Junior European Key Account Desk
3 weken geleden
**DHL Express - a company that connects people**:
What makes DHL great? Our People We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world._Distinguished as No.1 World’s Best Workplace by Great Place to Work and Fortune Magazine_DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment - to our business, to each other and to our global communities. DHL is dedicated to being a great place to work.
**Start YOUR career with DHL today**at our DHL Maastricht location which is DHL Express’ finance expertise center, from which high-quality and complex financial services are provided for the region and steered globally by the global process owners. This Shared Service Center offers employment to over 550 employees, with 40 nationalities, who speak 34 languages.
We are looking for a **Junior EKAD Expert** to join the European Key Account Desk Team. Theteamconsists of 25 people, all dealing on a day to day basis with DHL’s largest multinational customers. It is a very diverse team, not only by age and experience, but also by gender and nationality. The atmosphere is**positive**, where we focus on**results and achievements**rather than failures.
**How will you contribute to the success of DHL?**:
As**Junior EKAD Expert,**it's your responsibility to guarantee a continuous cash flow, high customer satisfaction and elimination of errors at the source.
You are the single point of contact for some of our largest European customers and are responsible to effectively manage the full Order to Cash cycle and Finance processes. The ultimate goal is that you ensure these customers pay for the services rendered by DHL Express. You'll be managing a customer portfolio with an average yearly gross sales of approximately 1-10 million euro.
Having your own individual customer(s) to focus on, doesn't mean you are working alone. Within the team we share our knowledge, background and experience and face challenges together Teamwork is key
- Reduce the outstanding debt and make sure targets are met by providing the best possible customer service leading to high customer satisfaction;
- Analyze your customer portfolio based on different data streams and prioritize concrete actions;
- Perform root cause analysis to identify the issue that affect the order-to-cash processand drive the resolution to ensure the issues do not appear again, and therefore the audit and payment processes will not be delayed;
- Connect the dots between various internal DHL functions such as pricing, billing, master data management, customer service and sales but also our systems and processes;
- Initiate process improvements where needed and take ownership for customer satisfaction.
- Build strong relationships with stakeholders and manage these effectively.
**Do you have what it takes?**:
We are looking for someone with at least a finished bachelor's Degree and 2 years of working experience in the field of finance, customer service, collection, sales or other relevant areas. As you will be working with high demanding customers, it is important to have strong stakeholder management skills and empathy. You have great communication skills that help you identify core issues and solve these adequate.
- Great customer orientation;
- Strong communication skills, both verbally and written;
- GreatAnalytical, organizational, prioritizing & structuring skills;
- Results oriented and able to manage deadlines;
- Strong PC skills, particularly the capability of managing large volumes of data in MS-Excel;
- Experience with key account customer portfolios and international sensitive customers;
- Strong English (business) language skills and mastery of at least one other European language.
**What's in it for you?**:
A great place to work Really, DHL Express is certified as Great Place To Work. This means you will work in an environment where trust and safety are core values Next to this we also offer:
- A competitive salary, bonus incentives and a strong pension scheme;
- Awide range of employee benefits like e.g. insurance discount;
- A job in dayshifts and no weekends;
- Availability of a wide range of training possibilities.
- RCS Grade: M.
**Non EU applicants**
Please inform us whether you have been granted a working permit. This enables us to simplify and accelerate the recruitment process.
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic
- DHL Finance Services B.V. Pierre de Coubertinweg 5, 6225 XT
**Bob Stijnen**
**Talent Acquisition & Development Expert**
- DHL Finance Services B.V.
Pierre de Coubertinweg 5
6225 XT Maastricht
-
Junior European Key Account Desk
1 week geleden
Maastricht, Limburg, Nederland DHL VoltijdDHL Express - a company that connects people:What makes DHL great? Our People We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world._Distinguished as No.1 World's Best Workplace by Great Place to Work and Fortune Magazine_DHL Express is committed to maintaining an environment that empowers every...
