Customer Due Diligence Analyst

2 maanden geleden

Amsterdam, Nederland Worldpay Voltijd

Customer Due Diligence Analyst

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

What makes a Worldpayer? It's simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We're dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we're determined, always staying open - winning and failing as one.

We're looking for a Customer Due Diligence Analyst to join our ever-evolving Global Enterprise Customer Due Diligence team to help us unleash the potential of every business.

Are you ready to make your mark? Then you sound like a Worldpayer.

**About the team**

Our Legal, Risk, Compliance and Audit teams ensure we're doing business the right way. They help us balance a healthy risk appetite, so we're empowered to expand our horizons.

As a member of our Customer Due Diligence Team, you will play a crucial role in safeguarding the company's reputation and mitigating financial crime risks by conducting thorough investigations ensuring alignment with Worldpay policies and risk appetite.

**What you'll own**
- Conduct Customer Due Diligence and Enhanced Due Diligence for new business relationships including assessments of complex ownership structures and source of wealth/funds in line with Worldpay's Policies and Procedures.
- Complete ongoing monitoring of existing customer relationships on the back of trigger events or through their regular review cycle.
- Review and where required, investigate PEP, Sanction and Adverse Media screening referrals for customers and related parties.
- Ensure reviews are completed to a high standard to maintain consistency and accuracy whilst striving for continuous improvement of the CDD Operations function.
- Communicate effectively with internal stakeholders including Business Development and Relationship Managers and other areas of the control framework such as Compliance and Audit.
- Provide guidance and advice on due diligence requirements using a risk-based approach.
- Create a customer focused culture that has a clear understanding of risk and an innovative can-do mindset that achieves both the regulatory objectives and a good customer experience.
- Maintain high levels of performance at all times including situations with challenging timeframes and complex scenarios.
- Identify and escalate emerging issues or concerns with the ability to manage issues from identification to resolution.

**Where you'll own it**

Our sites are hubs of activity, conversation, and openness. With inspiring, stylish workspaces we want people to feel excited to come and do their best work.

**What you bring**

**Essential**:

- A minimum 3 years' experience working within a due diligence framework within a financial institution, payments firm or similar regulated industry.
- A demonstrable understanding of legal/regulatory requirements surrounding Customer Due Diligence.
- Ability to identify, mitigate and communicate risks and issues identified that have the potential to impact the overall customer experience.
- Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions.
- Exceptional attention to detail and accuracy in conducting reviews and preparing reports.
- Excellent written and verbal communication skills with the ability to articulate findings and recommendations clearly.
- High ethical standards and integrity in handling sensitive and confidential information.
- Ability to work effectively both independently and as part of a global team in a fast-paced environment.
- A self-starter who fosters a positive inclusive, collaborative team culture by maintaining open professional communications and being a team player.

**Desirable**:

- Experience or familiarity with merchant acquiring.
- Relevant professional qualifications e.g. ICA Advanced Certificate or Diploma in AML or Financial Crime, ACAMs.
- Experience using tools such as Orbis, Actimize, Salesforce.

**Worldpay perks - what we'll bring for you**

We know it's bigger than just your career. It's your life, and your world. That's why we offer global benefits and programs to support you at every stage. Here's a taste of what you can expect.
- A competitive salary and benefits.
- Time to support charities and give back to your community.
- Parental leave policy.
- Global recognition platform.
- Virgin Pulse access.
- Global employee assistance program.

**What makes a Worldpayer**

At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like

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