Client Support Officer

6 maanden geleden

Utrecht, Nederland Rabobank Voltijd

Can you imagine, supporting the commercial process and delivering customer value by independently providing customized advice and support to one of the various client teams?

**You and your job**
As a Client Support Officer you can make a difference by providing advice to Relationship Managers concerning system possibilities and managing and accounting risks. You support the front office in the implementation of the transactions. They have all the information and knowledge which is needed to service the Wholesale & Rural Europe & Africa clients and (delegated) client owners. The outstanding position is inone of the sector teams servicing for example the Food and Agri, Energy Transition or Project Finance clients.

**Get results**
- Maintaining independently contact with clients and all Rabobank departments on operational issues regarding the portfolio of one of the sector teams and acting as a first point of contact for questions and complaints;
- Managing, analysing and reporting on client limits and approving financial overruns;
- Provide commercial and managerial support to internal and external client processes and act as an advisor with respect to credit
- and product related issues and translation of client wishes.

**Facts & Figures**
- 36/ 40 hours per week;
- together with 25 colleagues;
- 9.5 million customers around the world.

**Top 3 responsibilities**
- Be responsible for gathering legal client documentation in cooperation with Legal and play a role in facilitating the credit process and the information sharing and cooperation between front
- and back-office;
- Gather/ provide information for day-to-day insights in client position (limits/ utilization);
- Act as a single point of contact for clients on process issues, provide answers and/or solve complaints.

As a Client Support Officer you can make a difference by providing advice to Relationship Managers concerning system possibilities and managing and accounting risks.

**Together we achieve more than alone**
We believe in the power of difference. Bringing together people's differences is what makes us an even better bank. So we are very curious about what you can bring to our team.
- “Working as a Client Support Officer offers you the opportunity to work in a dynamic environment, together with many young, fun and ambitious colleagues. You will be working for the most interesting clients. Timelines are short compared to most business lines and your learning curve will be steep.”_
- Richard Verweij, Client Support Officer_

Around 60 Client Support Officers are aiming to achieve smooth processes and swift execution of transactions for our Energy Transition & Circularity, High Tech & Digital and Transport & Mobility team Clients. Working together is the way we work; as 1 passionate team at Rabobank. Talking of Rabobank: We are a Dutch bank that operates in 38 countries for over 9,500,000 customers. Together with these customers, our members and partners we stand side by side to create a world in which everyone has access to enough healthy food. In the Netherlands we work to create a country in which people are happy with how they live, work and do business.

**You and your talent**
- Professional and intellectual ability on wo level;
- You have banking or financial work experience;
- You have a strong analytical capacity with legal knowledge and/or affinity;
- You are pro-active and do have a hands-on mentality and be part of the team to support and offer the best excellent service to our customers;
- 1 year of customer support/client facing experience;
- Experience in the analysis of corporate customers and managing deal processes is preferred;
- Knowledge in the areas of lending, structuring complex financing, credit risk management and loan documentation is preferred;
- Fluently written and verbal communication in English and Dutch is required.

**This is what we offer you**
- Scale 7/8 (€ 3.179;
- until € 5.300,-), based on your knowledge and experience;
- a thirteenth month and holiday pay;
- an Employee Benefit Budget (10% of your monthly salary). You decide how to spend this budget. This may include purchasing extra leave days, making extra pension contributions or even receiving a monthly cash payout.

This is a selection of the terms of employment for a Client Support Officer based on a 36/hour working week. This vacancy is for 36 or 40 hours per week. You can find all our terms of employment on rabobank.jobs/en/conditions-of-employment.

Reply to the vacancy for Client Support Officer with your motivation letter and CV.
- Applications without a motivation letter will not be reviewed;
- You can find answers to the most frequently asked questions on rabobank.jobs/en/faq;
- A security check is part of the process;
- We respect your privacy;
- #LI-LB1.

  • Client Support Officer

    6 maanden geleden

    Utrecht, Nederland Rabobank Voltijd

    Stel je voor, je speelt een cruciale rol in zowel klantbediening als risicobewustzijn van de bank op de dynamische Bouw & Vastgoed portefeuille. **Jij & jouw functie** Jij als Client Support Officer Bouw & Vastgoed draagt bij aan de implementatie van transacties en kredietfaciliteiten binnen Wholesale & Rural op het hoofdkantoor van Rabobank in Utrecht....

