Huidige banen gerelateerd aan Customer Service - Rotterdam - Abroad Experience
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Customer Service Representative
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Manager, Customer Service
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Rotterdam, Zuid-Holland, Nederland Eastman VoltijdAbout the RoleAs a Customer Service Representative at Eastman, you will be the primary point of contact for our customers, responsible for delivering exceptional service and support. Your key responsibilities will include managing the entire Order to Cash process, handling customer inquiries and feedback, and partnering with internal stakeholders to drive...
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Customer Service Representative
1 week geleden
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Customer Service Manager
1 week geleden
Rotterdam, Zuid-Holland, Nederland Puma Energy VoltijdJob Title: Customer Service ManagerAt Puma Energy, we are seeking a highly skilled and experienced Customer Service Manager to lead our customer service delivery process and achieve the required level of customer satisfaction.Main Responsibilities:Develop and implement a customer satisfaction strategy aligned with the terminal's business plan and commercial...
Customer Service
4 maanden geleden
Our client is the worldwide market leader in a fast-growing niche: producing and supplying nutritional supplements
Responsibilities/Tasks
Are you a fluent French speaker and do you have affinity with food, health and nutritional supplements? Are you looking for a position where you need both a service-oriented and a commercial attitude? And do you enjoy being part of a fast-growing international organization?
- Ensure the CS team solves 95% of the customer issues.
- Meet the operational and commercial (annual) goals, including monitoring progress on the KPIs.
- Ensure and improve the satisfaction on supplement and intake questions, measured during service calls.
- Take an active role in reaching desired level of team happiness, based on outcomes of our employee satisfaction tool.
- Identify with the company values and be responsible, be an example for entire team, stimulate open feedback and discussion in the team in a safe set up, be positive & enthusiastic.
- Recognize bottlenecks (work processes, systems), report them in a structured way and proactively work on solving the issues
In short, a fantastic, challenging job in which you can make a major impact on our Customer Service department.
Requirements- Have work experience in the field of a customer service;
- Have affinity with health and nutritional supplements;
- Are communicative and service-oriented;
- Are commercial savvy, flexible, stress-resistant and problem-solving;
- Are proactive, a real team player, positive, motivating, pragmatic go-getter and enthusiastic.
This is a Hybrid working environment