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Stage Ocean Customer Service

4 maanden geleden


Rotterdam, Zuid-Holland, Nederland CMA CGM Voltijd

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you "Dare to Grow" with us?

DE ROL

Wij zijn op zoek naar een gemotiveerde stagiair die ervaring wilt op doen binnen onze Customer Service afdeling. Als Stagiair Customer Service Ocean Agent kom je stage lopen op onze locatie in Hoogvliet-Rotterdam. Daarbij zal jij doordeweeks samen met de collega's en de Customer Service samenwerken aan de beleving van onze klanten. Onze Customer Service afdeling is het primaire aanspreekpunt voor onze exportklanten. Hierbij zal jij ondersteunen en meedenken met het oplossen van de verschillende vragen en problemen van de klanten. Communicatieve vaardigheden en een oplossend vermogen zijn dus echt een must.

WAT GA JE DOEN?

Als Stagiair Customer Service Ocean Agent ben je het aanspreekpunt voor onze export gerelateerde klanten. Hierbij gaan wij jou trainen in de volgende werkzaamheden:

  • Een optimale klantbeleving verzorgen en services aandragen;
  • Het adviseren en proactief aanbieden van passende oplossingen voor logistieke vraagstukken;
  • Het stellen van prioriteiten voor het verwerken van de ocean zending;
  • Het informeren en instrueren van de verschillende afdelingen en (externe) partijen met betrekking tot het afhandelen van vracht;
  • Het bouwen van nieuwe klantrelaties en dit te onderhouden.

WAAR ZIJN WIJ NAAR OP ZOEK?

Wij zijn op zoek naar een energieke stagiair die met een klantgerichte houding het Customer Service werkveld in de logistiek eigen wilt maken. Met jouw ondernemende houding en communicatieve skills is er geen probleem dat niet opgelost kan worden. Een goede relatie met de klant en je team naar een hoger plan tillen staan bij jou hoog in het vaandel. Om dit te realiseren spreek je op professioneel niveau Nederlands en Engels.

Daarnaast breng je de volgende kennis en ervaring met je mee:

  • MBO+/HBO opleidingsniveau;
  • Studie richting Logistiek / Supply Chain Management;
  • Goede vaardigheden in Microsoft Office;
  • Minimaal 70% beschikbaarheid om mee te werken, 30% voor jouw onderzoek

WAT BIEDEN WE?
De startdatum, de duur en het aantal werkdagen zijn bespreekbaar. Wel word je geacht minimaal 4 dagen per week aanwezig te zijn. CEVA biedt een stagevergoeding voor alle studenten van €500,- per maand op basis van een fulltime contract.

JOUW TOEKOMST

Wij hechten veel waarde aan jouw professionele en persoonlijke groei. Daarom bieden we je volop carrièremogelijkheden om je binnen CEVA te ontplooien. Een stage kan de eerste stap zijn op je carrièrepad bij ons.

Solliciteer direct via onderstaande knop of neem voor meer informatie contact op met Lotte Westerlaken, Corporate Recruiter, via telefoonnummer: Whatsapp of mail naar

Acquisitie naar aanleiding van deze vacature wordt niet op prijs gesteld. #LI-LW1

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.