  • Support Officer Ccn

    6 maanden geleden

    Utrecht, Nederland Rabobank Voltijd

    Wil jij verschillende collega’s ondersteunen in het beheren van een vaste klantportefeuille en tegelijkertijd direct klantcontact met onze klanten, waardoor je vanuit 2 opzichten meewerkt aan onze 9+ klantbeleving?_ **Jij & jouw functie** Als Support Officer kan jij het verschil maken door vanuit een regiefunctie als contactpersoon te fungeren. Je bewaakt...

  • Client Support Officer

    2 maanden geleden

    Utrecht, Nederland Rabobank Voltijd

    Can you imagine, supporting the lending process, handling data and making impact by independently providing customized advice and support to one of the various client teams. **You and your job** As a Client Support Officer you make a contribution by providing advice to Credit Analysts and Front Office concerning system possibilities and managing and...

  • Client Support Specialist

    2 dagen geleden

    Utrecht, Utrecht, Nederland Rabobank Voltijd

    About UsRabobank is a leading financial institution with a strong presence in the Netherlands and a significant global reach. Our mission is to empower our clients and stakeholders by providing innovative solutions and exceptional service.Job DescriptionWe are seeking an experienced Client Support Officer to join our team at Rabobank. As a key member of our...

  • Support Officer Wholesale Service

    6 maanden geleden

    Utrecht, Nederland Rabobank Voltijd

    De functie van Support Officer Wholesale Service & Support combineert de werkzaamheden van de back **Laten we eens kijken naar de details van deze functie**: - Werkzaamheden: Je voert zelfstandig alle werkzaamheden uit met betrekking tot betaalproducten. Hierbij ligt de focus vooral op product - en transactiegerichte betaaldiensten. Je zorgt ervoor dat de...

  • Client Support Specialist

    2 weken geleden

    Utrecht, Utrecht, Nederland Rabobank Voltijd

    Rabobank is a Dutch bank that operates in 38 countries, serving over 9 million customers. As a Client Support Officer at Rabobank, you will be part of the Wholesale & Rural Europe & Africa team, working closely with Credit Analysts and Front Office to provide advice on system possibilities and risk management.Job DescriptionWe are looking for a highly...

  • Secretarial Support Officer

    3 weken geleden

    Utrecht West, Nederland Finance Club B.V. Voltijd

    **Florius (100% dochter van ABN AMRO) is per direct opzoek naar een Secretarial Support Officer, ter vervanging van een zieke. De functie is mínimaal voor een halfjaar, met optie tot een verlenging.** **Beschrijving** Als secretarial support officer zorg je er persoonlijk voor dat de organisatie als een geoliede machine draait. Je ondersteunt de afdeling...

  • Administrative Support Officer

    4 weken geleden

    Utrecht, Utrecht, Nederland HKU Voltijd

    HKU Administrative Support Officer - Admissions OfficeThe HKU Admissions Office is responsible for the administration of undergraduate programmes. We are seeking an experienced Administrative Support Officer to join our team.The successful candidate will provide administrative support to the operations and administration of the Admissions Office, including...

  • Privacy Officer

    6 dagen geleden

    Utrecht, Nederland Northwave Cyber Security Voltijd

    As a Privacy Officer, you take the lead and ensure that the client has control over privacy matters. You are responsible for managing the Privacy Information Management System, providing input on organizational developments, and overseeing the handling of incidents and/or inquiries. You do this for multiple clients simultaneously. **What you do**: You...

  • Rabobank Utrecht

    6 maanden geleden

    Utrecht, Nederland Tempo-Team Voltijd

    **Functieomschrijving** Vindt jij het leuk om groot zakelijk klanten te helpen? Ben je analytisch en ben je nieuwsgierig ingesteld? Lees dan snel verder! **Wat bieden wij jou** - uurloon tussen €15,03 en € 21,46 - 8 % vakantiegeld en 13 de maand - Volledige reiskostenvergoeding met OV - Hybride werken - Internet, werkplek en thuiswerkvergoeding **Wie...

