IT Field Support Engineer

1 maand geleden

Amsterdam AM Schiphol, Nederland Cognizant Voltijd

IT Field Support Engineer – Dutch speaking

What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment This is creating a lot of opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world.

At Cognizant, together with your colleagues from all around the world, you will collaborate on creating solutions for the world's leading companies and help them become more flexible, innovative, and successful. This is your chance to be part of the success story: we are looking for an IT Field Support Engineer to join our Infrastructure Services Team.

About Cognizant Infrastructure Services

Today's customers want seamless, intuitive, and personalized experiences while they're using products and services. The digital era is forcing companies like yours to transform through technology to stay relevant. Your business must be always on and your infrastructure must predict change before it happens, to act fast and put a smile on the faces of users.

Cognizant is helping you prepare for the digital era, with infrastructure services that are transforming the face of enterprises. We can help your business maximize the potential of automation and a software-defined data center (SDDC), by delivering services through a business-aligned Catalog model.

More information? Please visit

About Role:

We are looking for an IT Field Support Engineer who is responsible for providing on-site technical support and maintenance for hardware, software, and networking issues across multiple locations.

This role involves troubleshooting, installing, and repairing IT equipment, ensuring minimal downtime and optimal performance of systems. The IT Field Support Engineer acts as a liaison between the IT department and end-users, delivering hands-on solutions to technical problems. The location could be retail shops and office locations.

On-Site Technical Support:

· Travel to various client or company locations to provide on-site technical assistance.

· Diagnose and resolve hardware, software, and network issues for desktops, laptops, servers, printers, and other peripherals.

· Install, configure, and upgrade operating systems, applications, and hardware components.

Maintenance and Repairs:

· Perform regular maintenance on IT equipment to ensure optimal performance and longevity.

· Conduct hardware repairs and replacements, including hard drives, memory modules, and other components.

· Ensure timely and efficient resolution of technical problems to minimize system downtime.

User Support and Training:

· Provide technical support and guidance to end-users on-site, addressing their IT-related queries and concerns.

· Train end-users on proper use and maintenance of IT equipment and software applications.

· Develop and maintain user documentation and guides for common IT tasks and troubleshooting procedures.

Incident and Problem Management:

· Log, track, and resolve incidents and service requests using the company's ticketing system.

· Analyze recurring issues and provide recommendations for long-term solutions.

· Collaborate with other IT teams to identify root causes and implement preventative

What do you bring?

· Experiences in IT support or IT Field Support Engineer

· Possess a strong background in Change LifeCycle Management IT Service Management and Incident Management.

· Strong experience in Windows, Macintosh, OS X Laptop Support End User Tools - Nexthink Incident Management Networking IT Service Management and support Service Now with Windows environments.

· Exhibit domain knowledge in Networks and Telecom.

· Fluent in Dutch and have a good communication skill in English.

· You have problem-solving skills and strong communication skills and like working independently, flexibility and enjoin travelling

What we offer

  • A competitive salary based on your qualities and experience.
  • Access to Udemy, Cognizant Academy digital libraries for your continuous learning.
  • NS business card to cover your commute expenses.
  • 25 days of paid holiday per year.
  • A laptop and a smartphone.
  • A pension scheme.
  • Organization driven by technology – we have a tremendous technology backbone.
  • Open, 'can do' team spirit and international environment that encourages making your ideas reality

Recruiter Contact Details

Please contact Opal Srithaporn at for an elaborate explanation of the role.

Description of the Recruitment Process:

  • Send your application via our Cognizant career website or apply via the apply button here on LinkedIn
  • Conversation with the recruiter
  • First technical interview
  • Business interview
  • Offer

Studies show that women and underrepresented groups tend to apply for jobs only when they fulfil 100% of the requirements. If this sounds like you, we would like to encourage you to reconsider and apply. The requirements listed above are guidelines and we welcome applications from candidates who may not meet all of them but are keen to develop their skills. We look forward to receiving your application.

