Operations Manager Benelux

1 dag geleden

Houten, Nederland Arrow Electronics, Inc. Voltijd
Position:
Operations Manager Benelux
Job Description:
ABOUT THE ROLE
The Operations Manager acts as a key contact point for internal and external matters relating to the efficient and successful operations of one or more country(ies). Additionally, this function is responsible for helping the local Management and the external stakeholders (customers and vendors) with planning, putting in place and monitoring strategies aimed to increase the quality of the services.
The Operations Manager is required to work effectively with multiple business units, recognizing the differing business needs and processes of each individual unit which is related to Operational Excellence.
The Operations Manager coordinates the work of Team Leaders by aligning their processes, streamlining operations and sharing best practices to ensure internal consistency. The Operations Manager also supports Team Leaders in recruiting, training and managing the personal and career development of their department's employees.
The role reports to Local (L) and Regional (R) Directors as well as to EMEA (E) Director - (LRE ).
WHAT YOU WILL DO
  • Manage implementation, monitoring and reporting of agreed processes, including but not limited to: incidents, issues, compliance, quality, changes, KPI (Key Performance Indicators), risk management
  • Support the LRE Managers by delivering and cascading business objectives to the teams, as well as by suggesting new strategies to improve quality of services
  • Monitor productivity and provide reporting of activities and performances within the different teams
  • Support Team Leaders in managing operational issues within their teams.
  • Act as a main contact point for internal and external relations of the relevant department, cooperating with different supporting functions, such as IT and HR depts.
  • Build and maintain strong and effective business relationships with stakeholders and customers
  • Ensure compliance to defined procedures in terms of quality and safety - according to agreed SLA's (Service Level Agreement)
  • Manage changes minimizing the risk of ineffectiveness
  • Act as first point of escalation and resolution management for operations related subjects
  • Oversee the assigned department, country, region and contribute to company's growth
  • Manages and monitors logistics processes, both import and export. Acts as contact person for escalations and provides competent assistance in the event of incidents during customs clearance process. Acts as a liaison with the Trade Compliance Department and the Global Deployment Center.
  • Develop Team Leaders by providing individual coaching and enabling them by assigning tasks in line with their career aspirations

A FEW THINGS YOU'RE AN EXPERT AT
  • Leading others towards a common goal
  • Learning new things and getting up to speed quickly
  • Providing guidance and instruction, as well as training and developing others
  • Providing support within the business across all vendor teams as required
  • Working in line with policies, procedures and guidelines
  • Self-motivation and hard work

COMPETENCIES & SKILLS
  • Ability to think strategically
  • Decision-making skills
  • Perfect organizational and time management skills, ability to meet deadlines
  • Proactiveness
  • Independence
  • Attention to details
  • Ability to work under time pressure
  • Problem solving and can-do attitude

MINIMUM REQUIREMENTS:
  • Experience in team management, 10+ years
  • Experience in leading projects and knowledge of process management methodologies
  • Fluency in business communication in English, both written and oral

GOOD TO HAVE:
  • Sound knowledge of business tools used Microsoft Dynamics AX and Salesforce would be an advantage
  • In-depth understanding of the OPS business, including SLAs
  • Experience in transition management

ABOUT US
By the time you've had your morning coffee, it's likely you've already interacted with Arrow at least 5 times. The work Arrow does goes into everything from cars to coffee makers. If it takes a charge or sends a signal, chances are, Arrow was part of building it. Our employees live in a world of Five Years Out where new technologies, new materials, new ideas and new electronics will make life not only different but better.
We are a Fortune 500 company with headquarters in Denver, Colorado. Our team includes 18,800 employees worldwide across more than 345 locations serving 80 countries.
Arrow ECS is a specialist IT distributor providing enterprise-class solutions and services focused on data storage, network security, enterprise software, virtualisation and access infrastructure.
Working with our channel partners, we optimise the efficiency with which organisations can store, manage, protect and deploy their data, equipping them with secure access to business-critical information at any time, from any location, on any device.
Through close alliances with the world's leading vendors, we deliver innovative solutions, complemented by an impressive portfolio of expert professional services and IT training.
We support our channel partners from initial consultation, planning and design, engineering build through to implementation and post-sales care.
#LI-KZ1 #LI-HYBRID
Location:
BE-Machelen, Belgium (Twin Square)
Time Type:
Full time
Job Category:
Business Support

