Sales Support Representative

24 uur geleden

Den Bosch, Nederland stichd Voltijd

The Job As a Sales Support Representative at stichd it is your responsibility for managing the complete order process and offering optimal service to our customers and sales force in the Retail. You are responsible for the order, forecast and delivery process and ensures optimal services and support towards the assigned accounts. Furthermore, you support in sales activities to drive the business categories and brand-portfolio in order to maximize turnover and profitability. Your Mission Ensure excellent services and support towards our customers; Manage incoming orders and sales with aim for efficiency and excellent service; Nurture and develop customer relations with a focus on maintaining a high service level; Work pro-actively with existing customers; Ensure perfect liaison in forecasting needs from the customers and stock levels; Monitor the order process and make sure products are delivered following customer agreements; Analyzing and monitoring sales- and turnover results of your client portfolio and identifying commercial opportunities to Sales; Suggest actions and ways to further improve the business; Be constantly critical about the ways of doing business and pro-active for (new) opportunities; Being a sparring partner for Sales and suggest, identify, inform and sometimes challenge them in relation to collections, commercial opportunities, terms & conditions, replenishment methods, logistic models etc. Coordinating bi-annual sample processes; Plan and prepare sales meetings together with the sales team; Limited travel to visit markets, customers and be present at International Sales Meetings is expected; Monitor SMU and SH (special handling) process and responsible for on-time delivery; Debtor management. Your Talent Commercial experience developed in the Sporting/Fashion goods or FMCG industry Bachelor’s degree in Business Administration or an economics/sales related field; Strong and positive team player with a solution focused approach and a high quality standard of execution and delivery; Knowledge of International trade conditions, incoterms, export procedures and documentation; Fluent written and verbal communication in English; Results oriented and organizational awareness; Strong operational skills, and experience with processes (SMU’s, forecasting, Inco terms); Affinity towards digitalization and E-commerce; Proactive and problem solving, eager to learn, self starter, self aware and self confident, not afraid to speak up, hands-on; Able to think in processes (think and hands on mentality) Ability to focus on continuous improvement and development; Excellent knowledge of Microsoft Office (Outlook, Excel, Powerpoint and Word); Knowledge of SAP is preffered; Fulltime available (min 32 hours). This role is based in Den Bosch, the Netherlands. Working remotely from other countries is not possible. To apply for this role, you must already have the legal right to work in the Netherlands. We will not apply for work or residence permits.

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