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Practice Leader
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Are you passionate about building and leading successful IT transformations at large enterprises across the Benelux? Do you love leading an enterprise customer through a variety of projects involving IT strategy, distributed architecture implementation, and hybrid Cloud operations? Can you lead world class teams that drive breakthrough business outcomes using new IT deliver models?
AWS Professional Services is seeking a consulting Practice Manager who has experience working with Enterprise clients within the Financial Services Industry and can lead a team of specialists across a range of disciplines.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Key job responsibilities
As an AWS Practice Manager, you will be responsible for building and managing a team of professional services consultants working with customers and partners to architect and implement innovative solutions. You will routinely engage with Director, VP, C-level executives and governing boards. You will be responsible for opportunity capture and driving engagement delivery. You will work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets.
The ideal candidate will bring a diverse IT and/or Management Consulting background and knowledge of industry IT trends, leveraging this credibility as a strategic advisor to our customers, partners and internally across AWS.
The ideal candidate will be able to craft an innovative, forward-looking strategy while clearly outlining the investment and multi-step go-to-market plan necessary to help AWS customers lead the changes to IT strategy, policies, processes, people, governance and partnerships.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- Multiple years of experience in and customer-facing positions as a professional services leader.
- Multiple years of experience within Financial Services leading enterprise-level IT consulting programs, contracting procedures, standards and specifications
- Outstanding customer relationship management, sales, experience and collaboration skills
- Demonstrated ability to think strategically about business, product, and technical challenges
- Consulting practice leadership as manager; team size >20 and P&L responsibility
- Experience leveraging formal program management methodologies on enterprise level engagements
- Excellent presentation, communication (oral & written), and relationship building skills, across all levels of management.
- Excellent people management skills, including the ability to influence, negotiate and achieve results through others who are not direct reports.
- Bachelors or Master's degree in information technology or computer science or equivalent experience
Preferred Qualifications
- Customer facing skills to represent AWS well within the partner environment and drive discussions with senior personnel regarding trade-offs, best practices, project management and risk mitigation
- Previous revenue management and forecasting experience.
- High-level of skill communicating and collaborating effectively across internal and external organizations, including sales, solution architects and customers
- Strong organizational and project management skills (PMP) with an ability to manage numerous, competing demands from internal and external stakeholders and customers
- Experience attracting new talent, developing team capabilities, and performing people management responsibilities
- Demonstrable knowledge of Enterprise IT Trends, procurement process and decision making
- The ability to generate ideas for how our program offerings can make our customers more successful
- Experience in a fast-paced, startup (or startup-like) environment and experience
- Outstanding customer relationship management experience and collaboration skills in a consulting team leader role
- Experience with providing strategic, consultative services in a sales or professional services environment.
- Must enjoy working in a highly collaborative environment fast paced environment.
- Ability to communicate complex topics to an audience with various functional knowledge
- Experience with cost engineering Cloud environments to ensure customers operating at the lowest cost per customer footprint with integrated continuous cost improvement
- Proven experience migrating production enterprise applications to public and private Cloud
- Experience with ITSM processes and ITIL, along with integration experience of Cloud solutions and services with enterprise IT Service Management systems and processes
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ) to know more about how we collect, use and transfer the personal data of our candidates.
