Duty Manager Intern

1 week geleden

AmsterdamZuidoost, Nederland Hotel Co 51 Voltijd

As a Duty Manager Intern at the Courtyard Amsterdam Arena Atlas you will be a member of a great team where everyone is just as important as the other.

We are looking for a person who wants to be apart of developing our hotel.

As a Duty Manager Intern you report to the Operations Manager and Hotel Manager.

**Main tasks and responsibilities**
- You are a real ambassador for the hotel and you support various departments during busy moments;
- You work proactively and try to handle various matters as well as possible.
- Among other things, you will be dealing with complaint handling or solving various problems.
- Especially where guest satisfaction is of paramount importance;
- Quality control of the rooms and suites;
- Recognizing VIP guests on a daily basis and alerting the rest of the team;
- Responding to online guest feedback;
- Analyse guest feedback, determine points for improvement and implement accordingly;
- Supervising the general well-being of the hotel, hotel guests and employees;
- Guaranteeing safety through security rounds through the hotel;
- Supporting the Operations Manager and Hotel Manager in their daily activities;
- Representing the management team in their absence;
- Organize and attend Management Meetings.

**Profile**
- Enthusiastic
- You are service minded and your focus is on the guest experience.
- You have an eye for details
- You are a team player
- You are creative in handling and resolving our guest feedback
- You have great energy and you are a people person
- You are flexible and positive
- You have experience working in operational departments within a hotel

before (ideally some FO and F&B experience)
- You are good with technology and any knowledge from Opera (PMS) would

be a plus
- A little bit of stress and pressure does not bother you

**Other benefits**
- Training and development opportunities
- Social activities
- Special room rates at Marriott hotels worldwide for you, your family and your

friends with the Marriott Explore Rate Program
- (Shared) accommodation in the hotels
- Lunch and dinner provided on daily basis
- Pocket money on top of EUR400 net a month

**About Hotel Co 51**

**About Courtyard by Marriott**

**About Marriott International**
Marriott International, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 9,000 properties under 32 leading brands spanning 141 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world. The company offers Marriott Bonvoy, its highly-awarded travel program.

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