  • Recruitment Officer

    2 maanden geleden

    Utrecht, Provincie Utrecht, Provincie Utrecht, Nederland AV Werving & Selectie Voltijd

    Recruitment OfficerWord jij enthousiast van mensen helpen aan een nieuwe baan? Kom je dan ontwikkelen in het recruitment werkveld bij AV! Je ondersteunt het recruitment proces voor klanten en zorgt er voor dat kandidaten op de hoogte zijn van onze vacatures. Met jouw support voo

  • Administrative Support Officer

    3 weken geleden

    Utrecht, Utrecht, Nederland HKU Voltijd

    The University of Hong Kong (HKU) is seeking an experienced and highly skilled Administrative Support Officer to join its team. As a key member of the Department of Architecture, this role will provide administrative and clerical support to academic programmes, ensuring seamless day-to-day operations.As an ideal candidate, you will have a recognised...

  • Senior Technical Officer

    7 maanden geleden

    Utrecht, Nederland HKU Voltijd

    Senior Technical Officer / Technical Officer in the Department of Surgery, School of Clinical Medicine (Ref.: 524001) (to commence as soon as possible, on a two-year fixed-term basis with contract-end gratuity and University contribution to a retirement benefits scheme, totalling up to 10% of basic salary, with the possibility of renewal subject to...

  • Contact Officer Amsterdam

    4 weken geleden

    Utrecht, Utrecht, Nederland ABN Amro Voltijd

    Werk als Contact Officer bij ABN AMROWe zoeken een enthousiaste en communicatief sterke Contact Officer om deel uit te maken van ons team.Salaris:Een bruto maandsalaris tussen €2.300 en €3.300, inclusief vakantiegeld.Jobomschrijving:In deze functie ben je het eerste aanspreekpunt voor onze particuliere klanten en bied je hen de beste service op maat. Je...

  • Contact Officer Particulier

    2 maanden geleden

    Utrecht, Nederland ABN AMRO Voltijd

    Contact Officer Particulier **At a glance**: **Contact Officer Locatie Amsterdam, Nijmegen, Breda** (24 tot 36 uur per week - Hybride werken met flexibele roosters) **Your job**: In de functie van Contact Officer ben je het eerste aanspreekpunt voor onze particuliere klanten en bied je hen de beste service op maat. Je ondersteunt dagelijks ongeveer 40...

  • Regulatory & Supervisory Support Officer (Cito)

    4 maanden geleden

    Utrecht, Nederland Rabobank Voltijd

    **Embark on a transformative journey with Rabobank's Chief Innovation and Technology Office (CITO) as a Regulatory & Supervisory Support Officer, where your expertise is crucial in our obligations towards the supervisor. From coordinating our engagements with the JST, coordinating our annual reporting to supporting CITO with implementing new laws and...

  • Digitalization Officer

    3 weken geleden

    Utrecht, Nederland Rabobank Voltijd

    **This is what we offer you** - Gross monthly salary between EUR 3,712 and EUR 5,300 (scale 08) for a 36 hour week - Thirteenth month's salary and 8% holiday allowance - 10% Employee Benefit Budget - EUR 1,400 development budget per year - Hybrid working: balance between home and office work (possible for most roles) - A pension, for which you can set the...

  • Support Officer Erasmus+ Beurzen

    4 weken geleden

    Utrecht Oost, Nederland Universiteit Utrecht Voltijd

    Wil jij bijdragen aan internationale uitdagingen voor onze studenten? Houd jij van administratieve klussen en van faciliteren? Krijg je energie van het werken in dynamische en gezellige omgeving? Dan maken we graag kennis met jou! Wij zoeken twee nieuwe Support Officers (32-40 uur) die het team Student Life & International Mobility van de Universiteit...

  • Recruitment Officer

    1 maand geleden

    Utrecht, Nederland AV Werving & Selectie Voltijd

    Recruitment Officer Word jij enthousiast van mensen helpen aan een nieuwe baan? Kom je dan ontwikkelen in het recruitment werkveld bij AV! Je ondersteunt het recruitment proces voor klanten en zorgt er voor dat kandidaten op de hoogte zijn van onze vacatures. Met jouw support voor het recruitment team zorg jij ervoor dat persoonlijke en zakelijke dromen ; ...

  • Recruitment Officer

    4 weken geleden

    Utrecht, Nederland AV Werving & Selectie Voltijd

    Recruitment Officer Word jij enthousiast van mensen helpen aan een nieuwe baan? Kom je dan ontwikkelen in het recruitment werkveld bij AV! Je ondersteunt het recruitment proces voor klanten en zorgt er voor dat kandidaten op de hoogte zijn van onze vacatures. Met jouw support voor het recruitment team zorg jij ervoor dat persoonlijke en zakelijke dromen...