a suitable job.Interested? Do you want to become the ideal version of yourself? We would love to help you fuel and invest in your career and ambitions in an environment where you keep learning every day.
We give you the space to innovate and initiate.In this way, we offer you numerous opportunities to grow and help you exceed your expectations, to do the right thing exceptionally well, and to therefore grow as a professional.
Our client is a financial service provider for 7.1 million customers in 40 countries, you know already. Our Red Team works for all the locations of our client in all these countries.Do you also know that we are working together on a better world? We do this in 101 ways like for example our knowledge and experience of Ethical Hacking and Red Teaming sharing with other organizations and "hackers".
That belongs to us at ' growing a better world together 'Arbeidsvoorwaarden:
Working conditions:
This job role offers a balanced split between operational (run) and project (build) work, with a distribution of 75% operational and 25% project-related tasks.
To minimize the impact on business operations, some changes may be scheduled outside of regular business hours.
Do you want this too? Do you aspire to be the best version of yourself? We are delighted to support your development and invest in an environment where continuous learning is encouraged.
By offering numerous growth opportunities, we help you exceed your own expectations and excel in your work, enabling you to grow both personally and professionally.
Moreover, you can expect the following benefits based on a 36 or 40-hour working week:- An Employee Benefit Budget equivalent to 10% of your monthly income, which you can use according to your preferences. This bud
