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Business Support Manager

3 maanden geleden


Utrecht, Utrecht, Nederland Kuehne+Nagel Voltijd

Als Business Support Manager ben je mede verantwoordelijk voor de volledige ondersteuning van de logistieke operatie. Je maakt deel uit van het Site MT bestaande uit de Site Manager, Administratief medewerker en Supervisors.

Je functie

Je geeft leiding aan een team van 2 medewerkers welke verantwoordelijk zijn voor administratieve taken en (verbeter)projecten en de facturatie voor de sites. Je komt terecht in een snelle en dynamische werkomgeving waarin je continu moet inspelen op veranderende situaties in de logistieke operatie. Op de site wordt de logistiek voor verschillende technologie klanten verzorgt. Je schakelt wanneer nodig met collega's, Customer Service, Operatie, Technical Support, facility en IT. Samen met je collega's denk je na over het continu verbeteren van de processen en zorg je ervoor dat de Site wordt ondersteund. Dit doe je middels een gedegen planning en je gebruikt hiervoor de benodigde tools zoals deze beschikbaar worden gesteld door Kuehne en Nagel. Standplaats is Utrecht en Tilburg, dit betreft een fulltime functie van 40 uur p/w.

Je verantwoordelijkheden

  • Het continu optimaliseren van de operationele en administratieve proces flows om een zo efficiënt mogelijke afwikkeling van de opdrachten te kunnen realiseren, dit via toepassing van 5S, kaizen, lean six sigma projecten;
  • Het coachen en begeleiden van je medewerkers is een cruciaal onderdeel van je functie. Jij weet als geen ander hoe je jouw team kan motiveren zodat ze het beste uit zich zelf halen;
  • Je onderneemt acties om het Operational Excellence niveau van de site te verbeteren;
  • Je maakt business cases voor innovaties, ondersteunt en mede implementeert deze. #LI-UK1

Jouw skills en ervaringen

  • Je beschikt over HBO werk- en denkniveau en bij voorkeur over een afgeronde studie richting (productie) logistiek;
  • Je hebt minimaal 3 jaar ervaring in een logistieke of productieomgeving, waarvan minimaal 1 jaar succesvol leidinggevende ervaring in een soortgelijke functie;
  • Je hebt kennis van en ervaring met Lean/Six sigma en beschikt bij voorkeur over Lean SixSigma Green Belt-certificering;
  • Je bent gevorderd in Excel en hebt bij voorkeur ervaring met dashboardoplossingen zoals Qlik Sense of Tableau;
  • Je hebt kennis en ervaring in een warehouseomgeving en hebt daarmee een sterke affiniteit met IT en techniek;
  • Zeer goede communicatieve en sociale vaardigheden en uitstekende beheersing van de Nederlandse en Engelse taal in woord en geschrift.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.- with the nature of your request. We will answer your inquiry within 24 hours.