IT Support Engineer

2 weken geleden


Amsterdam, Noord-Holland, Nederland SFI Markets Voltijd

As an IT Support engineer within SFI Markets you will be responsible for providing first and second-line support to all users on a day-to-day basis. In this job, you are working closely with our Head of IT on ongoing projects. You will interact regularly with our front office on trade-related matters. It is important that you act proactively and take responsibility for your own work. There is plenty of room for personal input and ideas.

RESPONSIBILITES

  • Manage systems administrations for Azure AD, Microsoft 365, and OneDrive
  • Help administer AWS services including S3 Buckets, Route 53, EC2 instances
  • Manage office telephony including call recording systems
  • Setup and provisioning of users' hardware including computers, laptops, phones, etc.
  • Maintain backup systems and verify backup reliability
  • Ownership of incidents and requests, including interactions with external providers
  • Maintenance and monitoring of assigned scripted automated tasks
  • Responsible for providing first-line support to users on a day day-to-day basis
  • Configuration and maintenance of software, hardware, network, print, and telephony
  • Managing and maintaining accurate logs on support requests

Job requirements

  • Minimum 2 years of work experience in a similar role
  • BSc degree in Computer Science or HBO in a related technical field or equivalent practical experience
  • Extensive knowledge and problem-solving ability with Microsoft systems administration, Microsoft Office365 and related software and systems
  • Experience with scripting in PowerShell, bash, or Python is desirable
  • Pro-active, self-starter, and approachable
  • Living in the Netherlands, working predominantly at the Amsterdam office
  • Fluent in English

COMPENSATION AND BENEFITS

  • Competitive remuneration package
  • Pension scheme contributions
  • Strong focus on personal and professional development

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