Operations Lead

6 maanden geleden

Amsterdam, Nederland zego Voltijd

We are Zego - a commercial motor insurance provider that powers opportunities for businesses, from entire fleets of vehicles to self-employed drivers and riders. We combine best-in-class technology with sophisticated data sources to offer insurance products that save businesses time and money.

Since our inception, we have believed that the problem with traditional insurance is that it holds businesses back. It’s too expensive and time consuming, and it no longer suits businesses who use vehicles to earn money. Our products represent a solution to this problem for businesses based across the UK, Europe and beyond.
So far, we have raised over $200 million in funding and we were the first UK insurtech to be valued at over $1 billion. We were also the first to be awarded our own insurance license and recently won Tech Company of the Year 2020.
At Zego, we are proud to say we have a diverse and inclusive team, unified by our shared values and mission. Our people are the most important part of our story and everybody at Zego, no matter their role, has an integral part to play.

Purpose of the role

As the Senior Operations Lead in our Dutch market, you will be responsible for leading Operations as we launch and scale in the Netherlands; building out an exceptional Client Operations team, who will provide crucial operational support to our Fleet clients in the Netherlands. You will be key in building out our operations team and wearing many hats, working closely with multiple teams within the business to solve any problems our clients are facing
- or that Zego are facing that hold us back from servicing our clients.

What you'll be working on
- Hiring, developing and leading a best-in-class Client Onboarding & Operations team, who blaze the way in supporting our fleet clients with all of their operational needs
- from billing, to claims reporting, and all the ad hoc requests in between
- Working closely with the GM of the Netherlands and the Business Operations & Strategy team, to build scalable processes and tackle any operational problems we face whilst growing our French business
- Building and monitoring a key metric and SLA reporting system for the Client Onboarding & Operations team, to ensure we can consistently improve on our operational processes as we scale
- Owning the fleet client experience, ensuring it is seamless and pain-free, and that there are mínimal administrative requests made of our clients
- Making sure that there are no blockers to the Sales funnel
- that we can manage all of the Sales opportunities that come our way

What you will need to successful in the role
- You have 4+ years in managing Operations teams
- You have experience in building processes, and teams, from scratch
- You must speak Dutch and English fluently
- You can demonstrate strong communication skills
- You’re highly organised, logical and structured and thrive in structuring uncertain environments
- You’re a self-starter, who is comfortable working with a high degree of autonomy
- You’re operationally minded and thrive when given the opportunity to improve processes and make efficiencies
- You are a natural at nurturing relationships and are a strong leader
- Knowledge of insurance is a bonus

Zego has a truly international and inclusive team, unified by great ideas and collaborative thoughtfulness. Our people are the most important part of our story and everyone plays an essential role in our journey. We look for people who have expertise, enthusiasm and who are motivated by change. There’s plenty of room to learn and grow, as part of our ongoing training programmes or directly from other experts. You’ll work alongside a talented group of people who respect each other's differences and seek to understand fresh perspectives.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.

  • Operations Lead

    1 maand geleden

    Amsterdam, Nederland Lens, Executive search Voltijd

    **Introduction**: **Streamline today. Create space for growth tomorrow.** Are you energized by creating structure, connecting teams, and ensuring operations run seamlessly? Our client, KM Innovations, a leading healthcare technology partner specialising in innovative surgical instruments, is seeking a **Operations Lead **who will play a critical role in...

  • Operations Lead

    6 maanden geleden

    Amsterdam, Nederland Payaut Voltijd

    We are currently searching for an experienced **Operations Lead** who will be responsible for all things behind the scenes when it comes to KYC, payouts, customer integration and technical support. **What will you be responsible for in this role?** As Payaut's Technical Operations Lead you will be responsible for managing day-to-day customer payment...

  • Restaurant Operations Lead

    4 weken geleden

    Amsterdam, Nederland Pulitzer Amsterdam Voltijd

    Job Title:Restaurant Operations LeadAbout Us:Pulitzer Amsterdam is a unique hotel with 223 guest rooms, a bar, café, and modern-Dutch restaurant. Our team is passionate and genuine, creating everlasting memories for our guests.Role in Our Story:Responsibilities:Oversee daily operations of Restaurant Jansz, ensuring impeccable service and timing for every...

  • Lead Room Operations Coordinator

    3 weken geleden

    Amsterdam, Noord-Holland, Nederland The Social Hub Voltijd

    **About Us**The Social Hub is a unique and innovative hospitality company that offers a hybrid concept blending student accommodation, coworking spaces, and community facilities. Our goal is to create an inspiring environment where everyone can work, stay, learn, and play while being themselves.We are seeking a detail-oriented and organised Lead Room...

  • Operations Lead

    4 maanden geleden

    Amsterdam Centrum, Nederland Accuselect Voltijd

    Ben jij iemand die floreert in een dynamische omgeving binnen een snelgroeiende markt? Heb je een technische achtergrond of ben je bereid en enthousiast je hierin verder te ontwikkelen? Ben je flexibel, energiek en weet je duurzame samenwerkingen zowel intern als extern op te bouwen? Dan zijn wij bij Accuselect op zoek naar jou! **Wat houdt de functie...