  • Operations Manager Benelux

    2 dagen geleden

    Houten, Nederland Arrow Electronics, Inc. Voltijd

    Position:Operations Manager BeneluxJob Description:ABOUT THE ROLEThe Operations Manager acts as a key contact point for internal and external matters relating to the efficient and successful operations of one or more country(ies). Additionally, this function is responsible for helping the local Management and the external stakeholders (customers and vendors)...

  • Operations Manager Benelux

    6 dagen geleden

    Houten, Nederland Arrow Electronics, Inc. Voltijd

    Position:Operations Manager BeneluxJob Description:ABOUT THE ROLEThe Operations Manager acts as a key contact point for internal and external matters relating to the efficient and successful operations of one or more country(ies). Additionally, this function is responsible for helping the local Management and the external stakeholders (customers and vendors)...

  • Commercial Operations and Pricing Manager

    3 maanden geleden

    Houten, Nederland Sofico Voltijd

    Overview Location Houten, Utrecht, Netherlands Department Account Management / Sales What the job is about As our Commercial Operations and Pricing Manager you’ll play a crucial role in the world of our company ‘Sofico’, where technological innovation and operational efficiency are paramount. This dynamic position requires a unique set of...

  • Commercial Operations and Pricing Manager

    1 maand geleden

    Houten, Utrecht, Nederland Sofico Voltijd

    Job Title: Commercial Operations and Pricing ManagerOverviewLocation: Houten, Utrecht, NetherlandsDepartment: Account Management / SalesJob Description:As our Commercial Operations and Pricing Manager, you will play a crucial role in the world of Sofico, where technological innovation and operational efficiency are paramount.This dynamic position requires a...

  • Strategic Operations Manager

    1 week geleden

    Houten, Utrecht, Nederland FORTNA Voltijd

    OverviewFORTNA is a leading provider of innovative solutions for omnichannel and parcel distribution operations. Our expertise enables companies to keep pace with digital disruption and growth objectives, transforming their order fulfillment and last mile delivery processes.Estimated Salary: $120,000 - $180,000 per yearJob DescriptionWe are seeking an...

  • Operations Lead

    4 weken geleden

    Houten, Nederland IG&H Voltijd

    **OVER TRUSTON** Als IT dienstverlener streven wij naar het continu leveren van toegevoegde waarde aan organisaties. Truston gelooft dat we samen verder kunnen komen door samen te werken. Wij leveren generieke ICT beheer diensten en zijn specialist voor alle (beheer-)diensten voor de backoffice applicatie Oracle Health Insurance voor zorgverzekeraars. Dit...

  • Operations Lead

    3 weken geleden

    Houten, Nederland Truston Voltijd

    **OVER TRUSTON** Als IT dienstverlener streven wij naar het continu leveren van toegevoegde waarde aan organisaties. Truston gelooft dat we samen verder kunnen komen door samen te werken. Wij leveren generieke ICT beheer diensten en zijn specialist voor alle (beheer-)diensten voor de backoffice applicatie Oracle Health Insurance voor zorgverzekeraars. Dit...

  • Aviation Operations Manager for Offshore Installations

    3 weken geleden

    Houten, Utrecht, Nederland NHV GROUP Voltijd

    The NHV Group is seeking a highly experienced and skilled Pilot in Command to join our team. As an Aviation Operations Manager, you will be responsible for overseeing the safe conduct of flights to offshore installations, vessels, and wind turbines in the North Sea.Responsibilities:Maintain familiarity with relevant Belgian, Dutch, and International air...

  • Service Manager

    1 maand geleden

    Houten, Nederland Matrix Fitness Voltijd

    Als Service Manager op onze afdeling Service ben je verantwoordelijk voor de aansturing van het binnendienstteam. In dit team zijn 10 toppers actief die onze klanten helpen bij onderhoud en storingen aan hun fitnesstoestellen. Jij bent verantwoordelijk voor het leveren van een goede service aan onze klanten. Jij stuurt op het behalen van de doelstellingen...

