Tender Desk Manager

3 weken geleden

Rotterdam, Nederland Nippon Express Europe GmbH Voltijd

The Nippon Express Group is one of the leading global logistics service providers, with its Japanese corporation headquartered in Tokyo. We offer a wide range of services including air and ocean freight forwarding, cargo handling, removal services, and warehouse operations. With over 73,000 professionals in 50+ countries and regions, the NX Group is renowned for its global presence.

**The main purpose of your role**:
As a Tender Manager within our dynamic Ocean Freight division, you'll lead key tender and bid management processes to drive successful, customer-focused proposals while ensuring profitability and competitive advantages in our offerings.
- Lead and coordinate the tender management (TM) process, balancing workloads within the team and acting as the bid manager to deliver high-quality proposals.
- Develop customer-centric, competitive proposals that support profitable business growth.
- Translate corporate strategies into actionable goals within the Ocean division.
- Play a key role in expanding tendered business by increasing both volume and gross profit (GP).
- Prepare accurate and competitive RFQs/RFIs/RFPs in partnership with global and regional priority accounts, while closely collaborating with other Tender Management teams, Bid Owners, and Product and Support functions.
- Oversee reporting, business administration, and the maintenance of tender-related databases.

**These are your key tasks**:

- Oversee the full tender cycle, from gathering information to pricing and proposal submission.
- Ensure high-quality proposals meet client needs and align with company objectives.
- Coordinate responses with internal teams, handling queries and ensuring timely submissions.
- Design customer-centric solutions in line with corporate goals, using data to recommend optimal business approaches.
- Maintain updated pricing databases for transportation and distribution rates.
- Collect competitor insights on pricing, client base, and services to inform tender strategy.
- Conduct post-bid reviews, sharing insights with stakeholders to refine future proposals.
- Track tender results, documenting wins, retentions, losses, and trade lanes.
- Work closely with IT, Sales, Trade Lane Management, and other teams to deliver customer-driven solutions.
- Support effective resource allocation across regions, enhancing team responsiveness.

**Requirements**:

- Minimum of 7 years' experience in freight forwarding, particularly within the ocean freight sector.
- Proven expertise in managing tender processes and creating competitive proposals that lead to successful business outcomes.
- Strong analytical skill set with a keen attention to detail that ensures accuracy and effectiveness in bid responses.
- Excellent communication, negotiation, and interpersonal skills to build relationships and influence stakeholders.
- Understanding of market trends, competitor strategies, and supply chain dynamics.
- Fluency in English is mandatory; proficiency in additional languages is a plus.
- Strong organizational skills, with an ability to prioritize tasks effectively in a fast-paced environment.
- Advanced proficiency in MS Office, particularly Excel, is required; familiarity with Access is a plus.
- Knowledge of Transportation Management Systems (TMS) like CargoWise or SAP and CRM systems.
- Bachelor's degree in Business Administration, Logistics, or a related field is preferred.
- Potential location for the first 3-6 months: Antwerp, Belgium

**Benefits**
- A permanent position within a leading logistics company
- Stimulating tasks within a diverse and international environment
- Great team members who will help you to get onboarded quickly
- Good Work-Life-Balance, possibility to Work From Home (hybrid model)
- Attractive salary
- Various additional benefits

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