Diversity And Inclusion At Cognizant

At Cognizant, we believe diversity and inclusion are at the heart of our ability to execute successfully and consistently over the long term. We recognize that our people are our most important asset. We strive to create an environment where all associates feel comfortable to be themselves, feel accepted and can therefore thrive both personally and professionally. We continue to drive D&I throughout our organization to unlock the insights, imagination and innovation of our associates, as well as reflect the diversity of our clients and communities. We are a Dutch and European Top Employer and continually drive employment recognition and engagement through employee friendly policies and affinity groups such as "Women Empowered", "Embrace LGBTQ+" and "Race Equality Network". For more information, see

  • IT Field Support Engineer

    1 maand geleden

    Amsterdam, AM - Schiphol, Nederland Cognizant Voltijd

    IT Field Support Engineer What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment This is creating a lot of opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world. At Cognizant, together with your colleagues from all around...

  • IT Field Support Engineer

    4 weken geleden

    Amsterdam, AM - Schiphol, Nederland Cognizant Voltijd

    Your roleWe are looking for an IT Field Support Engineer who is responsible for providing on-site technical support and maintenance for hardware, software, and networking issues across multiple locations.This role involves troubleshooting, installing, and repairing IT equipment, ensuring minimal downtime and optimal performance of systems. The IT Field...

  • IT Field Services Engineer

    1 maand geleden

    Amsterdam, AM - Schiphol, Nederland Cognizant Voltijd

    IT Field Services Engineer What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment This is creating a lot of opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world. At Cognizant, together with your colleagues from all around...

  • IT Field Services Engineer- Dutch Speaking

    1 maand geleden

    Amsterdam, AM - Schiphol, Nederland Cognizant Voltijd

    IT Field Services Engineer- Dutch Speaking What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment This is creating a lot of opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world. At Cognizant, together with your colleagues...

  • Field IT support Engineer

    2 maanden geleden

    Amsterdam, Noord-Holland, Nederland Cognizant Voltijd

    Field IT Support Engineer - Dutch-speaking What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment This is creating a lot of opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world. At Cognizant, together with your colleagues...

  • IT Field Services Engineer- Dutch Speaking

    1 maand geleden

    Amsterdam, AM - Schiphol, Nederland Cognizant Voltijd

    IT Field Services Engineer - Dutch Speaking What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment This is creating a lot of opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world. At Cognizant, together with your colleagues...

  • IT Field Engineer

    2 maanden geleden

    Amsterdam, Nederland Urban Gym Group Voltijd

    Amsterdam – IT Field Engineer / Technical Support Engineer – Fulltime     About the role: As an IT Field Engineer at Urban Gym Group, you’ll be at the forefront of keeping our technology running smoothly throughout our network of fitness clubs and wellness locations across the Netherlands. Based at our Amsterdam HQ, you’ll join a dynamic...

  • IT Support Engineer in Amsterdam

    1 week geleden

    Amsterdam, Nederland Linden-IT Voltijd

    Wat je doet als IT support engineer in AmsterdamAls support engineer ben jij onmisbaar binnen het bedrijf. Bij incidenten en vragen komen de eindgebruikers naar jou toe voor hulp. Jouw communicatie, oplossingsvermogen en IT skills zijn onwijs belangrijk. Door jouw ervaring weet jij hoe je met eindgebruikers om moet gaan en kan je zorgen voor een adviserende...

  • IT Support Engineer in Amsterdam

    1 week geleden

    Amsterdam, Nederland Linden-IT Voltijd

    Wat je doet als IT support engineer in AmsterdamAls support engineer ben jij onmisbaar binnen het bedrijf. Bij incidenten en vragen komen de eindgebruikers naar jou toe voor hulp. Jouw communicatie, oplossingsvermogen en IT skills zijn onwijs belangrijk. Door jouw ervaring weet jij hoe je met eindgebruikers om moet gaan en kan je zorgen voor een adviserende...

  • IT Support Engineer

    2 maanden geleden

    Amsterdam, Nederland Zenda Support Voltijd

    Ben jij op zoek naar een nieuwe uitdaging?Je krijgt de kans om te werken aan uitdagende IT-projecten en zorgen ervoor dat jij je kan blijven ontwikkelen!Wat bieden wij?Een brutosalaris tot wel € 3500,- per maand (afhankelijk van werkervaring en certificering);Een Ford Fiesta St Line inclusief tankpas;De mogelijkheid om certificaten te kunnen halen;Even...

