Head of Smb Northern

3 maanden geleden


Amsterdam, Nederland PayPal Voltijd

**The Company**

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary: Small and Medium Businesses (SMBs) are the are the lifeblood of society, representing ~50% of global GDP, they are a critical part of PayPal’s business. The PayPal SMB team sets the global commercial priorities for how we help SMBs to sell more effectively using PayPal’s platform, by helping define differentiated value propositions and effective sales, servicing and marketing strategies, and unlocking new growth opportunities via partnerships and new product development.

**Job Description**:
**Your way to impact**

As the Regional Head of SMB, reporting to the Director, SMB Europe, you will be accountable for the financial performance of the SMB portfolio in one of our largest European sub-regions. You will be responsible for defining SMB priorities for their region based on our global commercial SMB strategy and priorities, overseeing and coordinating the cross-functional execution of these priorities with e.g. local sales, marketing and product teams. To do so,

you will have to work effectively with cross-functional teams to make sure all local stakeholders are aligned to the overall segment plan, and have a regular cadence with them to ensure they understand the drivers of performance in the portfolio.

**Your day-to-day**
- Accountable for the financial performance of the local SMB portfolio
- Accountable to local country GMs to deliver the E2E country SMB strategy, and lead delivery with local cross-functional teams
- Responsible for delivering multi-region initiatives to create value for the SMB portfolio across Europe
- Define local SMB priorities based on global commercial SMB strategy
- Hands-on execution coordination of global and local cross-functional initiatives that are not related to the launch of a new product capability
- Analyze, interpret, and communicate SMB performance to a senior audience of country and regional leads
- Identify risks and opportunities based on a deep understanding of SMB performance drivers
- Identify unique local SMB needs, market trends and changes to the competitive landscape
- Propose changes to strategy and tactics to improve performance, or in response to changing market conditions

**What you need to bring**

You'll have a good understanding of the needs of small and medium businesses and will track local trends and the performance of PayPal’s local SMB portfolio in order to identify local risks or opportunities in the overall SMB strategy, and adapt the local plan accordingly.
- Experience in leading and influencing large cross-functional teams to a clear outcome
- Experience in business case development, market and opportunity sizing and preparing strategic recommendations for senior executives
- Demonstrated ability to simplify complex topics while


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