Business Director, Bene

3 dagen geleden

Rotterdam, Nederland LRQA group Voltijd

Job ID:41549
Location:Rotterdam : George Hintzenweg 77
Position Category:Management
Position Type:Employee Regular

Who are LRQA?

LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, inspection and training.

While we’re proud of our heritage, it’s who we are today that really matters, because that’s what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future.

LRQA currently operates across 50 countries, has more than 2,500 colleagues, generates £315m in revenue, and supports more than 60,000 clients across a diverse range of sectors and markets.

Job summary:
The role is responsible for creating and influencing the strategic and operational business plans to meet both current and emerging needs of the business in the designated geographical area (group of countries).

Role Purpose:
This role will spearhead the successful delivery of operational and sales teams to strengthen LRQA's competitive position, and to delight our clients. As a member of the regional leadership team, the incumbent will influence decision making processes and contribute to the development and achievement of the Full Potential Plan (FPP), including processes and supporting tools so that we can improve the client experience and service delivery for our business. In particular, they will lead the P&L for the area, and contribute to the development and achievement of growth targets, based on sound business intelligence that enables the development of commercial strategies which growth both existing and new business in identified growth segments, achieving margin targets aligned to the FPP and our defined strategic priorities.

Key Responsibilities:
Leadership
- Play a leading role and take overall responsibility reviewing, updating, maintaining and implementing the 3-year plan for the area.
- Lead the P&L for the area and be the key stakeholder and owner to achieve overall growth and development of the business by providing business intelligence to facilitate the development of commercial, operational and strategic avenues which achieve revenue and margin targets aligned to the full potential plan.
- Overall responsibility for inputting into, managing and achieving budgetary and business goals, taking into account commercial, operational, regulatory and legal/contractual requirements pertinent to delivery.
- Lead, motivate and develop management teams to build capacity and capability through recruitment, performance management, talent/succession planning, training and development to build and sustain a high performance culture.
- Responsible for resource planning, prioritising, delegating and monitoring of activities and achievements of both technical employees and non-technical employees, to achieve cost effective and efficient service delivery in line with technical and accreditation competence/requirements, business plans and objectives.
- Accountable as legal entity director for several LRQA entities across the Cluster, working with Co Sec to ensure that the entity complies with its obligations

Sales & Marketing
- Direct the Sales teams to achieve clear goals and KPI's for run rate/orderbook/sales targets with a monthly analysis on the actuals in relation to budget.
- Direct and drive the Sales teams to develop, track and monitor account management and account plans to deliver on growth targets within budget, unlocking the achievement of year-on-year business growth including effective management of all relevant financial KPI’s
- Drive the Sales teams to maintain market analysis to monitor developments in the industry and LRQA’s competitive positioning and ensure the information is shared and communicated to relevant stakeholders to help with the formulation of business/commercial strategies.
- Identify and mitigate high risk areas through the market intelligence of critical industry and political drives in the business area to ensure long term growth and sustainability.

Growth
- Support the implementation of business plans, workforce plans and budgets to deliver the agreed P&L for the area.
- Help to identify opportunities to strengthen the market share of the area through the scope of LRQA’s inorganic growth plans (to which they are expected to contribute to), either through merger, acquisition and / or joint venture activity.
- Build and maintain strong relationships with key stakeholders, including clients, partners and industry influencers to enhance the profile for LRQA. Lead an open / transparent / collaborative and accountable growth organisation.

Service Delivery
- Ensure that Service Delivery Team function is adequately resourced, coded and managed to deliver in line with tech

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