  • Manager Warehouse

    4 dagen geleden

    Houten, Nederland scan modul B.V. Voltijd

    Al meer dan een eeuw bieden wij innovatieve modulaire oplossingen voor de gezondheidszorg en zijn wij uitgegroeid tot de grootste Europese leverancier van modulaire systemen. Je vindt onze producten in o.a. ziekenhuizen en apotheken. Naast materialen voor opslagbeheer bieden wij ook geautomatiseerde logistieke processen. Onze wortels liggen in Scandinavië...

  • Key Account Manager

    4 weken geleden

    Houten, Utrecht, Nederland Commercie Voltijd

    Internationale Key Account ManagerWe zijn op zoek naar een ervaren Key Account Manager die onze groeiende internationale activiteiten op peil wil brengen door sterke relaties op te bouwen met onze klanten in de Retail & E-Commerce sector.Je taken:Onderhoud van een portfolio van internationale Key AccountsOntwikkeling van langdurige partnerships en hechte...

  • Highly Skilled Project Manager

    3 weken geleden

    Houten, Utrecht, Nederland FORTNA Voltijd

    FORTNA is a leading company that transforms omnichannel and parcel distribution operations for the world's top brands. Our innovative approach and proprietary algorithms ensure optimal operations design and material and information flow.Job Description:Project Manager Role:Lead a multi-disciplinary team through the engineering process.Manage...

  • Technical Project manager Maintenance

    7 maanden geleden

    Houten, Nederland FORTNA Voltijd

    FORTNA partners with the world’s leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last mile...

  • Manager, Sales

    6 maanden geleden

    Houten, Nederland FORTNA Voltijd

    FORTNA partners with the world’s leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last mile...

  • Sales Manager Europa

    4 weken geleden

    Houten, Nederland Hoofdkantoor Standaard Voltijd

    Ben jij graag verantwoordelijk voor het leiden van de verkoopactiviteiten gericht op grote internationale klanten en prospects in Europa? Bij Basetime in Houten krijg je alle ruimte om met de door jou ontwikkelde salesstrategie je commerciële stempel te drukken binnen een snelgroeiend, innovatief bedrijf. Ben jij klaar om Europa te veroveren met ons unieke...

  • Manager Quality Assurance

    7 maanden geleden

    Houten, Nederland MHS Voltijd

    FORTNA partners with the world’s leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last mile...

  • International Maintenance Project Manager Opportunity

    1 week geleden

    Houten, Utrecht, Nederland FORTNA Voltijd

    FORTNA partners with the world's leading brands to transform omnichannel and parcel distribution operations. As a trusted partner, we empower companies to keep pace with digital disruption and growth objectives.We design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last mile...

  • Sales Manager Europa

    3 weken geleden

    Houten, Nederland Basetime Voltijd

    Wat jij gaat doenBen jij graag verantwoordelijk voor het leiden van de verkoopactiviteiten gericht op grote internationale klanten en prospects in Europa? Bij Basetime in Houten krijg je alle ruimte om met de door jou ontwikkelde salesstrategie je commerciële stempel te drukken binnen een snelgroeiend, innovatief bedrijf. Ben jij klaar om Europa te...

  • Sales Manager

    5 dagen geleden

    Houten, Nederland Basetime Voltijd

    Wat jij gaat doenBen jij graag verantwoordelijk voor het leiden van de verkoopactiviteiten gericht op grote internationale klanten en prospects met een focus op Duitsland, Oostenrijk en Zwitserland? Bij Basetime in Houten krijg je alle ruimte om met de door jou ontwikkelde salesstrategie je commerciële stempel te drukken binnen een snelgroeiend, innovatief...

  • International Project Manager

    6 dagen geleden

    Houten, Utrecht, Nederland FORTNA Voltijd

    At FORTNA, we are seeking a seasoned Project Manager to lead our delivery team in the UK and collaborate with international teams. As an automation domain expert, you will assume full responsibility for project success, from contract negotiation to implementation and final handover.We are a fast-growing organization that partners with leading brands to...