Hostel Manager
5 maanden geleden
Ben jij een enthousiaste en ervaren manager met een passie voor gastvrijheid? Wil jij werken in het bruisende hart van Amsterdam? Xplore Hostel Amsterdam is op zoek naar een energieke en toegewijde Hostel Manager om ons team te versterken
**Wie zijn wij?**
Xplore Hostel is toegewijd aan het creëren van langdurige en betekenisvolle relaties met onze gasten door uitzonderlijke persoonlijke service en warme gastvrijheid te bieden. Ons doel is om van het Xplore Hostel een plek te maken waar mensen zich thuis voelen, nieuwe mensen ontmoeten, nieuwe avonturen beleven en het beste van Amsterdam te ontdekken
**Wat ga je doen?**
Als Hostel Manager ben je verantwoordelijk voor het dagelijkse reilen en zeilen van Xplore Hostel Amsterdam. Je zorgt ervoor dat onze gasten een onvergetelijke ervaring hebben en dat alles op rolletjes loopt. Jouw taken omvatten:
- Leidinggeven aan het hostelteam en hen motiveren om uitstekende service te bieden
- Beheren van reserveringen en het in
- en uitchecken van gasten
- Toezien op het onderhoud en de netheid van het hostel
- Beheren van de financiën, inclusief budgettering en rapportage
- Organiseren van evenementen en activiteiten voor de gasten
- Behandelen van klachten en het vinden van oplossingen
- Samenwerken met leveranciers en dienstverleners
- Ontwikkelen en implementeren van marketingstrategieën om het hostel te promoten
**Wat verwachten we van jou?**
- Minimaal 2 jaar ervaring in een leidinggevende rol in de hospitalitybranche
- Uitstekende communicatieve vaardigheden in Engels
- Klantgerichte instelling en oog voor detail
- Flexibiliteit en stressbestendigheid
- Sterke organisatorische vaardigheden en probleemoplossend vermogen
- Proactieve en positieve werkhouding
- Teamspeler die ook zelfstandig kan werken
- Ervaring met reserveringssystemen (i.g. Cloudbeds) en Microsoft Office
**Wat bieden wij?**
- Een werkplek op loopafstand van Amsterdam Centraal;
- Werken in een gezellige, ambitieuze en energieke omgeving;
- Een markconform salaris in lijn met Horeca CAO;
- Een veelzijdige en uitdagende baan;
- Reiskostenvergoeding (max 10km).
Soort dienstverband: Fulltime, Parttime, Freelance / zzp, Bepaalde tijd
Contractduur 7 maanden
Salaris: €2.600,00 - €3.000,00 per maand
Verwacht aantal uur: 16 - 40 per week
Flexibele taalvereiste:
- Nederlands niet vereist
Rooster:
- Avondwerk
- Dagdienst
- ma-vr
- Oproepdienst
- Weekendbeschikbaarheid
- Werken op feestdagen
Secundaire arbeidsvoorwaarden:
- Pensioen
- Reiskostenvergoeding
Soorten aanvullende vergoedingen:
- Vakantiegeld
Screeningsvragen:
- Woon je in (omgeving) Amsterdam? (is vereiste)
Opleiding:
- MBO (Gewenst)
Taal:
- Engels (Gewenst)
Werklocatie: Fysiek
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