-
Key Account Pricing Agent
4 weken geleden
Maastricht, Nederland SD Worx VoltijdAs a worldwide market leader in express transportation and logistics, DHL provides solutions for the management and transportation of goods. We have a global network and local expertise at our disposal. For our Financial Shared Service Center in Maastricht we are looking for Key Account Pricing Agents, candidates must live in the Maastricht area. Job...
-
Accounts Payable Agent
2 dagen geleden
Maastricht, Nederland DHL Voltijd**DHL - a company that connects people!**: What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about...
-
Phd Candidate On Digital Technologies in European
3 dagen geleden
Maastricht, Nederland Maastricht University Voltijdand media freedom-derived indicators - to viewing the internet as a threat to democracy and human rights (e.g., concerns about disinformation, cybersecurity and rising digital authoritarianism). - The role of (particular) EU and European institutions - The relevance of domestic political and socio-economic contexts - The role of civil society actors - The...
-
procurement expert
4 weken geleden
Maastricht, Limburg, Nederland eurocontrol VoltijdJob DescriptionDescription –>Finance (FIN) ensures the management of the financial planning and control, the procurement and the accounting activities in accordance with the Agency's financial and contract regulations.Procurement is responsible for managing MUAC's processes and services related to procurement in a timely, effective and transparent manner....
-
procurement expert
1 week geleden
Maastricht, Limburg, Nederland eurocontrol VoltijdJob DescriptionDescription –>Finance (FIN) ensures the management of the financial planning and control, the procurement and the accounting activities in accordance with the Agency's financial and contract regulations.Procurement is responsible for managing MUAC's processes and services related to procurement in a timely, effective and transparent manner....
-
procurement expert
3 weken geleden
Maastricht, Limburg, Nederland eurocontrol VoltijdJob DescriptionDescription –>Finance (FIN) ensures the management of the financial planning and control, the procurement and the accounting activities in accordance with the Agency's financial and contract regulations.Procurement is responsible for managing MUAC's processes and services related to procurement in a timely, effective and transparent manner....
-
Junior Hardware Engineer
4 weken geleden
Maastricht, Nederland Synsel VoltijdHier ga je werkenLocatie: regio MaastrichtDit bedrijf biedt turn-key oplossingen op het gebied van geautomatiseerde sorteer- en transportsystemen. Deze systemen vind je bij klanten over de hele wereld. Ze bedenken, verbeteren en installeren niet alleen machines maar richten complete fabrieken in met hun toonaangevende machines. Als wereldmarktleider zijn ze...
-
Junior Hardware Engineer
1 week geleden
Maastricht, Limburg, Nederland Synsel Techniek VoltijdVacaturebeschrijving Bedrijfsomschrijving:Locatie: regio MaastrichtDit bedrijf biedt turn-key oplossingen op het gebied van geautomatiseerde sorteer- en transportsystemen. Deze systemen vind je bij klanten over de hele wereld. Ze bedenken, verbeteren en installeren niet alleen machines maar richten complete fabrieken in met hun toonaangevende machines. Als...
-
Junior Hardware Engineer
4 weken geleden
Maastricht, Nederland Synsel Techniek VoltijdVacaturebeschrijving Bedrijfsomschrijving:Locatie: regio MaastrichtDit bedrijf biedt turn-key oplossingen op het gebied van geautomatiseerde sorteer- en transportsystemen. Deze systemen vind je bij klanten over de hele wereld. Ze bedenken, verbeteren en installeren niet alleen machines maar richten complete fabrieken in met hun toonaangevende machines. Als...
-
Junior Hardware Engineer
1 week geleden
Maastricht, Limburg, Nederland Synsel VoltijdHier ga je werkenLocatie: regio MaastrichtDit bedrijf biedt turn-key oplossingen op het gebied van geautomatiseerde sorteer- en transportsystemen. Deze systemen vind je bij klanten over de hele wereld. Ze bedenken, verbeteren en installeren niet alleen machines maar richten complete fabrieken in met hun toonaangevende machines. Als wereldmarktleider zijn ze...
