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Building relationships with millions of customers around the world requires effective management of customer profiles from across the enterprise. The MDM Products team provides the tools and resources to bring together information from dozens of systems to provide a seamless customer experience and enable operations and advanced analytics. In this role, you'll be partnering with stakeholders from the commercial business, IT, and other internal and external partners to deliver master data management (MDM) solutions. This role requires a senior technical system owner to deliver on critical Master Data Management (MDM) projects and operations within the Data Digital and IT (DDIT) function supporting Novartis' Innovative Medicines business. You will own a customer MDM technology solution end-to-end. Join our team, and make a real impact on our customer relationships.
Responsibilities include:- Establish technology roadmap for international master data management products serving Novartis's International commercial business.
- Establish the business case for new master data management investments.
- Work closely with global product owner to ensure Technology Service/Solutions Delivery teams deliver products according to strategy with reuse across other areas.
- Balance the needs of multiple stakeholders to prioritize the most impactful enhancements.
- Identify functional and nonfunctional requirements for master data management solutions.
- Ensure services, solutions, platforms, products are fit for purpose and achieve the desired business value and impact.
- Run efficient DevOps for MDM solutions ensuring availability and optimal performance for responsible function / service area.
- Establish governance structure for projects, operations, etc. with right stakeholder representation.
- Track, report, and deliver against agreed success factors and KPIs for various stakeholders within your remit.
- Follow industry trends and emerging practices to drive agility, speed, efficiency, and effectiveness. Ensure the overall user experience is considered when designing, deploying new solutions and services.
- Ensure alignment to Security and Compliance policies and procedures and service level agreements.
What you'll bring to the role:
Essential:
- Bachelor's degree or equivalent experience in a computer science, data science, business, or information technology discipline.
- 8+ years IT experience.
- 2+ years of experience working with Master Data Management solutions, preferably in the commercial pharmaceutical industry.
- Experience with Commercial data and relationships between data entities is highly desirable.
- Experience of working effectively in an agile product environment.
- Ability to develop relationships with key stakeholders all over the world.
- Effective communications style with the ability to influence local and global teams and raise awareness of the value of master data management.
Desirable:
- Experience with leading MDM technologies, Reltio (preferred), Informatica, or EBX.
- Familiarity with global pharmaceutical data sources, including (e.g., OneKey, Ampco, Medidata).
Novartis touched 766 million lives with its medicines in 2021, and while proud of this, there is more to be done to help improve and extend people's lives. New insights, perspectives, and ground-breaking solutions can be found at the intersection of medical science and digital innovation. A diverse, equitable, and inclusive environment inspires new ways of working. Potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity, and flexibility. Collaborate with courage to tackle the world's toughest medical challenges. Join our Novartis Network and imagine what you could achieve here.
OperationsDATA, DIGITAL & IT
Spain Barcelona Gran Vía
Novartis Farmacéutica, S.A.
India
Full Time
Regular
No
MDM Products Lead
