Account Specialist

1 maand geleden

Rotterdam, Zuid-Holland, Nederland Lyondell Basell North America Voltijd

Do you have a passion for customer service and a knack for problem-solving? Do you want to work in a leading international company within its field, in an environment where professional and personal growth is encouraged? Welcome to LyondellBasell...

This is LyondellBasell

As a leader in the global chemical industry creating solutions for everyday sustainable living. Through advanced technology and focused investments, we are enabling a circular and low carbon economy. Across all we do, we aim to unlock value for our customers, investors and society. As one of the world's largest producers of polymers and a leader in polyolefin technologies, we develop, manufacture and market high-quality and innovative products for applications ranging from sustainable transportation and food safety to clean water and quality healthcare. For more information, please visit or follow @LyondellBasell on LinkedIn.

This is the role

As an Account Specialist you will be responsible for providing top tier customer service working with your customer portfolio and you will be part of our domestic and/or export order fulfillment process. During a typical day, you receive orders, check product availability, coordinate product transportation and delivery, and ensure accurate invoicing.

You will act as Customer Service to resolve customer or business-related challenges and operate with a diligent degree of knowledge handling customers, products, manufacturing, and transportation procedures.

In this position you are able and willing to back-up all businesses within the group and become a natural go-to person in case of operational issues.

Responsibilities:

  • Delivering highest quality service to your customers, handling customer requests in a timely and professional manner, building up long term value for the company while increasing customer satisfaction.
  • Constantly improving the knowledge of the working procedures and instructions, the quality documentation, and the quality governance; being able to identify and solve gaps in the knowledge.
  • Acting as primary interface with Planning, Sales, Business and Supply Chain in order to serve the customer in the most efficient and effective way in order to maximize value for LyondellBasell (feedback from business partners, KPIs, complaints) and ensuring effective interfaces with all partner functions.
  • Has the ability and willingness to back-up all businesses within the group and is seen as the natural go to person in case of operational issues.
  • Developing effective relationships with key stakeholders (customers, planners, business, SC, Finance, etc) and building an effective network so that targets are effectively and efficiently met.
  • You are ensuring that formal governance compliance and company work ethic culture is in place by respecting / adhering to all policies and procedures.
  • Checking and maintaining accuracy of Customer Master Data in SAP in liaison with Master Data team in order to ensure correct deliveries, invoicing and communication

We will offer a one year contract at the start with the intention to extend this after that period..

This is who you are

To be successful in this role you must recognize yourself in the following profile:

You are a strong and clear communicator with a customer service heart. You have a curious approach to you work and you'll ask questions to identify customers and their needs. Responsive and solution oriented are words to describe you. Helping your colleagues when needed.

You're open to new ways of looking at things and you like to keep learning and applying innovative methods and tools. Input from others is always welcome and you're there for your colleagues if needed.

This is what you bring
  • College degree preferred or equivalent experience
  • Minimum of 1-2 years in Customer Service and/or Supply Chain
  • Experience with SAP and MS Office
  • Speaking and writing English at a professional level is a must
This is what we offer

We offer an environment where we encourage personal and professional growth and where you will be rewarded for your performance and results. You will have the possibility to work with specialist on all fields to develop innovative solutions and to extend your national and international network. In addition, we offer you a competitive salary package. The Company's Global Remote Work Policy allows eligible employees the option to work up to three days a week from home. LyondellBasell is committed to advancing diversity, equity & inclusion (DEI) to ensure a positive experience for all employees.

Interested?

Please feel free to contact Leonie Mulder at @ for more details. Would you like to apply? Just send us your motivation and resume via the application button. Only applications through this application button will be taken into consideration.

The recruitment process consists of an initial phone screening and business interviews before proceeding to a possible job offer. A background check will be part of the process.

LyondellBasell does not accept or retain unsolicited résumés or phone calls and/or respond to them or to any third party representing job seekers.

#LI-LM3


  • Accounts Receivable Specialist

    9 uur geleden

    Rotterdam, Zuid-Holland, Nederland Aon Voltijd

    Accounts Receivable Specialist Hybride | Salaris €2.152 / €3.412 | Rotterdam In de rol van Accounts Receivable Specialist bij Aon ben je verantwoordelijk voor het beheer van jouw debiteurenportefeuille, zowel in het zakelijke segment als in de internationale studentenmarkt. Jouw verantwoordelijkheden Je belangrijkste focus ligt op het bieden van...