  • Team Lead Finance Operations

    4 maanden geleden

    Amsterdam, Nederland Urban Gym Group Voltijd

    **Fulltime | Amsterdam** Are you ready to elevate your career with a fitness scale-up? To support our growth, we are seeking an ambitious and experienced Team Lead Finance Operations to strengthen our finance team. Urban Gym Group, with over 40 clubs and studios in all major cities across the Netherlands, is a pioneer in the European wellness and fitness...

  • Team Lead HR Operations Emea

    7 maanden geleden

    Amsterdam, Nederland Adyen Voltijd

    **This is Adyen** Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the...

  • Financial Operations Product Lead

    4 weken geleden

    Amsterdam, Noord-Holland, Nederland ING Voltijd

    About the RoleWe are seeking an experienced Financial Operations Product Lead to join our team at ING. As a key member of our organization, you will be responsible for leading the development, implementation, and maintenance of finance applications within your product scope.Key ResponsibilitiesLead change initiatives according to project plans, ensuring...

  • Lead Operations Sme

    1 maand geleden

    Amsterdam, Nederland Cognizant Voltijd

    **Lead Operations SME - Enablon** What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating a lot of opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world. At Cognizant, together with your colleagues from...

  • Marketplace Operations Lead

    2 maanden geleden

    Amsterdam Zuid, Nederland New Balance Voltijd

    **Who We Are**: Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where...

  • People (HR) Lead Nl Operations

    7 maanden geleden

    Amsterdam, Nederland Picnic Voltijd

    At Picnic, we're revolutionizing the way how people buy groceries with our innovative and sustainable app-only service. We do almost everything in-house: from developing cutting-edge technologies to effective HR processes to enable rapid growth. If you're an experienced HR Lead or Business Partner with a passion for operations, we're offering you a great...

  • Lead, Creative Operations

    4 maanden geleden

    Amsterdam Zuid, Nederland Under Armour Voltijd

    **Values & Innovation**: At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate. Our Values define and unite us, the beliefs that are...

  • Platform Operations Team Lead

    3 maanden geleden

    Amsterdam, Nederland TicketSwap Voltijd

    TicketSwap is on a journey to become the world’s favorite platform for fans to buy and sell tickets. On this journey, we’ve already reached over 13 million users across 36 countries. Our goal is to make buying and selling second-hand tickets safe, fair, and easy. Our Platform Operations team is crucial in helping us achieve this goal. They ensure that...

  • Lead Operations Kyc

    2 maanden geleden

    Amsterdam, Nederland Knab Voltijd

    Ben jij daadkrachtig in het doorvoeren van verbeteringen? Word je enthousiast van het neerzetten van een soepel lopende, data-driven performance organisatie? Dan hebben wij dé baan voor jou! **Knab** is opgericht in 2012. We zijn een onlinebank, maar wel eentje die gerund wordt door echte mensen. We staan erom bekend anders te zijn, omdat we dingen anders...

  • Lead Operations SME

    1 maand geleden

    Amsterdam, Noord-Holland, Noord-Holland, Nederland Cognizant Voltijd

    Lead Operations SME - EnablonWhat makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating a lot of opportunities for people like YOU — people with an entrepreneurial spirit who want to make a d

  • Food and Beverage Operations Lead

    4 weken geleden

    Amsterdam, Nederland Pulitzer Amsterdam Voltijd

    Pulitzer Amsterdam is a unique hospitality venue where storytelling comes alive.About Us:We offer 223 guest rooms, Pulitzer's Bar, café Pulitzer Garden, and the modern-Dutch restaurant Jansz., all filled with stories to share.Our team consists of motivated, passionate, and genuine people who live and breathe service.Your Role in Our Story:Restaurant Jansz...

  • Lead Operations SME

    4 weken geleden

    Amsterdam, Nederland Cognizant Voltijd

    Lead Operations SME - EnablonWhat makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating a lot of opportunities for people like YOU - people with an entrepreneurial spirit who want to make a difference in this world. At Cognizant, together with your colleagues from all around...

  • Lead Operations SME

    4 weken geleden

    Amsterdam, Nederland Cognizant Voltijd

    Lead Operations SME - EnablonWhat makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating a lot of opportunities for people like YOU - people with an entrepreneurial spirit who want to make a difference in this world. At Cognizant, together with your colleagues from all around...

  • Lead Operations SME

    4 weken geleden

    Amsterdam, Noord-Holland, Nederland Cognizant Voltijd

    Lead Operations SME - EnablonWhat makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating a lot of opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world. At Cognizant, together with your colleagues from all...

  • Marketing Operations Lead

    4 maanden geleden

    Amsterdam, Nederland GRESB Voltijd

    GRESB is seeking an experienced Head of Marketing Operations to ensure our marketing efforts are effective, data-driven, and aligned with business objectives. You will oversee and optimize the GRESB website, marketing technology stack, analytics, sales enablement, and related processes. This role requires collaboration with colleagues to enhance marketing...