  • IT Support Engineer

    3 maanden geleden

    Amsterdam, Nederland Zenda Support Voltijd

    Ben jij op zoek naar een nieuwe uitdaging?Je krijgt de kans om te werken aan uitdagende IT-projecten en zorgen ervoor dat jij je kan blijven ontwikkelen!Wat bieden wij?Een brutosalaris tot wel € 3500,- per maand (afhankelijk van werkervaring en certificering);Een Ford Fiesta St Line inclusief tankpas;De mogelijkheid om certificaten te kunnen halen;Even...

  • IT Support Engineer

    3 maanden geleden

    Amsterdam, Nederland Avantium Voltijd

    Who are we?  Our world needs solutions, and we need them fast. A growing population and increasing standards of living drive our energy and material consumption. In order to keep global warming at bay, we need to reduce our carbon footprint substantially, in fact transition towards a climate neutral economy. Avantium’s Vision: “We believe in a...

  • IT Support Engineer

    2 weken geleden

    Amsterdam, Nederland Status Pro Voltijd

    Job description: As an IT Support Engineer, you will be joining a leading global IT and business services company renowned for its expertise in IT consulting, systems integration, application management, and outsourcing. Our client partners with diverse industries, including government, healthcare, finance, energy, and telecommunications, delivering tailored...

  • Servicedesk Engineer

    3 dagen geleden

    Amsterdam, Noord-Holland, Nederland Constant IT Voltijd

    Overzicht van de functieAls Tweedelijns Servicedesk Engineer bij Constant IT werk je in een dynamische en ambitieuze omgeving waarin je je IT-kennis en ervaring kunt inzetten om onze klanten te helpen. Je bent verantwoordelijk voor het bieden van remote support aan onze klanten, het vastleggen en oplossen van incidenten en verzoeken, en het uitvoeren van...

  • IT Support Specialist

    3 dagen geleden

    Amsterdam, Noord-Holland, Nederland ESP Global Services Voltijd

    Company OverviewESP Global Services has been delivering tailored 24/7 Global IT support solutions since 1992. Our dedicated service delivery team ensures efficient day-to-day assistance through on-site engineers and responsive visiting engineers, complemented by multi-lingual service desk coordination.About the RoleWe are seeking a skilled Desktop Support...

  • IT Support Specialist

    3 dagen geleden

    Amsterdam, Noord-Holland, Nederland ESP Global Services Voltijd

    Company OverviewESP Global Services has been delivering tailored 24/7 Global IT support solutions since 1992. Our dedicated service delivery team ensures effective management of day-to-day support through on-site engineers and responsive visiting engineers, complemented by multi-lingual service desk coordination.About the RoleWe are seeking a skilled Desktop...

  • IT Support Engineer

    2 weken geleden

    Amsterdam, Noord-Holland, Noord-Holland, Nederland Status Pro Voltijd

    Job description:As an IT Support Engineer, you will be joining a leading global IT and business services company renowned for its expertise in IT consulting, systems integration, application management, and outsourcing. Our client partners with diverse industries, including government, healthcare, f

  • IT Support Specialist

    3 dagen geleden

    Amsterdam, Noord-Holland, Nederland ESP Global Services Voltijd

    Company OverviewESP Global Services has been delivering tailored 24/7 Global IT support solutions since 1992. Our dedicated service delivery team ensures effective management, providing daily assistance through on-site engineers and responsive visiting engineers, alongside multi-lingual service desk coordination.About the RoleWe are seeking a skilled Desktop...

  • IT Support Specialist

    3 dagen geleden

    Amsterdam, Noord-Holland, Nederland ESP Global Services Voltijd

    Company OverviewESP Global Services has been a leader in delivering tailored 24/7 Global IT support solutions since 1992. Our dedicated service delivery team ensures effective management of day-to-day support through on-site engineers and responsive visiting engineers, along with multi-lingual service desk coordination.Role OverviewWe are seeking a Desktop...

  • IT Support Specialist

    3 dagen geleden

    Amsterdam, Noord-Holland, Nederland ESP Global Services Voltijd

    Company OverviewESP Global Services has been a leader in delivering tailored 24/7 Global IT support solutions since 1992. Our dedicated service delivery team ensures efficient day-to-day support through on-site engineers and responsive visiting engineers, complemented by multi-lingual service desk coordination.Role OverviewWe are seeking a skilled Desktop...