Customer Engagement Intern
2 weken geleden
Amsterdam
Application deadline
01.06.2024
**Yuliya Halavach**
Recruiter
Job overview
Join our dynamic team at the Customer Engagement Activation Department in Amsterdam, where innovation thrives and collaboration is key. As part of our talented team, you will play a pivotal role in developing cutting-edge customer-centric use cases, analyzing outcomes, and delivering the premium experience of our brand across all major touchpoints.
Your day-to-day job
- Data Analysis - Utilize advanced data analysis techniques to extract valuable insights and trends from customer engagement data.
- Support on Content Creation - Assist in the creation of engaging content across various platforms to drive customer engagement and brand loyalty. Work closely with content creators to ensure alignment with brand guidelines and customer preferences.
- Support the Team on Logic and Use Cases Creation - Provide valuable input and assistance in the development of logic and use cases for customer engagement initiatives. Collaborate with team members to brainstorm creative solutions and strategies that resonate with our target audience.
- Competitor Analysis - Conduct comprehensive analysis of competitors' customer engagement strategies, including content, platforms, and tactics. Identify strengths, weaknesses, and opportunities to inform our own strategy and stay ahead of industry trends.
- Prepare Reports and Presentations - Generate insightful reports and presentations to communicate key findings, performance metrics, and strategic recommendations. Ensure accuracy and clarity in all deliverables, presenting complex data in a clear and compelling manner.
- Learning on the Job How to Use Our Engagement Platforms - Engage in hands-on learning opportunities to become proficient in using our engagement platforms and tools. Work closely with experienced team members to gain practical experience and develop valuable skills.
We are looking for
- Excel and PowerPoint knowledge
- Business level English (second language is considered a plus)
- Analytical skills
- Entrepreneurial skills and curiosity
- Self - learner
- Time management
- Proactive attitude
Our recruitment process
- Intro with a recruiter
- Within **5** working days
- First interview
- Final interview
- Offer
- Contract
- Maximum **5** weeks
**Moving digital**
**at Miele forward.**
**Together.**:
We are Miele X, Miele’s performance community of connected digital Xperts, pioneers and creative thinkers. A collaborative, forward-thinking team, all focused on building strong customer relationships and experiences.
Sitting at our heart is a diverse international community, powered by different expertise, cultures and experiences. Constantly inspiring and learning from each other, sharing a passion for ‘Immer Besser’ as we move forward as one.
All in a unique environment where physical and mental well-being is a priority, and everyone has the space to grow and develop.
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