Customer Service Representative Healthcare | French

5 dagen geleden


Utrecht, Nederland Undutchables Voltijd € 2.300 - € 3.300
Job description In this position you are responsible for accurate order processing for all related B2B-customers and for distribution and shipping in their manufacturing environment.
Key activities/main objectives
  • Processing of the sales order in the ERP based on stock availability and future product runs
  • Answering general phone calls and mails (times in line with the French customer's needs)
  • Prepare and create shipments in ERP, including the required shipping documentation, based on scheduled sales orders
  • Pro-actively inform the customers at all times concerning the products and the handling of the orders
  • Signaling impending stock shortages to the procurement team
  • Answering day-to-day questions on deliveries, availability and leadtimes
  • Invoicing of the delivered goods to clients
  • Controlling and improving the internal processes concerning the delivered service package
  • Controlling and improving of the employees own administrative qualities
  • Regular information exchange with Clinical Sales Staff about existing and upcoming business
Requirements Job requirements MBO+ level Native level of French and excellent level of English You are familiar with the French healthcare system and tender experience is a huge pre. Punctual and customer orientated You take responsibility of the orders from receipt to dispatch Excellent computer skills Knowledge of Microsoft Dynamics/Business Central is a preference Working conditions What our client can offer you:A challenging position within an international company. As this is a new role and market, the role offers potential for someone to give their own structure and view on things. The salary is between the €2.500,- and €3.200,- gross per month based on full time and depending on experience. Company description Our client is a medical device company based in Amersfoort. They have been active for over 25 years in the industry. Their goal is to improve patient outcome and engage with their customers (B2B) and respond to the current market needs and those of tomorrow. In 2024 they will start selling directly to the UK market and therefor they are looking for a Customer Service Representative to further strengthen the team. This team currently consists of 7 other CSR's. Since this is new role/market, it offers the potential to give your own view (and structure) on things.

  • Utrecht, Nederland Undutchables Voltijd € 2.300 - € 3.300

    In this position you are responsible for accurate order processing for all related B2B-customers and for distribution and shipping in their manufacturing environment. Answering general phone calls and mails (times in line with the French customer's needs) Prepare and create shipments in ERP, including the required shipping documentation, based on...


  • Utrecht, Nederland Undutchables Voltijd € 2.300 - € 3.300

    In this position you are responsible for accurate order processing for all related B2B-customers and for distribution and shipping in their manufacturing environment. Answering general phone calls and mails (times in line with the French customer's needs) Prepare and create shipments in ERP, including the required shipping documentation, based on...


  • Utrecht, Nederland BAXTER Voltijd

    **This is where you save and sustain lives** At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...


  • Utrecht, Nederland BAXTER Voltijd

    **This is where you save and sustain lives** At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...


  • Utrecht, Utrecht, Nederland Undutchables Voltijd € 2.500 - € 3.000

    Job OverviewWe are seeking a talented Customer Service Representative to join our team at Undutchables. In this role, you will be responsible for providing exceptional customer service and support to our clients in the German market.


  • Utrecht, Nederland BAXTER Voltijd

    **Vantive: A New Company Built On Our Legacy** Baxter is on a journey to separate our ~$5B Kidney Care segment into a standalone company. Vantive* will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will not only build our leadership in the kidney...


  • Utrecht, Utrecht, Nederland Undutchables Voltijd

    Undutchables is seeking a highly skilled CUSTOMER SERVICE REPRESENTATIVE LEAD to join our team in the Netherlands. As a key member of our Customer Care department, you will play a vital role in ensuring that our customers receive exceptional service and support.About the RoleThe primary responsibility of this position is to manage and lead customer-facing...


  • Utrecht, Nederland Undutchables Voltijd

    In this position you are responsible for accurate order processing for all related B2B-customers and for distribution and shipping in their manufacturing environment.


  • Utrecht, Nederland Adams Multilingual Recruitment Voltijd

    Are you customer oriented, enjoy working independently, and interested in luxury products? Can you provide high-end care and support to customers around the world and would you like to be part of a fun and collaborative team? If so, we want to hear from you! Our client, an established company in the market for the past 10 years, that provides high-end...