  • Accounts Receivable Specialist

    8 uur geleden

    Rotterdam, Zuid-Holland, Nederland Aon Voltijd

    Accounts Receivable Specialist Hybride | Salaris €2.152 / €3.412 | Rotterdam In de rol van Accounts Receivable Specialist bij Aon ben je verantwoordelijk voor het beheer van jouw debiteurenportefeuille, zowel in het zakelijke segment als in de internationale studentenmarkt. Jouw verantwoordelijkheden Je belangrijkste focus ligt op het bieden van...

  • Trade Account Specialist

    7 uur geleden

    Rotterdam, Zuid-Holland, Nederland Reclassering Nederland Voltijd

    Job DescriptionWe are seeking a highly skilled and motivated Trade Account Specialist to join our team at Reclassering Nederland. As a Trade Account Specialist, you will play a crucial role in supporting our commercial teams with the operational implementation of contracts.Key ResponsibilitiesProvide administrative support to the commercial teams, ensuring...

  • Accounts Payable Senior Specialist

    10 uur geleden

    Rotterdam, Zuid-Holland, Nederland Samskip Voltijd

    As a vital member of our financial team, the Accounts Payable Specialist plays a crucial role in maintaining the integrity of our financial operations. At Samskip, we pride ourselves on our dynamic approach to business. Your responsibilities will include the meticulous preparation and registration of incoming invoices within our systems. You will ensure...

  • Customer Care Specialist

    12 uur geleden

    Rotterdam, Zuid-Holland, Nederland Ocean Network Express Voltijd

    Job Purpose & Primary ResponsibilitiesAs a Customer Care Specialist - Key Accounts at Ocean Network Express, you will be responsible for delivering exceptional customer service to our key account clients. You will provide prompt and professional responses to queries and requests, ensuring a consistently high service level.Key Responsibilities:Provide...

  • Accounts Payable Specialist

    8 uur geleden

    Rotterdam, Zuid-Holland, Nederland Refresco Voltijd

    About the RoleWe are seeking a highly skilled and detail-oriented Accounts Payable Officer to join our team at Refresco. As an Accounts Payable Officer, you will play a critical role in ensuring the timely and accurate processing of financial transactions.Key ResponsibilitiesProcess and post invoices in a timely and accurate mannerPerform three-way match...

  • Accounts Receivable Manager

    11 uur geleden

    Rotterdam, Zuid-Holland, Nederland Volaris Group Voltijd

    Job Summary:We are seeking a highly skilled and experienced Credit Management Specialist to join our Finance team at Volaris Group. As a key member of our team, you will play a crucial role in managing our company's accounts receivable and ensuring timely payment from our customers.Key Responsibilities:Monitor and track assigned accounts to identify...

  • Operational Key Account Manager

    9 uur geleden

    Rotterdam, Zuid-Holland, Nederland Locatie: Rotterdam Voltijd

    Key Account Manager - Operationeel SpecialistRohlig Nederland bv is op zoek naar een Operationeel Key Accountmanager om onze grootste klanten te ondersteunen.VerantwoordelijkhedenHerken problemen en bied oplossingen aanVerzorg gedetailleerde rapportages voor klantenOnderhoud contact met collega's voor een vlotte gang van zakenOperationeel beheer van onze key...

  • Account Manager Trade Specialist

    9 uur geleden

    Rotterdam, Zuid-Holland, Nederland Radio Holland Voltijd

    About Radio HollandRadio Holland is a leading provider of innovative NavCom solutions for the maritime industry worldwide. We deliver, install, and integrate advanced equipment to ensure efficient and safe operations on ships.The RoleWe are seeking an experienced Account Manager Trade to support our trade sales process. As a key member of our Deepsea...

  • Accounts Payable Expert

    12 uur geleden

    Rotterdam, Zuid-Holland, Nederland Samskip Voltijd

    At Samskip, the role of an Accounts Payable Specialist is crucial for our operations. Your meticulous administration ensures that all financial transactions are handled with precision and accuracy. Your adaptability and analytical mindset make you the perfect fit for this position. This is not a conventional role; we thrive on innovation at Samskip. In...

  • Accounts Receivable Specialist

    2 weken geleden

    Rotterdam, Zuid-Holland, Nederland DoubleTree by Hilton Rotterdam Centre Voltijd

    In hospitality there is never a dull moment. Are you excited about working with an international brand? The 5 star Mainport hotel Rotterdam is, combined under one roof with the 4 star DoubleTree by Hilton Rotterdam Centre, the largest hotel in Rotterdam and one of largest properties in the BeNeLux region that offer 480 rooms, 2 restaurants, bar area, room...

