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Senior Business Operations Associate
3 maanden geleden
At , data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We're the thrill of the first night in a new place. The excitement of the next morning. The friends you make. The journeys you take. The sights you see. And the food you sample. Through our products, partners and people, we can empower everyone to experience the world.
The Senior Business Operations Associate helps to implement processes and structure to ensure goal achievement and to help the department to run more smoothly. This role will be a member of Central Business Operations in Marketplace, part of in the Strategy, Business Operations, and Program Management team. This role will interact with Business Operation Leads and the leadership teams of each area, and is responsible for coordinating the execution of the day-to-day operations of our business (organization, department, area, function) to ensure that it runs effectively and efficiently.
They also support the implementation of an effective rhythm of business both within the department and cross departments to achieve the shared objectives and mitigate key dependencies. The Senior Business Operations Associate will partner with the different teams in the Department to ensure the right tracking of the key initiatives deliverables and KPIs within the departments. Also they will support the adoption of Company wide processes within their department (eg. Quarter Operational Reviews, Strategic Portfolio Management tracking, Planning and Budget, etc).
The Senior Business Operations Associate acts as a support for all the yearly planning activities, as well as the execution of the planned activities after budget submission.
This role may also get involved in a strategy workstream, end-to-end activities of a project or change management initiatives.
Key Job Responsibilities and Duties
Apply structured methodology to implement an effective way of running business as usual operations and to make it easier for the teams to work and achieve objectives.Support the scoping, design, execution of the processes and key initiatives to run the business and the organizationPositively and proactively contributes towards the craft, including being available to coach others, share best practices or participate in events or projectsProcess Excellence
Execute thoughtful, yet simple, processes to increase efficiency and productivity.Implement the optimization of business operations by driving adoption of standardized processes across the department to increase efficiency and effectiveness while also simplifying where possiblePlanning
Support annual and ad hoc planning processes within the department, by working closely with each sub-departments and collaborate with FP&A for a budget definition and resource allocation.Cadence
Support the preparation and facilitation of business reviews (monthly, quarterly, mid year), including managing follow up and ensuring actions are tracked and delivered.Stakeholder management:
Effectively collaborate with various teams, departments, and stakeholders.
Acts as a central point of contact, streamlining processes, fostering teamwork, and driving operational efficiency.Ability to influence up to Senior Management level and productively interact with Director levelPerformance management
Implement the measurement, reporting and analysis of performance (vs. KP|s), creating and automating reporting and performing analysis where possible.
Role Qualifications and Requirements
Bachelor Degree, Master Degree preferred6 years of relevant experienceExtensive process management experience and problem-solving skills, including experience with project and change management approaches and phases. Preferably having a solid data and insights analytical skills, comfortable in facilitating effective governance and business as usual initiatives.Have a solid business understanding, independently use quantitative and qualitative data to drive decision-making. Ability to tell a clear story with data/insights.Have a good financial background to be comfortable in understanding business and financial metrics and identify key insights for decision-making purposes.Ability to think strategically to identify challenges and opportunities and recommend solutions/actions.Skilled communicator and proven relationship builder, able to operate within a multitude of formal and informal networks while managing the competing interests of varied stakeholders.Strong interpersonal skills focused on collaboration. Building and maintain lasting relationships and connections with diverse teams, across the organization and outsideHighly organized and structured in order to make sure all processes run smoothly and reliably.Able to lead, motivate, and manage teams to achieve organizational goals. Able to influence and steer leadership, senior management and groups.Solve complex problems independently. Able to break up a complex problem into actionable and easy-to-understand solutions.Hands-on and drive solutions to problems in partnership with the involved parties.Be able to ensure that outcomes of the processes and the BAU initiatives are in line with internal partners needs and expectations
Benefits & Perks: Global Impact, Personal Relevance
Annual paid time off and generous paid leave scheme including: parental (22-weeks paid leave), grandparent, bereavement, and care leaveHybrid working including flexible working arrangements, working from home furniture and ergonomic support, and up to 20 days per year working from abroad (home country)A beautiful sustainable HQ Campus in Amsterdam, that offers on-site meals, coffee, and snacks, multi-faith and breastfeeding rooms at the office*Commuting allowance and bike reimbursement schemeDiscounts & Wallet credits to spend on our products, upgrade to Genius Level 3, and friends & family discount vouchersFree access to online learning platforms, development and mentorship programsGlobal Employee Assistance Program, free Headspace membership
DEI: Diversity, Equity and Inclusion at
Diversity, Equity and Inclusion (DEI) have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations. Take it from our Chief People Officer, Paulo Pisano: "At , the diversity of our people doesn't just create a unique workplace, it also creates a better and more inclusive travel experience for everyone."
We will ensure that individuals with disabilities are provided reasonable adjustments to participate in the interview process. Please contact us to request adjustments.
Career Development Opportunities
Bi-annual performance conversations, company-wide mentoring program, and internal development opportunitiesUnlimited access to online learning platforms: Udemy, Coursera, LinkedIn learning, O'reilly
is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.
Pre-Employment Screening
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.