  • Utrecht, Utrecht, Nederland Undutchables Voltijd € 2.300 - € 3.300

    Job OverviewUndutchables is seeking a highly skilled Medical Device Customer Service Specialist to join their team in Amersfoort. As a key member of the customer service team, you will be responsible for delivering exceptional customer experiences and ensuring seamless order processing.Key Responsibilities:Process sales orders accurately and efficiently in...


  • Utrecht, Nederland Undutchables Voltijd

    General Responsibilities:- Develop and maintain close relationships and contacts with their dealers- Technical knowledge and support of their product portfolio- Provide excellent customer service- General Responsibilities:- Develop and maintain close relationships and contacts with their dealers- Technical knowledge and support of their product portfolio-...


  • Utrecht, Nederland Undutchables Voltijd

    Job description The Customer Care Associate performs all Customer Care processes and supports the entire organization (Sales & Marketing, Financial and Scientific Affairs) processes to ensure that customer requirements for product and service are met, and in line with company policies and procedures, to achieve customer satisfaction.Primary responsibilities...


  • Utrecht, Nederland Undutchables Voltijd € 2.800 - € 3.500

    Job description The Customer Care Associate performs all Customer Care processes and supports the entire organization (Sales & Marketing, Financial and Scientific Affairs) processes to ensure that customer requirements for product and service are met, and in line with company policies and procedures, to achieve customer satisfaction.  Primary...


  • Utrecht, Nederland Undutchables Voltijd € 2.800 - € 3.500

    Job description The Customer Care Associate performs all Customer Care processes and supports the entire organization (Sales & Marketing, Financial and Scientific Affairs) processes to ensure that customer requirements for product and service are met, and in line with company policies and procedures, to achieve customer satisfaction.  Primary...


  • Utrecht, Utrecht, Nederland Undutchables Voltijd € 2.300 - € 3.300

    We are seeking a highly skilled Customer Service Specialist to join our team at Undutchables in Amersfoort. As a key member of our customer service team, you will play a crucial role in ensuring the smooth distribution and shipping of medical devices to our clients.About the JobThis is a challenging yet rewarding position that requires strong communication...

  • Customer service Frans

    4 weken geleden


    Utrecht, Nederland Undutchables Voltijd € 2.800 - € 3.500

    The Customer Care Associate performs all Customer Care processes and supports the entire organization (Sales & Marketing, Financial and Scientific Affairs) processes to ensure that customer requirements for product and service are met, and in line with company policies and procedures, to achieve customer satisfaction.  Process customer orders for product...

  • Customer service Frans

    4 weken geleden


    Utrecht, Nederland Undutchables Voltijd € 2.800 - € 3.500

    The Customer Care Associate performs all Customer Care processes and supports the entire organization (Sales & Marketing, Financial and Scientific Affairs) processes to ensure that customer requirements for product and service are met, and in line with company policies and procedures, to achieve customer satisfaction.  Process customer orders for product...


  • Utrecht, Nederland Undutchables Voltijd € 2.500 - € 3.000

    Job description As a Customer Support Representative, you would be responsible for supporting international customers with technical and administrative queries. You are also in touch with various technicians to schedule and arrange delivery and installation of the product. Here are your specific responsibilities: Solving technical and non-technical...


  • Utrecht, Nederland Undutchables Voltijd € 2.500 - € 3.000

    Job description As a Customer Support Representative, you would be responsible for supporting international customers with technical and administrative queries. You are also in touch with various technicians to schedule and arrange delivery and installation of the product. Here are your specific responsibilities: Solving technical and non-technical...

  • Customer service Frans

    4 weken geleden


    Utrecht, Nederland Undutchables Voltijd

    The Customer Care Associate performs all Customer Care processes and supports the entire organization (Sales & Marketing, Financial and Scientific Affairs) processes to ensure that customer requirements for product and service are met, and in line with company policies and procedures, to achieve customer satisfaction.Process customer orders for product and...