-
Junior Hardware Engineer
1 week geleden
Maastricht, Limburg, Nederland Synsel Techniek VoltijdWat wij vragen Opleiding HBO, MBO Ervaring Junior Certificaten Mechatronica, Elektrotechniek Talen Je beheerst Nederlands Wat wij bieden Salaris € 2.685 tot € 3.450 Dienstverband fulltime Vacaturebeschrijving Bedrijfsomschrijving:Locatie: regio MaastrichtDit bedrijf biedt turn-key oplossingen op het gebied van geautomatiseerde...
-
Customer service account
1 week geleden
Maastricht, Limburg, Nederland Tempo Team VoltijdVacaturebeschrijving Zoek je een nieuwe uitdaging en heb je passie om in de transport te werken? Wil je een mooi salaris verdienen tot € 2800 per maand? Daarnaast ga je hierbij rechtstreeks in dienst bij het bedrijf . Enthousasiast geworden? Lees dan snel verderWat bieden wij jouEen mooi salaris tussen € 2600 en € 2800Per direct een contract bij het...
-
Phd Candidate On Digital Technologies in European
1 week geleden
Maastricht, Limburg, Nederland Maastricht University Voltijdand media freedom-derived indicators - to viewing the internet as a threat to democracy and human rights (e.g., concerns about disinformation, cybersecurity and rising digital authoritarianism). The role of (particular) EU and European institutions The relevance of domestic political and socioeconomic contexts The role of civil society actors The role of...
-
Financial Accountant
4 weken geleden
Maastricht, Nederland DHL Voltijd**DHL - a company that connects people!**: What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world. DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about...
-
Financial Accountant
3 weken geleden
Maastricht, Nederland DHL Voltijd**DHL - a company that connects people!**: What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world. DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about...
-
Servicedesk Medewerker NS
4 weken geleden
Maastricht, Nederland Randstad VoltijdFunctieomschrijvingWerken als aanspreekpunt voor de grote zakelijke klant Nederlandse Spoorwegen bij KPN? Ben je servicegericht en kan je goed overweg met ICT-systemen? Dan is KPN Maastricht op zoek naar jou! Voor KPN zijn wij op zoek naar een servicedesk medewerker. Enthousiast geworden? Lees dan gauw verder.wat bieden wij jou € 18,10 per uur € 1500...
-
Servicedesk Medewerker NS
3 weken geleden
Maastricht, Nederland Randstad VoltijdFunctieomschrijvingWerken als aanspreekpunt voor de grote zakelijke klant Nederlandse Spoorwegen bij KPN? Ben je servicegericht en kan je goed overweg met ICT-systemen? Dan is KPN Maastricht op zoek naar jou! Voor KPN zijn wij op zoek naar een servicedesk medewerker. Enthousiast geworden? Lees dan gauw verder.wat bieden wij jou € 18,10 per uur € 1500...
-
Junior Freight Forwarder Ocean
1 maand geleden
Maastricht Airport, Nederland DSV VoltijdTime Type: Full TimeMove forward als Junior Freight Forwarder Ocean bij DSV in Maastricht-AirportAls junior expediteur op onze zeevrachtafdeling in Maastricht-Airport ben jij dagelijks actief met jouw eigen internationale key-accounts. Uiteraard leiden jouw collega’s je volledig op om deze klanten te ontzorgen op het gebied van zeevrachtzendingen. Van...
-
Junior Freight Forwarder Ocean
3 weken geleden
Maastricht Airport, Nederland DSV VoltijdTime Type: Full TimeMove forward als Junior Freight Forwarder Ocean bij DSV in Maastricht-AirportAls junior expediteur op onze zeevrachtafdeling in Maastricht-Airport ben jij dagelijks actief met jouw eigen internationale key-accounts. Uiteraard leiden jouw collega’s je volledig op om deze klanten te ontzorgen op het gebied van zeevrachtzendingen. Van...