  • Accounting Specialist

    10 uur geleden

    Rotterdam, Zuid-Holland, Nederland RSM Voltijd

    Over onsRSM is een snel groeiende onderneming die zich specialiseert in accountancy en belastingadvies. Wij bieden een uitdagende en motiverende omgeving waarin je je optimaal kunt ontwikkelen.Je rolAls Assistent Accountant bij RSM zal je deel uitmaken van ons team in de controlepraktijk in Rotterdam. Je zult samenwerken met een team van 20 collega's om...

  • Procurement Specialist

    8 uur geleden

    Rotterdam, Zuid-Holland, Nederland Coolblue Voltijd

    We are looking for a skilled Procurement Specialist to join our team at Coolblue. As a key member of our supply chain team, you will play a crucial role in ensuring the smooth operation of our procurement processes.Key Responsibilities:Conduct strategic negotiations with key account managers of well-known brands to secure the best possible deals.Develop and...

  • Account Success Advisor

    8 uur geleden

    Rotterdam, Zuid-Holland, Nederland APL Logistics Voltijd

    At APL Logistics, we are dedicated to bridging supply chains across various sectors including Automotive, Consumer, Industrial, and Retail on a global scale. Join our team and experience how our operations thrive on a network of dedicated colleagues, clients, and partners. Together, we foster business growth, facilitate trade, and enhance everyday life for...

  • Senior Accounts Payable Expert

    10 uur geleden

    Rotterdam, Zuid-Holland, Nederland Samskip Voltijd

    In a dynamic organization like Samskip, a proficient Accounts Payable Specialist is essential. Your meticulous administration, thorough checks, and precise registrations ensure seamless operations. Your adaptability and analytical prowess make you the perfect fit for this role. A conventional position? That's not how we operate at Samskip. In essence, you...

  • Senior Accounts Payable Analyst

    9 uur geleden

    Rotterdam, Zuid-Holland, Nederland Samskip Voltijd

    In a dynamic organization like Samskip, an efficient Accounts Payable Specialist is crucial. Your meticulous administration through checks, analyses, and registrations ensures seamless operations. Your adaptability and analytical mindset make you the perfect fit for this role. A conventional position? That's not what we offer at Samskip. In essence, your...

  • Senior Fiscaal Specialist

    10 uur geleden

    Rotterdam, Zuid-Holland, Nederland Reclassering Nederland Voltijd

    Overzicht van de takenJe bent verantwoordelijk voor het voldoen aan alle wettelijke fiscale verplichtingen, zoals diverse aangiften en transfer pricing documentatie;Je adviseert de business en begeleidt de minder ervaren Tax specialisten op Vpb en BTW-gebied;Je ondersteunt bij het opstellen van interne rapportages, Tax accounting en...

  • Supplier Billing Specialist

    8 uur geleden

    Rotterdam, Zuid-Holland, Nederland MediaMarktSaturn Retail Group Voltijd

    About the JobAt MediaMarktSaturn Retail Group, we are dedicated to delivering exceptional products and services to our customers and suppliers. As we continue to grow, we are seeking a detail-oriented and highly organized Supplier Billing Specialist to join our Finance team. The team exists out of a variety of people, different ages, different backgrounds...

  • IT Support Specialist

    8 uur geleden

    Rotterdam, Zuid-Holland, Nederland Cross Border Talents Voltijd

    Your Role as a Technical Support Specialist:As a Technical Support Specialist at Cross Border Talents, you will provide on-site technical support to our clients, troubleshooting and resolving hardware and software issues, and configuring and maintaining their IT infrastructure.Key Responsibilities:Diagnose, troubleshoot, and resolve hardware, software, and...

  • Senior Manager Accounting

    8 uur geleden

    Rotterdam, Zuid-Holland, Nederland Forvis Mazars Voltijd

    Overzicht van de FunctieAls Senior Manager Accounting speel je een sleutelrol in het uitvoeren van onderzoeken gericht op het verbeteren van kwaliteit binnen onze Accounting & Outsourcing Services (AOS) praktijk.Wat Breng Je Mee?Een AA-titel, bij voorkeur met ervaring als tekenend accountantMinimaal 5 jaar relevante werkervaringUitstekende beheersing van de...